Luther Family Buick GMC

by Usedbuick on 12/28/2023

Jordan was great, but unfortunately due to a schedule conflict was bounced to another rep who was not very helpful, but then the third one was eventually helpful and the finally back to the start for the final sale. So I would say inconsistent in helpfulness and knowledge in options, quality control of total Experience was pretty low. Bought car but it was not fully cleaned, so wouldn’t say it was a bad experience just don’t think it was great. Looked like the cleaning job was rushed, and just the level of care seemed average.

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by Julierenae on 04/06/2017

I truly enjoyed my buying experience, Rodney Tyson went above and beyond to meet my needs! You had the best pricing in the area!

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by Ross_Rolling on 07/16/2016

Overall it was a pleasant experience. Our salesman, Adam Heili was great to work with and helped a great deal with any questions that we had. I bought a truck in 2003 new from then Luther Selland and had a great experience then as well. I would definitely buy from Luther family in the future. The new Sierra I purchased is an awesome truck and something that I have wanted for some time. Thanks again to the crew at Luther family GMC for a great buying experience!

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by Kathy_2015 on 10/15/2015

Everyone was very friendly, and Rod Tyson did an excellent job of explaining all the features that are in my new vehicle. I felt like I didn't have to rush home so I could read the owners manual!! He also mentioned right away about the CostCo program that just started and suggested that I upgrade my card so I was able to get in on the larger offer from them.

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by Lorelee on 04/04/2015

I've always been nervous about buying a car, but Leland and the whole crew at Luther's made my purchase smooth, fast, and painless! Leland was great to work with and went above and beyond to serve me.

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by oxbow92 on 02/17/2015

Luther had the vehicle we wanted, facilitated our evaluation and moved quickly when we pulled the trigger. Sales support, financing support, accessory installation and delivery/instruction went very smooth.

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by biffdotorg on 01/20/2015

Sales - Wayne is the epitome of good customer relations and has been since Heritage Motors. He listens and responds to any request. It's always great working with him Finance - Mark and Tony dig deep to find the appropriate programs during deal close. They don't miss a beat during delivery. Service - I was very happy Paul and Robyn followed me (and other GM customers) from Gateway. These guys are #1 in their field. It's always an easy in/out with them. You could not ask for a better first line when dealing with service. Overall you have a great team, and I will keep my business with Luther whenever possible. Even if it is only every three years. Although I will have Wayne on the lookout for my new driver soon, she has a couple years! Thank you!

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by arnieadam on 12/30/2014

I was pleased with my experience with Randy, my salesman. He was very knowledgeably about the car I was buying and took the time to set up some of the features/apps for me. That saved me a lot of time and stumbling around to figure it out on my own. Luther Family was very friendly and accommodating.

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by lshasky on 08/05/2014

Rod was very knowledgeable and helpful and didn't push me into anything, no high pressure sales which I extremely dislike. I will be back!

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by oxbow92 on 06/24/2014

Adam did an excellent job in helping us find our new GMC and enabling us to understand options and our new Yukon. Very impressed with his commitment to our satisfaction.

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