Junction Buick GMC
Customer Reviews of Junction Buick GMC
Satisfied Customer
byon 02/08/2024
Shaun Woolard provided an enjoyable and satisfying experience while purchasing my new 2024 Sierra 1500 AT4. Our family has been a customer of Junction in Chardon, OH since 1997 and will continue to be for times to come.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Duramax Service
byon 10/23/2018
Oil change, brakes checked, fuel filter change. Done right and quickly, Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Matt is awesome
byon 10/06/2018
Matt took excellent care of me, his attention to detail is incredible, I would recommend Junction in Chardon to anyone looking for a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional
byon 09/25/2018
Our sales rep patiently and professionally worked us through our budget and model selection diligence. When we had questions, his return calls were prompt and addressed our questions
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Junction Auto Trust
byon 09/24/2018
Junction Auto makes you feel comfortable during the car buying processes. Shaun makes you feel like a long time friend. Trust is important. A car purchase is a major expense and you need to know you are getting exactly what you want and need for a fair price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Brakes were thumping
byon 08/21/2018
Upon inspection they found that I needed all four brakes replaced including rotors. Car rides and stops smoothly and quietly now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not Outstanding.... EXCEPTIONAL!!
byon 07/12/2018
Shaun is the bomb, Kyle is great and the service team the best. Shaun got me into what I wanted and didn't think I could get. Love my GMC Acadia w/All Terrain pkg. Purchased 5 vehicles from Shaun/Junction - speaks for itself.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Juction Buick
byon 05/09/2018
Great job, all questions answered. Time was spent on going over our new car to our satisfaction. Would buy from them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Danko
byon 03/25/2018
Always fair and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
PBE review
byon 02/05/2018
Junction went above and beyond when I had an issue with my tires
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding experience
byon 02/02/2018
The amount of time put into finding me the right vehicle and securing the best financing was incredible. Hats off to the staff at Junction Buick. Because of my positive experiences with Junction I feel extremely comfortable referring family and friends to Junction for their next purchases
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
17 yukon denali
byon 12/20/2017
1 of the best buying experiences i have had . Scott went above and beyond to make the sale happen, i will always buy my vehicles from this place forever now.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding!
byon 09/04/2017
The Junction Auto team is exceptional. We have been doing business with them for years. Matt Emerick, Brandon and Ray are the best at what they do.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 GMC
byon 08/20/2017
Service was performed well. Fixed a problem another dealer failed to fix.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 08/10/2017
We drove 4 hours (one way) to purchase our new truck because this dealership actually had the dually diesel we were looking for. For some reason, they are hard to find. Matt Emrick was our salesman and did a superb job. From the minute we drove onto the lot to the minute we drove off in our new truck, he was on every aspect of the purchase. More importantly, they didn't pull any shenanigans on the deal we had discussed prior to driving there. Matt was honest and open about the transaction at every stage. Based on our experience, we highly recommend this dealership and specifically Matt.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Junction mounts new Pirellis on my Buick LaX
byon 08/08/2017
Junction Auto mounted new 19" Pirellis on GS wheels, road force balanced, and installed on my Buick Lacrosse. Nicely done at a reasonably price. My service writer, Brandon, seems to always come thru! Thanks Junction!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love the and the salesman
byon 05/29/2017
Great buying experience. All staff very professional. The car sold it's self. Matt knew what I wanted and delivered it. This is and will be my dealership for all my vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied
byon 04/28/2017
Service department polite and professional,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Junction GMC
byon 04/03/2017
Went to check pricing and after several hours with Mike Butler, Sales Manager walked out with a new Terrain at a great price!!! Thanks to Mike and my salesman Buzz, great, great people! Looking for a dealership that will treat like an old friend see Buzz and Mike at Junction GMC, you won't be sorry!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Leasing GMC Acadia
byon 04/03/2017
One of the best car buying experiences I've ever had. Salesman Shawn Wollard is knowledgeable, friendy and very helpful. I would highly recommend this dealership and Shawn in particular to anyone looking for a great deal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Extraordinary experience
byon 03/17/2017
Best overall experience I've ever had purchasing a vehicle from the sales staff to the finance department I'm from Edinboro,Pa it was definitely worth the hour and a half drive !!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2015 Sierra service
byon 03/14/2017
Ray and staff very friendly and knowledgeable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dependability Since 1931
Junction is a fifth generation, same-family owned business. We still run the business in a friendly, honest, old fashioned manner. Ed & Cliff Babcock still share and follow their family's values. We really do want to help you!
Documented Best Service
Chrysler, Dodge, Jeep, and Ram earned "Dealer of the Year" for a four state area. We have the highest GM customer service and sales satisfaction numbers from Youngstown to Toledo. Forty-one year winner of Chrysler's Five Star Award - the longest in the whole country. Forty-one year winner of Chrysler's Five Star Award for Excellence - tops in The United States!
Community Involvement
The Babcocks and Junction Auto Family have always been very active in the community. Personal involvement or donations to many schools, churches, community groups, and civic organizations have earned Chardon Chamber of Commerce's "Business of the Year" award. We don't do business to win award, we win awards for the way we do business
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