Junction Buick GMC

Today 8:30 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 5:00 PM

Customer Reviews of Junction Buick GMC

5.0
Overall Rating
(25)
Recommend: Yes (25) No (0)
Write a review: Sales | Service
sales Rating

Matt is awesome

byddcon 10/06/2018

Matt took excellent care of me, his attention to detail is incredible, I would recommend Junction in Chardon to anyone looking for a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
38 Reviews
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sales Rating

Matt is awesome

byddcon 10/06/2018

Matt took excellent care of me, his attention to detail is incredible, I would recommend Junction in Chardon to anyone looking for a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Exceptional

bytwadson 09/25/2018

Our sales rep patiently and professionally worked us through our budget and model selection diligence. When we had questions, his return calls were prompt and addressed our questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Junction Auto Trust

byBobon 09/24/2018

Junction Auto makes you feel comfortable during the car buying processes. Shaun makes you feel like a long time friend. Trust is important. A car purchase is a major expense and you need to know you are getting exactly what you want and need for a fair price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Brakes were thumping

byKenon 08/21/2018

Upon inspection they found that I needed all four brakes replaced including rotors. Car rides and stops smoothly and quietly now.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Not Outstanding.... EXCEPTIONAL!!

byMarioNon 07/12/2018

Shaun is the bomb, Kyle is great and the service team the best. Shaun got me into what I wanted and didn't think I could get. Love my GMC Acadia w/All Terrain pkg. Purchased 5 vehicles from Shaun/Junction - speaks for itself.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Juction Buick

byRw14525on 05/09/2018

Great job, all questions answered. Time was spent on going over our new car to our satisfaction. Would buy from them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Danko

byjohn056on 03/25/2018

Always fair and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

PBE review

byPBE_2018on 02/05/2018

Junction went above and beyond when I had an issue with my tires

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding experience

bytomcanjron 02/02/2018

The amount of time put into finding me the right vehicle and securing the best financing was incredible. Hats off to the staff at Junction Buick. Because of my positive experiences with Junction I feel extremely comfortable referring family and friends to Junction for their next purchases

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

17 yukon denali

bywowwillyon 12/20/2017

1 of the best buying experiences i have had . Scott went above and beyond to make the sale happen, i will always buy my vehicles from this place forever now.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Outstanding!

byRbob2626on 09/04/2017

The Junction Auto team is exceptional. We have been doing business with them for years. Matt Emerick, Brandon and Ray are the best at what they do.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2015 GMC

byCarltonLon 08/20/2017

Service was performed well. Fixed a problem another dealer failed to fix.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

byToddsReviewon 08/10/2017

We drove 4 hours (one way) to purchase our new truck because this dealership actually had the dually diesel we were looking for. For some reason, they are hard to find. Matt Emrick was our salesman and did a superb job. From the minute we drove onto the lot to the minute we drove off in our new truck, he was on every aspect of the purchase. More importantly, they didn't pull any shenanigans on the deal we had discussed prior to driving there. Matt was honest and open about the transaction at every stage. Based on our experience, we highly recommend this dealership and specifically Matt.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Junction mounts new Pirellis on my Buick LaX

byLacrosseGSon 08/07/2017

Junction Auto mounted new 19" Pirellis on GS wheels, road force balanced, and installed on my Buick Lacrosse. Nicely done at a reasonably price. My service writer, Brandon, seems to always come thru! Thanks Junction!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love the and the salesman

byFchurch4on 05/29/2017

Great buying experience. All staff very professional. The car sold it's self. Matt knew what I wanted and delivered it. This is and will be my dealership for all my vehicles.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Satisfied

byMS44060on 04/28/2017

Service department polite and professional,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Junction GMC

byarrestingon 04/03/2017

Went to check pricing and after several hours with Mike Butler, Sales Manager walked out with a new Terrain at a great price!!! Thanks to Mike and my salesman Buzz, great, great people! Looking for a dealership that will treat like an old friend see Buzz and Mike at Junction GMC, you won't be sorry!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Leasing GMC Acadia

byBillrichon 04/03/2017

One of the best car buying experiences I've ever had. Salesman Shawn Wollard is knowledgeable, friendy and very helpful. I would highly recommend this dealership and Shawn in particular to anyone looking for a great deal

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Extraordinary experience

bySilverSierraon 03/16/2017

Best overall experience I've ever had purchasing a vehicle from the sales staff to the finance department I'm from Edinboro,Pa it was definitely worth the hour and a half drive !!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

2015 Sierra service

bylinextruckon 03/14/2017

Ray and staff very friendly and knowledgeable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Treated me like I was family!

byJMG0622on 02/15/2017

From the moment I stepped into the dealership, I was treated like an old friend or family! Warmly greeted, everyone helpful beginning to end! And I got a great deal. Highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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