Flow Honda
Customer Reviews of Flow Honda
TIMELY SERVICE
byon 01/08/2020
Quality service and helpful staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service after the sale
byon 04/24/2019
Great number of service staff to greet and question your service for your visit... and complimentary customer waiting area with free amenities... comfortable seating area and very polite and professional service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Flow Honda
byon 04/10/2019
My experience today was great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Flow Honda Winston Salem NC--Excellent Service!
byon 02/20/2019
I have three family cars serviced through Flow of Winston. Their service has been courteous, professional, NOT pushy, and efficient. On my most recent visit the service advisor assisting me went over and above the call of duty to make sure I was comfortable while I waited, assisted me to a quieter waiting room where I could do laptop work, then came back to me to update me on the vehicle progress. When they realized that some parts would not be in till the next day, she got me a very nice loaner car and had it waiting on me so I could return home in it. Over the next 24 hours she kept me posted on the projected completion time and gave me a to-the-penny total before I ever returned to pick up my vehicle. One more thing that I value--she printed out all the recommended service updates that the service advisory called for along with the associated cost for each item, then DID NOT pressure me to do any of them, but left me to decide which I wanted done to my vehicle. None of that: "Oh, by the way, we saw you needed a new part while we were working on your vehicle--that will be an additional $500" that service departments sometimes pull on customers. My experience with Flow Winston has been that they do nothing until the owner specifically requests it and approves the associated costs. I am considering buying my next car from them simply because their service is so good. They completed my repairs in the time frame they projected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 01/29/2019
Good service. Low pressure. Great communication!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied customer
byon 01/22/2019
Very pleasant experience. The representative was very courteous and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 01/19/2019
Best service in town
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rating
byon 01/17/2019
Honda dealership is very professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service!!!
byon 12/02/2018
Ryan was very helpful. He was able to answer my questions and he went over everything that was done to my car and what will need to be done next time along with a quote so I am prepared when I return. Flow Honda has excellent customer service, which is why I drive 40 minutes to have my car serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change service
byon 08/30/2018
Everybody was kind service was great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Flow Honda at Winston Salem/Rene
byon 07/21/2018
Great service and professionalism.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service area was great
byon 09/23/2017
My car was there for a week and they finally figured out what the problem was. I am grateful for their diligence.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Terry Hairston II
byon 08/24/2017
Awesome. Mr Griffin was very professional and courteous. As a manager myself I truly value excellent customer service. Mr. Griffin shouldn't just be commended but he should be a trainer for new service advisors as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great Service
byon 06/29/2017
Getting my car inspected was an easy process at Flow Honda Winston Salem. AJ was very helpful and professional and made the entire transaction smooth! Everyone there was so nice and helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 06/18/2017
Napolean was very helpful on Friday! Awesome customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Crv Service
byon 01/12/2017
Service advisor was very nice. He sent a text as soon as I sat down in waiting room telling me to let him know if I needed anything. When he realized service would be longer than expected he quickly gave me a loaner car. I received a text and call this morning advising vehicle was ready. I was in and out in under 10 minutes and price was the same anount quoted.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service!!!
byon 09/12/2016
I've been a Honda owner for many years, and always have service done at Flow Honda because they are the best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
25000 service Honda odyssey
byon 07/23/2016
I always get the best service at the flow Honda. I bought 3 cars from here and get them all service here. I deal with Anthony at the service desk and he takes care of my cars. If wait is too long I get another car to go to work and my car is ready I come back and get it
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Honda Ridgeline
byon 07/13/2016
Tony did a great job with getting my Honda Ridgeline worked on. I was I for a timing belt/water pump replacement and have the fuel injectors cleaned. He provided me with a loaner car (nice Honda Accord) because the service to get the truck done was going to take most of the day. I appreciate the thoughtfulness and the way I was treated as a customer. He kept calling me to advise me of any issues or problems. Awesome job, Tony!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Timely Service
byon 07/12/2016
As usual my car was fixed timely and correctly. The service professional explained the repairs and cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service and Very Friendly Folks!
byon 07/10/2016
I recently had routine service work preformed on my Honda Accord at Flow Honda of Winston Salem. They had me in and out in no time (made appointment). The folks are friendly and inviting. I will continue to have my service done here. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
