Customer Reviews of Jeff Wyler Eastgate Auto Mall
Friendly and fast
byon 04/04/2023
Got there a little early and was taken on in. Maintenance was done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change, tire rotation
byon 01/09/2023
Great as always ... completed while I waited.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service from Diehlian at Jeff Wyler Eastgate.
byon 03/18/2022
I took my car into Jeff Wyler a few weeks ago for a new starter and wanted to thank Diehlian for his outstanding customer service! He was professional and explained what issues were with the car. When I called, he responded quickly. I am pleased overall with my experience. Thank you , April Sloan
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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byon 12/27/2021
They told me what problem was which amount was ridiculous! It took them less than 1 hour I know the part only costs 75.00 and they charged me 899.00
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Review
byon 12/23/2020
Rodney Hodges and his crew did an excellent job. I had time constraints and did not have to wait too long for the service job to be completed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2013 Kia Soul Oil Change
byon 04/18/2014
I have purchased many cars from Jeff Wyler's over the past 30 yrs. And with each year they get better with the service. I used to take car of all my own repairs but with my age and the new technology I just can't do it any longer and I trust the service team to do the work just like it was their own vehicle and they do that. The prices are fair and the the appointments are always kept and the work has always been done with professionalism. I also have had numerous cars repaired due to deer collisions and the work there has always been exceptional also. Unless something drastic happens I will continue to purchase all my vehicles from Wyler's and will also recommend them to my family and friends and as of right now both of my sons have purchased cars from Wyler's and the customer service just can't be beat. And just as Jeff said years ago when I bought my first car from hi, "Cars like eggs, are cheaper in the country." And I was given a dozen eggs and a tank of gas when I purchased my car. I see a few bad remarks sometimes and if you have a complaint maybe you should see the manager and it would be made right if it was a legitimate complaint. Keep up the good work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeff Wyler Eastgate Chevrolet is your premier Cincinnati Chevrolet dealer. With over 1,000 new Chevy trucks, cars, and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our GM certified technicians will repair or service your vehicle. As one of the highest rated Chevrolet dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
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