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Customer Reviews of BMW of Las Vegas

4.5
Overall sales Rating
4.53 out of 5 stars(153)
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153 sales Reviews
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5 out of 5 starssales Rating

BMW of las vegas

by Nancy57 on 04/05/2024

Worked with Cindi over the phone for the purchase of car. She was amazing. The easiest purchase of a car with her . Fast convenient service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A low pressure, customer sales experience

by Les on 03/06/2024

A clean, well-organized store. Sales personnel were friendly and all had a can-do attitude. Sales representative (Allessio Giacabone) was knowledgeable and took all the time necessary to complete two test drives and explain the features. Experience was very satisfying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

M50i

by KcentMM on 02/22/2024

Very easy and pleasant. Salesperson is tops in my opinion.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Frustrated Customer

by Disaster on 01/21/2024

The Sales and Finance experience was the worst that I have ever experienced at a car dealership. I sent the following note to BMW of Las Vegas Management and never received a response. Mr. Ziegenbein and Mr. Eastman: I just had the most frustrating experience that I have ever had at a car dealership. Given the $122K amount of my purchase, I expected exceptional and not subpar customer service. This dealership only cared about getting my money and totally ignored me after I signed the contract. They moved on to chase new business and could care less about my experience. Stay away from this dealership!!!!!!!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Quality sales people

by Edq2000 on 01/13/2024

I commend BMW of Las Vegas for employing quality sales people like Rhey and George for genuinely caring about customer concerns beyond just closing a sale. They make the transaction relaxing and well informed. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Amazing staff

by Hanna Dinh on 01/11/2024

I loved the friendly environment and the helpful staff that made me get a wonderful deal on my brand new car! I’m so grateful for Rami and Fadi for answering my questions patiently and treating me kindly. I highly recommend the BMW of Las Vegas!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Staff, Very Friendly

by John Tripi on 01/02/2024

Since I walked in the door I was greeted by multiple individuals who were happy to assist me. They were not overly aggressive during any process and did everything they could to get me in a vehicle of my choosing. At no point did I feel pressured to purchase any vehicle. Erica and Zach were extremely helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

BMW X3

by JIMKELLY on 01/02/2024

The staff treated me with the up most care.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great deal

by Nelson and Karen on 12/20/2023

I been looking for this particular bmw X4 searching around dealership in Henderson and all internet managers assigned for sales have there time on deck to help out but only thing that bothered me is the long drive going to the dealership it’s 30 minutes drive since I live closer to this BMW dealership in Las Vegas I and my wife just drop by whatever this dealership has to offer. We parked and one of there client advisor was outside and he just asked if he can help out. From there he listen to what we looking at and offered us to be convenient as much as possible. Show him the car I was online that they have on stock and without wasting time look for stock number and find our desirable car since it’s on my wishlist. The process was smooth sailing and deal was great and even the financial manager is amazingly helpful guided us what we needed and ended up getting what we asked for. My wife and I were satisfied enough with the service and the welcome attitude and the attention we received from BMW of Las Vegas. We highly recommend and surely be back in doing business with this dealership again. Me and my wife just give our customer business to people who deserve the best and not some dealership that are sarcastic and don’t even care after sales. Kudos BMW of Las Vegas especially the two guys who give there 101% in making our X4 a reality, thank you so much and happy holidays 🎄🎊🎉🎄

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Friendly and Helpful Sales Team

by Gregg H on 12/20/2023

I communicated via email with a sales associate first in relation to 2 different BMW models I was interested in leasing. My questions were answered quickly and the sales associate advised me when the vehicles would be on the lot. The sales associate who sold me the 740i was extremely friendly and helpful and made this lease/purchase as easy and comfortable as could be expected.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Car Buy

by Red Rock Ron on 12/08/2023

I had a good experience with BMW of LV. Having dealt with them in the past, I was able to work out many of the details before arriving at the dealership. This was important to me as I reside in a neighboring state. Ardie A. In sales was helpful and courteous to deal with. I certainly would recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

BMW of Las Vegas

by John T PDP on 11/26/2023

The whole process was awesome! Steve Brokas was phenomenal during this process. He does whatever he can and more! I highly recommend using him if you are interested in getting a BMW. I love my 2024 X5!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Extremely Satisfied!!! A+ Transaction!

by Flyguy2000 on 11/07/2023

Extremely Satisfied! Best car purchase experience I’ve had! My Sales Associate, Chris Robinson was a dream to work with. As well as, his Sales Manager, Rami Chaaya. I would be remiss if I didn’t thank Frank Hughes in the service department for seeing that last minute service issues and making sure my concerns were addressed. And special thanks to Nawabi in the finance department for being so pleasant and friendly to deal with. I found him very fair and amicable. Extremely reasonable business to deal with. Well worth the drive from Hollywood, California. I well recommend them to anyone I know! Thanks, BMW of Las Vegas!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Customer Service

by Kahaluu on 10/28/2023

Kekoa is ALWAYS AMAZING! Erica made things so easy, she is WONDERFUL! Justin was AWESOME to work with! Really nice group of people working together -- even the valet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

BMW of Las Vegas

by L Lewis on 10/23/2023

Bought a used convertible. Great experience - experienced, friendly sales staff. Listened to me and answered my questions. Kept all of their promises made during the sale. Would certainly return to this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Services

by Mug1980 on 10/03/2023

I went in knowing what I wanted. The sales rep Enoch was awesome he listened to my needs and got my in the car of my dreams. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

BMW Las Vegas review

by Turonjim on 09/16/2023

I originally called BMW Henderson to inquire about the 400 series BMW cars. The rep was relatively new and did not know much about the car. I called up BMW Las Vegas store and got Randall Maurer. He was very helpful. I placed an order for the car with all options that I wanted. Throughout the process, he kept me up to date with the status, until delivery. He was also helpful in advising me of my options to lease versus buy. I was very impressed with the attention todetails. Eventhough I was purchasing a relatively entry level car, I was treated like a special customer. Kudos to Randall and the rest of the sales department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

The best

by Bo on 08/18/2023

Bought a car online, they made sure no detail was left out, the process was quick and easy. They earned my respect in every way. And the car arrived better than we could have hoped and certainly better than any local dealer was offering.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Service

by Desert Lover on 08/16/2023

Juliana took the time to make sure I understood everything about my new BMW. She honored the deal we had worked out before I arrived, was very knowledgeable, and was a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

10/10

by Adrian G on 08/09/2023

Smooth and simple overall process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Service in Valley

by Arian W on 08/09/2023

I’ve been driving BMW’s for over 20 years. BMW Las Vegas offers one of the best service centers in North America. My service advisor, Giuseppe Carcione always treat me and my family like his own. He makes sure our service request is being process correctly and quickly. I can say enough how happy I am with their service. Highly recommended

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi