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Hassett Subaru of Wantagh

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Customer Reviews of Hassett Subaru of Wantagh

4.8
Overall Rating
4.78 out of 5 stars(42)
Recommend: Yes (25) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Wonderful dealership

by Beachlover on 09/08/2023

Jean Marie is a terrific salesperson. She is knowledgeable, patient, thorough and keeps in contact with her clients.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
42 Reviews
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5 out of 5 starssales Rating

Wonderful dealership

by Beachlover on 09/08/2023

Jean Marie is a terrific salesperson. She is knowledgeable, patient, thorough and keeps in contact with her clients.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Happy Customer

by Bob L on 09/08/2023

Friendly and very helpful Did all the paperwork for a smooth transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bronco Sport

by Ms Gambo on 09/08/2023

Outstanding service listened to what I wanted and drive away within 24 hours!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Very Pleased

by Dee on 09/08/2023

Timely, professional, friendly service center

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Salesman Larry was very professional, and informative

by Ken on 08/24/2023

All the people were friendly and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Nancy

by Nancy on 08/12/2023

I would definitely recommend Hassett to friends! Larry was great! He was very patient with my questions & trying to make a decision in which car to get. He explained the features of the car before I drove off. Overall great salesman!! Everyone there was friendly and not pushy to buy a car. I will absolutely recommend Hasset and Larry!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ford F150

by Vinny on 08/08/2023

John Descul was great to work with and made the experience carefree. Dan was also so nice to work with as well. This is our 2nd car purchased thru Hassett and will be back in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best car shopping experience Alex is a First Class salesman & Gentleman

by Joann on 08/04/2023

And we went shopping around for a few different cars. When we went to Subaru, Alex greeted us. He was magnificent. The shopping experience at Subaru was one of the best. I am the fifth person in my family to purchase a Subaru from Hassett Subaru. I purchased as well as my daughter-in-law. We both purchase the Ascent and we love them. I cannot say enough about Alex it was like dealing with my own uncle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

Ruined my car and won’t fix it!

by S Yellin on 08/04/2023

I had an issue with my car, and brought it in because I was told it was likely related to a recall that I hadn’t been alerted to. Hassett wanted to charge me for what should have been a free recall fix. An inspector from Subaru headquarters had to come down and tell them to perform the work free of charge. His assessment found an issue with the rocker arm, but concluded that it was related to the recall, and that there was no other damage to the engine, and that they should perform the work. Hasset performed the work, and the next day my car wouldn’t run. When I brought it back, there was now all sorts of damage to my engine that the inspector Had said wasn’t present before they worked on my car. Hassett would not fix the car, making all sorts of untrue representations to Subaru hq (that there were ore-existing issues despite the fact that the inspector found none!) and Subaru headquarters would not get involved anymore. There are five Subaru vehicles in my family, and none of us will ever give them a dollar again due to this horrible customer service experienced.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

2024 crosstrek

by Benny on 08/01/2023

Taylor was very helpful and patient throughout the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Excellent service as has been for 30 yeaedrs

by LMG Rx on 07/26/2023

Friendly knowledgeable accommodating staff.as usual. kudis!! To Gary and staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Rae was amazing. Made buying a new car and returning my old one a breeze.

by Maureen on 07/24/2023

Very helpful and knowledgeable on all the different makes and models and comparisons. Rae was amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding sales experience!

by Judy S on 07/21/2023

I purchased a 2023 Subaru Forester Touring from Hassett Subaru in Wantagh, NY on July 17, 2023, and I enjoyed doing business with both the Sales Consultant, Jeanmarie and Sales Manager, Lisa who provided an outstanding sales experience. Their pricing is very competitive and the buying process is very easy, no sales pressure. Everyone is friendly, and I highly recommend purchasing your next vehicle at Hassett Subaru in Wantagh, NY. I will definitely recommend them to my family and friends! Thank you, Lisa and Jeanmarie.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Suburu Wantagh . Great deal !

by NL on 07/19/2023

Professional , courteous and helpful. Made purchasing a car a very pleasant experience. Would highly recommend this dealership. Lisa the sales manager and Anthony her assistant were wonderful to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Subaru superb

by Happy customer on 07/14/2023

Excellent sales people! Very courteous and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Justin

by Justin on 07/10/2023

Courteous and professional staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

So Happy!

by Cheryl A on 07/07/2023

At Hassett Subaru of Wantagh dealing with Lisa and Jeanmarie was a pleasure. Both so honest and easy to work with. I was alittle nervous but Jeanmarie had a great sense of humor and a lot of knowledge for any questions I had. I chose to lease and happy I did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Ease of purchasing a car at Hassett

by Luke on 06/30/2023

I met Alex the salesman. Very nice guy Took a couple of cars for test drives.no press Purchased a car with no issues at all They were also competitive in pricing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

EXCELLENT SERVICE

by LAURA on 06/23/2023

My mechanic performed an oil change and was very thorough, including filling the windshield fluid and putting air in the tires. Seems like little stuff, but it is very important to me and I look for that kind of attention to detail when I bring in my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great job Hassett!

by Jordan on 06/23/2023

Excellent experience all around. Quick and easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Great service!

by Andrew stein on 06/23/2023

The dealer provided prompt service within the price estimate.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership