Flow Honda
Customer Reviews of Flow Honda
Jima
byon 06/06/2020
Sales person very knowledgeable and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing dealership— unlike any other
byon 02/09/2020
After visiting 5 other dealers and being borderline insulted by the offers they gave me to trade my lease in for a pre owned car I went to Flow Honda. Their salesman Teddy Tsiolkas was so kind and made me feel comfortable. He told me he knew they could get me a fair price for my car and get me very close to my payoff. He also encouraged me to not make compromises on my new car and wait until something good came along. When the car I wanted came by he made it easy to test drive and buy it and made me comfortable the whole time. As a young single female purchasing my first car I was nervous and wary of being ripped off. Teddy explained everything well and even advocated for me when his manager evaluated my car and when finance was working up an interest rate. I would tell anyone to go here over another dealer. You’ll leave satisfied, feeling dignified And happy you spent your money here — no having to haggle with slimy sales people here!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recommendation for Flow Honda
byon 06/05/2019
Yesterday my wife and I visited Flow Honda in Winston-Salem, NC to look at their inventory. From the minute we walked in the showroom until three hours later when we drove off in a new Honda, we were treated with courtesy, respect and true professionalism from everyone we talked with and those that served us. We bought the exact car we were looking for and would highly recommend this dealership to all who seek a good experience when buying a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amy and the Staff were AWESOME!
byon 11/27/2018
I came in looking to trade my old vehicle for a new civic. Amy was an exceptional help and I would recommend her to anyone looking for a vehicle new or used. The others on staff at Flow Honda were very friendly and helpful through the whole process!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amy is awesome!
byon 11/20/2018
Purchased a Honda Accord for my son’s 21st birthday and Amy was an awesome sales person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best car buying experience
byon 08/06/2018
It was a pleasure to be treated so courteously by the salesman who was professional, knowledgeable and did it all with no pressure. We are in our 80’s and have bought numerous cars through the years and this was the best experience we’ve ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent on All Levels
byon 10/31/2017
Bought a new Honda Accord from Flow. From salesperson, Sagar, to sales manager, Kelly, to CSR Connor who explained how everything worked inside the car, it was a truly easy experience. Through, comprehensive and outstanding. Wouldn't consider buying a Honda anywhere else! Thanks so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Surprised with a pleasant, no-pressure, attentive buying experience
byon 10/15/2017
I had made an appointment to see a new 2017 Accord. I knew I wanted a Honda after years of ownership of other models. I had only researched the 2017 Accord online, so I went to see them in person. The sales person Michael started out by making me feel very comfortable explaining what they had on the lot, what they could get, and the differences between the EX versus the LX etc. After seeing the 2017 in person to put it plain and simple I didn't like them. Michael understood, and we went back into the showroom to wrap up and that's when I spotted the 2018 Accord Sport. It was the color I was looking for but the price tag was slightly higher than I had originally planned. Barry really worked with me so that I could buy the car even though he didn't have to, because literally there were 2 other people there waiting to buy that exact car if I failed. I drove home in the car so excited and happy with not only the car but the overall experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Civic
byon 07/03/2017
This is my second time working with Drew Sechrist and Flow and will not be my last. He has exceptional sales skills. Billy Hollows was so nice and concerned on my sales experience and enhanced it even more. Even though the service department, Napoleon Holmes is always outstanding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad Experience
byon 11/15/2016
I hesitate to write this review because all others have been outstanding. If I could stop at the point right before we signed on the dotted line, it would probably have 5 stars. Unfortunately, after we purchased a 2017 Ridgeline, people were not as eager to talk with us. To sum it up, many phone calls were never returned. When we were able to speak to someone, they were rude and unprofessional. Finally after numerous calls and complaints, someone was able to finally give us answers. What is really sad is that all of this negativity could have been avoided if the first person (our salesman) had called back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great experience
byon 07/17/2016
I just bought a 2013 CR-V that is Honda Certified. My situation is a bit difficult and both the salesman Richard Maurais and the finance manager Stu worked with me and for me until I had a loan and was able to leave with my 'new' car. Not only were they helpful but we talked and joked making the whole experience pleasant instead of time dragging while we waited on approvals. Both of them were knowledgeable and helpful. I would definitely recommend Richard Maurais and Stu in particular.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
I Love My New CR-V!
byon 07/16/2016
I first have to say thank you to Jim Pappas for creating such a nice and friendly experience buying my first new car! He was so helpful in showing all the features and value in my CR-V and helped me receive the payment obligation I needed to purchase my car! I am happy to be the 3rd member in my family to own a Flow Honda! We now have a fleet of CR-Vs!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
One satisfied customer!!
byon 07/05/2016
Our salesman was a great help, found the perfect car for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
byon 06/29/2016
Our experience at Flow Honda was fantastic! The car buying process is not our favorite thing to do but our sales consultant Drew Siegrist made it easy and stress-free. He is very friendly and helpful. He was very knowledgeable about the ins and outs of their vehicles, explained everything, and answered our questions thoroughly. The particular model that we wanted was not on-site and Drew bent over backwards to get one sent from another site. The rest of the Flow team was great, too! We are definitely going to recommend them to others who are in the market for a vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased third used car from Flow Honda
byon 06/28/2016
Over all I had a very good experience. My salesperson Jack Long was very patient and very helpful as I made my decision. I am very pleased with my purchase and feel that I was treated fairly. I am some what concerned that I did not get a couple things in writing and fear that later on this could be an issue. I only received one key and Jack asked me to come back any Wednesday around noon and get a free key made. Wednesday are an issue for me. The hood would not stay up on the car and Jack said it needed new pumps to hold the hood up and I agree it does. He asked that I address that on my first oil change in the future. Jack could be gone by then or even worse forget all about it. The passenger door lock does not work except in manual. I have not heard back from Jack on that, I called today and asked if he could reply via email so I could have something in writing. If Flow comes through on these issues I would say you are way out front of the competition
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Excellent sales person and joy of buying
byon 06/22/2016
Libby at Flow Honda was outstanding. Very knowledgeable, and really went out of her way so that my wife had a truly joyful buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Staff and Experience
byon 09/01/2015
The Flow sales/financing team will not pressure and/or smother you. They are very respectable and will negotiate fairly via email, telephone, etc...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy and Professional
byon 08/30/2011
Because of a lot of reasons, I wanted to trade my Infiniti G37 for a Honda Pilot. I am a previous Pilot owner and wanted to get back in one to have more space. I reviewed the Edmunds' forums and prices paid on the model I wanted, so I knew what the market was for the 2011 Pilots. I submitted a Black Book request through the Flow Honda website for a value on my trade and I was called very soon afterwards. I went by at lunch and spoke with the sales manager. We did not reach a deal. Even though I do not live in Winston-Salem, I work for a company here and it will be much easier to have the maintenance done here, so I wanted to buy in the Triad area if possible. I called him back and went back after lunch. With minimal haggling, we reached a deal while sitting at his desk. I had already been approved for Honda's 0.9% financing, so the process was simple and painless. Brian, the sales manager I dealt with even said "I like it when customers have done their research and know what they're doing." The F&I guy was nice but gave me a really hard sell on the tire/wheel replacement plan and the 'gap' insurance. I politely declined both and told him I would consider an extended warranty, but not now. He pushed pretty hard to the extent I had to finally give him a firm 'no, I am not going to do that..." for him to get the idea. Overall, a very good experience and I believe if you do your homework before going in and know what similar vehicles are going for, then it will be a good experience. I think if you let them or any other dealer control the process, then you're probably in for a painful process. Information is power, so go in armed with as much information as possible and it will make the experience better.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good experience using the Edmunds internet pricing!
byon 04/11/2011
My wife & I used the Edmunds (& also ebay) internet pricing to get quotes from several nearby dealers on a new vehicle (saving us much time & gas expense). We took the best quote, dropped about $100 & made an offer to this dealership. They accepted & we were happy with the vehicle & the price. Since my son had previously purchased a new car from Flow Honda and had referred us, he received a cash gift from them. Thanks for honoring your referral commitment! Salesman was helpful too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Shady, Disappointed
byon 03/30/2010
My experience was good until a few months later and I discovered all sorts of problems with the vehicle. I feel they disclosed only enough information to sell the car and I should have been wary when they had me sign a binding arbitration agreement. I trusted that since I bought the car from a dealership they would have sorted out any problems before I drove the car off but I've had to spend several hundred dollars to fix a few minor problems that weren't disclosed and am now debating on whether to spend another $1,000 to get the car in inspection order. I would recommend that if you're going to buy used from them that you take it to a mechanic and have it assessed, it would have saved me a lot of money and hardship.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Worst experience ever!!
byon 07/21/2009
Where can I start? From the first time I walked on the lot I was treated horribly! I was shuffled from one salesman to another in the first 10 minutes. I did find a vehicle I liked and came back two days later, only to be sent to yet a third salesman. We eventually sat down and did the paperwork, only to be told that I didn't qualify for the full amount of the loan. However when I mentioned I had a co-signer I was told this was no problem. So the salesman set up an appointment the next day with my husband to come back at a specific time with my father-in-law who was going to co-sign. As they were driving onto the lot...the van I was going to purchase was being sold to someone else!!! They found another vehicle, comparable in price and mileage and we went back to do the paperwork again. Only to be told (after being there for over 2 hours!) that they could not use a co-signer and we would have to pay almost twice what we could afford per month if we wanted to finance on our own (amazingly the bank would now finance the full amount!). I have never been treated so poorly by a car dealership...and coming from Detroit and having worked in the auto industry that's saying alot! My father in law, who was actually looking at the new Hondas with interest said "They could burn this place to the ground and give these cars away, I'll never step foot on this lot again!" The owners of this lot need to know they have lost the business of not just one couple with poor credit, but what could have been the on-going business of at least three couples who buy a new car every year and who have perfect credit, including an executive vice-president of one of the largest banks in the country. Oh yea...expect an email from her!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
