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Malouf Ford Lincoln

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Customer Reviews of Malouf Ford Lincoln

4.8
Overall Rating
4.75 out of 5 stars(71)
Recommend: Yes (15) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Malouf Experience

by L. Robinson on 01/26/2024

Don and Mo were great! Answered all of my questions. Kept their word and commitment. No hassling; no haggling.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
71 Reviews
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5 out of 5 starssales Rating

Malouf Experience

by L. Robinson on 01/26/2024

Don and Mo were great! Answered all of my questions. Kept their word and commitment. No hassling; no haggling.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience with Malouf Ford - Lincoln Inc

by Jonathan on 11/26/2023

From the beginning everyone at Malouf was very friendly and helpful. Christian was the sales person who assisted us and the entire time he was attentive to my requirements and solving my doubts, without a doubt I would recommend the place.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fast Purchase

by Steve A. on 10/17/2023

Malouf Ford was excellent to work with. They responded to everything that we asked for in a very professional manor. The made sure we were satisfied with the vehicle selection. The contract preparation was such an easy and painless process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Malouf Lincoln

by Mookie1 on 09/18/2023

I could not have been happier with my experience at Malouf Lincoln. Dino and Marlo were unbelievable to work with. No pressure at all during the buying process. They are the nicest people you ever want to meet. We even had an opportunity to speak with Rich Malouf himself and immediately felt like part of the family. My wife and I were not necessarily ready to purchase but we could not resist after the experience we had there. I would strongly recommend this dealership or any of the Malouf dealerships to someone looking for a car. Every employee in the building during our three visits there could not have been nicer and we plan on staying with the Malouf family of dealerships moving forward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr.

by L Cocchiaro on 09/05/2023

the dealership sent out a mobil van out to perform the recall to my home, so that I did not have to drive about an hour to bring to the dealership. I thing that is a fantastic system that they doing. the tech. that came out was also fantastic. well spoken, very professional and very nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Service

by Billy0710 on 09/04/2023

It takes 1 week to change abs sensor..

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

First 10k service

by Jack1044 on 08/24/2023

Great service, easy online scheduling, quick turn around, well protected from Shop Dirt

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service department recall and oil change, tire rotation

by Jimheri on 08/04/2023

All good completed all items in one day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Warranty work

by Coxy004 on 07/26/2023

I needed to have warrantee work done again. As always Malouf was polite and very friendly. I receive daily updates on my car. Service department and loaner car representative Lisa area professional and honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

W Finn review of Malouf Service

by Malouf Svc on 07/18/2023

Malouf Ford service department is very professional. They always listen to the customer and take care of the needs in a quick, courteous manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Owner

by Hernandez on 06/15/2023

Good pleasant

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience at Malouf Ford

by Maureen on 05/05/2023

Recently purchased a 2022 Ford Edge at Malouf Ford. The team there were great and it was a very easy, pleasant experience. On the sales team we worked with Marlo Hirshon and to finalize the sale we worked with Don Brown. Both were very knowledgeable and helpful. Would definitely work with them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford Escape 2020

by Escape 2020 on 12/26/2022

Seamless buy-out/purchaser of my leased vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Malouf Ford

by Bill Morris on 06/10/2022

Needed 30,000 check up on my Ford Edge. Some stuff I did already on my own. Took care of everything else; oil change, tire rotation, cleaning fuel lines.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Lease a new car

by Heather on 05/09/2022

My experience was extremely easy an smooth. I ordered my car in March and received it May 4, 2022 I wasn't in a hurry to get it so the wait was not an inconvenience. My sales person Marlo Hirshon made the experience fun and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

OIL CHANGE

by OIL CHANGE on 04/11/2022

Had scheduled oil change, suggested tire rotation as well. Had a time schedule I needed to follow and was accommodated. Very friendly and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service prompt and efficent

by wendya22 on 03/07/2022

My appointment was for a regular service maintenance and to check the tire pressure. The entire wait was only about one hour. The waiting area, although freezing, was clean and inviting. Employees have, and still are, very professional. Always a good experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Mustang convertible

by bozman007 on 10/13/2021

New Mustang convertibleMarlo is the best sales girl I have bought many cars from her

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Car

by Kelly10 on 09/15/2021

I recently lost both my cars in a flood, and I went around from dealership to dealership trying to find the best car for my family. We went into Ford Malouf and this was our last stop! Instantly we were greeted by Chris, who was extremely knowledgeable on all cars, and very understanding of our situation. He was determined to find the right car that fit us. We fell in love with the Corsair, and worked with Chris and Don to make this a reality. We can not be happier with the level of service and knowledge that Malouf provided. They made a super stressful time into a fun and exciting one! Thank you Malouf Ford for everything you did for us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Always treated great

by Grace45 on 06/14/2021

I have always been treated with the utmost respect from Lisa, Joe and Sal when having my car serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Mr. John H. Nelson, Jr.

by JohnJr387 on 01/19/2021

An Excellent Experience! Salesperson Marlo Hirshon listened to my my comments and knew what type of vehicle I was looking for. After my test drive of the Corsair I apprise Ms. Hirshon that this was the auto that I wanted. I was told the Corsair would be ready on Monday. On Monday my Corsair was ready. Ms. Hirshon made sure that the paper work was smoothly and efficiently handled and I was on my way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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