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Don Wood Ford Lincoln

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Customer Reviews of Don Wood Ford Lincoln

4.0
Overall Rating
4 out of 5 stars(22)
Recommend: Yes (6) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Easy Car/Truck buying

by Matthew on 05/04/2023

Greg was a phenomenal salesman. Great down to earth guy and the most honest of sales reps I’ve ever encountered. I have and will continue to recommend Don Wood Ford and Greg to all friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
22 Reviews
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1 out of 5 starssales Rating

Buying used truck

by Bearcats084 on 04/17/2024

Don’t trust this dealer on used vehicles, they don’t do the maintenance they said they have done to the vehicle and mask problems of the vehicle so you buy it. Don’t recommend at all go somewhere else

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

Deceitful [non-permissible content removed]!

by John Mays on 08/02/2023

Drove an hour and a half to be lied to! No, not just lied to, flat out deceitful! It’s one thing to lie but, to absolutely, purposefully deceive someone, that’s worse than bad! Hell is hot…

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Mel’s F150

by Mel’s F150 on 07/21/2023

The guys at don wood ford did an awesome job taking care of the tire pressure sensor replacement and oil change. They also changed out my air filter. They said it needed changed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Department

by Sunshine on 05/05/2023

These guys have been nothing but amazing! Have had my truck in for oil changes, recalls and other issues. They have fixed everything and with exceptional class and service. I will continue to come here for as long as I have my truck.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy Car/Truck buying

by Matthew on 05/04/2023

Greg was a phenomenal salesman. Great down to earth guy and the most honest of sales reps I’ve ever encountered. I have and will continue to recommend Don Wood Ford and Greg to all friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don wood ford resolved my problem with the door locks quickly

by Mel’s F150 on 03/18/2023

Don wood ford always does an awesome job fixing my problems I have with my 2016 F150.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mel’s F 150

by Mel’s F150 on 01/26/2023

Awesome experience. Don wood ford traced down my electrical problem and repaired it

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Buying Experience Don Wood Ford

by DMatthias on 01/19/2023

I bought a 2020 XLT from Don Wood recently. I drove down from Columbus (75 miles) because the deal was to good to pass up. I shopped my truck on several online dealerships and Don Wood was the best price by far. The salesman was courteous and answered all my questions. The rest of the staff was eager to help me through the buying process. I truly am glad I went to Don Wood Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

F150

by Mels F 150 on 08/03/2020

Awesome work crew at don Wood ford. Very thorough. They check everything

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don Wood Ford/Lincoln repaired by 2002 Thunderbird

by adamsaltman on 06/01/2020

Very courteous and quick service. Accurate estimate. On-time delivery. Very satisfied!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mel’s supercab

by Mel’s f150 on 10/01/2019

I had an awesome experience purchasing my 2016 supercab 4x4. F150 at Don wood ford/Lincoln. Very polite and helpful salesman. Painless process from handshake to driving off the lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

Don Wood Athens Auto Repair

by Butterfly on 07/31/2019

Work was great, but timing leaves a lot to be desired. Was told would be a two and a half week job...took closer to 8. They didn't order parts before the appointment date; couldn't get additional approval from insurance due to using the wrong email; staff working on car took a vacation (don't blame him as he did a great job), but they had no one else to work on it; didn't keep us informed; only info was when we contacted them.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Lincoln Navigator

by CDay1982 on 05/25/2019

Very easy to work with. Everything went smooth. Paperwork in finance department was slow. But sales rep was awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Review

by Kelli K. on 05/09/2019

Larry got my vehicle in for service quickly, and contacted me for permission for extras like alignment and windshield wipers.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Explorer XLT purchase from Don Wood Ford Athens ohio

by satisfiedsha on 01/09/2019

Just a very pleasant experience! The Salesman really went out of way to locate the exact car we wanted!! The purchase as smooth as Ive ever experienced. Ive had dealt with dealers from BMW, Porsche and Mercedes and this was by far the best deal and experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

My Ford F-250 6.7 deisel

by ocremeans3321 on 06/04/2018

I would recommend the Donwood Ford service department to anyone to take there vehicle there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service Check

by clarke4 on 05/29/2018

I scheduled a service check appointment 1 day prior and they were great to get my car in with short notice. Larry explained the findings of the check and was helpful in explaining my options and needs for my car. Great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Ford Focus

by ececil2 on 04/16/2018

Friendly and prompt service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Major

by atrent9 on 11/25/2017

We love our Ford Explorer Limited. It is well equipped, rides very smoothly, powerful, roomy (3 rows of seats), tasteful interior, and high tech. We would never consider buying any other car in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2017 F150 XLT

by beckbailey on 10/08/2017

Great experience with Charlie Moore and the team at Don Wood Ford. I knew what I wanted and they went out to find the right truck. No hassle pricing and purchasing experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent service.

by beckynoble on 02/07/2016

I came to look only. I ended up with a quality pre owned Ford Escape at a great price. I was treated with dignity and respect. Please consider this dealership for your next purchase, you won't be sorry. You'll be treated like family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership