Honda of Staten Island
Customer Reviews of Honda of Staten Island
A Great Place to Buy A Car
byon 03/02/2024
I have to say that I was feeling a level of dread at the idea of buying a used car and I did do my research and much of that was through Edmunds and I am so grateful I did that research and went to Honda of Staten Island. On another site I read old terrible reviews about this dealership but then I found glowing five star reviews that were current on Edmunds and that made me want to experience this for myself. Michael Lopiano, the Sales and Leasing Consultant who worked with me was fantastic. He is probably the opposite of the stereotype of a car salesman, meaning he was kind, informative, extremely helpful and reassuring throughout the entire car buying process and I came out of this with a really wonderful car that I could feel completely confident in owning. I would certainly recommend Honda of Staten Island and their terrific staff to anyone looking for a great deal. .
*** No honor and don't trust ***
byon 04/21/2024
Please check the twice numbers before you sign anything. *** [non-permissible content removed *** *** No honor and no trust *** It was advertised the car was being sold at MSRP and no markup. When I reviewed the deal sheet, the selling price of the car was MSRP. There was an unexplained and unnotified markup. They didn't disclose this and I signed the paper. I trusted the process and I was taking advantage of it. Unethical and unprofessional. This was my fault I didn't catch this until two days after.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Accord Service
byon 04/20/2024
My service was done professionally and courteously ; I couldn’t ask for a better service writer than Elaine
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Horrible people
byon 03/30/2024
The service is very bad . They need to learn how to treat people. I waited the whole day for my car and they didn’t fix it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great service
byon 03/26/2024
Thorough and professional service, Jason Meinero helped me this time and was great to work with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 03/12/2024
Jeff Pasenkoff assured me my time is precious and that he wants to get in and out the fastest way possible, he offered me coffee, def a pleasant and wonderful experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Great Place to Buy A Car
byon 03/02/2024
I have to say that I was feeling a level of dread at the idea of buying a used car and I did do my research and much of that was through Edmunds and I am so grateful I did that research and went to Honda of Staten Island. On another site I read old terrible reviews about this dealership but then I found glowing five star reviews that were current on Edmunds and that made me want to experience this for myself. Michael Lopiano, the Sales and Leasing Consultant who worked with me was fantastic. He is probably the opposite of the stereotype of a car salesman, meaning he was kind, informative, extremely helpful and reassuring throughout the entire car buying process and I came out of this with a really wonderful car that I could feel completely confident in owning. I would certainly recommend Honda of Staten Island and their terrific staff to anyone looking for a great deal. .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Be careful and don’t get scammed
byon 02/29/2024
Please be aware that after almost a year i decided to look at my contract for my lease and saw that the numbers were different on the Yellow slip and the motor vehicle lease agreement. Also i noticed that i had told the guy i was doing a down payment of 4500$ to get me to the price i wanted to pay 380$ a month im looking at the contract and it says they only charged 2074$ for the down payment and with Fees it came out to 4500 or 4397$. I remember before i signed he said i had to pay the DMV fee, taxes, etc which i told him i didn't have more to give and said we can add it to your payment and changed the whole number of the lease to 435$. If i were you be careful cause they are moving real shady there they wont fix anything at this point. Never again will i come or recommend anyone there.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Staten Island Honda and Eugene made buying this car simple
byon 02/09/2024
I had an exceptional experience with Lynch Eugene at Staten Island Honda. He was incredibly helpful and efficient in answering all my questions and expediting the paperwork, making the process of purchasing my Honda Pilot a breeze. His assistance and attention to detail ensured that I didn't have to worry about a thing, and I couldn't be happier with my new car. Lynch Eugene's professionalism and dedication to customer satisfaction truly made the entire experience seamless and enjoyable. I highly recommend him to anyone looking for a stress-free car buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best Salesman Award to Ray Valenzuela
byon 02/07/2024
I have been a customer of the Staten Island Honda dealership for over 20 years. The staff is always professional, courteous, and willing spend the time necessary for you to make an informed choice. Ray Valenzuela has been my salesman since day one and he always goes above and beyond to assist me and answer all my questions. When my lease was up on my CRV, Ray helped me navigate the many options open to me. Ray and the Finance Manager Paul Aguilar put together everything needed for my vehicle purchase and I will always remain a satisfied SI Honda customer!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent customer service
byon 01/18/2024
Excellent customer service. Daniel was very helpful and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amazing service from Samer!
byon 01/08/2024
Samer Moussa was outstanding, came in for service on January 5 to get service on my car & he showed me all the service I needed with perfect explanation. See I like that, because he was just selling me services but actually showing what was needed, that’s classy & professional. His personality was outstanding and honestly this place is lucky to have a service adviser like such a person! My experience was A+!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 01/06/2024
My experience at SI Honda was an absolute pleasant experience especially with my Service Advisor Rick Savino. From greeting me with a friendly hello he also kept me posted on my car while there. He was very considerate to my needs and made my time there worry free.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SERVICE AND THE SALES DEPT
byon 11/29/2023
I would like to state that I purchased a vehicle from Honda in Staten Island, the sales representative Raymond and the financial advisor were extremely professional and excessively helpful with all financial guidance. I took my vehicle in for service and Rick was very attentive, informative courteous and professional and assisted me in all possible ways to assess the issues with my vehicle, I highly appreciate all that was done to address the matter at hand. The business and service etiquette at Honda in Staten Island is outstanding. I would definitely highly recommend Staten Island Honda to anyone purchasing a vehicle old or new.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service.
byon 11/14/2023
All technical problems were resolved on time. Reasonable price. Highly competent staff.Thanks a lots Sammy Moussa.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service.
byon 11/14/2023
All technical problems were resolved on time. Reasonable price. Highly competent staff.Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honda civic sport
byon 11/07/2023
Raymond Valenzuela assisted me during the course of the purchase transaction. He was very understanding to my requests and showed a great deal of patience in helping me make a final decision. He was great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Samer was amazing!
byon 08/25/2023
Samer was great! Assisted me and gotten everything resolved for me! Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 08/24/2023
I needed service on my 2003 Accord. I was able to get an appointment for the next day. Elaine Bruno is my service representative, and she was fantastic in coordinating with the mechanic, Luis, in getting my car serviced. Luis saw that I needed four new tires. Elaine was able to order them and Luis put them on the next day. I am always pleased with the service I get at Honda of Staten Island.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SI Honda Service Dept
byon 08/08/2023
Brought my vehicle in for oil change and additional maintenance and was assisted by Simone R. She was very courteous and helpful and the service was completed in an excellent timeframe for the amount of work performed. I have been a longtime customer and never had any issues. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 08/04/2023
Honest, fast service on my vehicles AC Jayson was fantastic advisor keeping. Me informed and assisting in the process
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Girl with no air conditioning
byon 07/27/2023
Received excellent service. Liked that they did an overall check of the car and pointed out what needed to be fixed so that I would not have any problems in the future for the car to break down. Also appreciated that they gave me a coupon towards a new battery which saved me money. Kevin who helped me was courteous and friendly and extremely helpful.
1 Comments