Customer Reviews of BMW of Las Vegas
BMW of las vegas
by 04/05/2024
onWorked with Cindi over the phone for the purchase of car. She was amazing. The easiest purchase of a car with her . Fast convenient service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A low pressure, customer sales experience
by 03/06/2024
onA clean, well-organized store. Sales personnel were friendly and all had a can-do attitude. Sales representative (Allessio Giacabone) was knowledgeable and took all the time necessary to complete two test drives and explain the features. Experience was very satisfying.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
M50i
by 02/22/2024
onVery easy and pleasant. Salesperson is tops in my opinion.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Frustrated Customer
by 01/21/2024
onThe Sales and Finance experience was the worst that I have ever experienced at a car dealership. I sent the following note to BMW of Las Vegas Management and never received a response. Mr. Ziegenbein and Mr. Eastman: I just had the most frustrating experience that I have ever had at a car dealership. Given the $122K amount of my purchase, I expected exceptional and not subpar customer service. This dealership only cared about getting my money and totally ignored me after I signed the contract. They moved on to chase new business and could care less about my experience. Stay away from this dealership!!!!!!!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Quality sales people
by 01/13/2024
onI commend BMW of Las Vegas for employing quality sales people like Rhey and George for genuinely caring about customer concerns beyond just closing a sale. They make the transaction relaxing and well informed. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing staff
by 01/11/2024
onI loved the friendly environment and the helpful staff that made me get a wonderful deal on my brand new car! I’m so grateful for Rami and Fadi for answering my questions patiently and treating me kindly. I highly recommend the BMW of Las Vegas!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Staff, Very Friendly
by 01/02/2024
onSince I walked in the door I was greeted by multiple individuals who were happy to assist me. They were not overly aggressive during any process and did everything they could to get me in a vehicle of my choosing. At no point did I feel pressured to purchase any vehicle. Erica and Zach were extremely helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW X3
by 01/02/2024
onThe staff treated me with the up most care.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great deal
by 12/20/2023
onI been looking for this particular bmw X4 searching around dealership in Henderson and all internet managers assigned for sales have there time on deck to help out but only thing that bothered me is the long drive going to the dealership it’s 30 minutes drive since I live closer to this BMW dealership in Las Vegas I and my wife just drop by whatever this dealership has to offer. We parked and one of there client advisor was outside and he just asked if he can help out. From there he listen to what we looking at and offered us to be convenient as much as possible. Show him the car I was online that they have on stock and without wasting time look for stock number and find our desirable car since it’s on my wishlist. The process was smooth sailing and deal was great and even the financial manager is amazingly helpful guided us what we needed and ended up getting what we asked for. My wife and I were satisfied enough with the service and the welcome attitude and the attention we received from BMW of Las Vegas. We highly recommend and surely be back in doing business with this dealership again. Me and my wife just give our customer business to people who deserve the best and not some dealership that are sarcastic and don’t even care after sales. Kudos BMW of Las Vegas especially the two guys who give there 101% in making our X4 a reality, thank you so much and happy holidays 🎄🎊🎉🎄
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Friendly and Helpful Sales Team
by 12/20/2023
onI communicated via email with a sales associate first in relation to 2 different BMW models I was interested in leasing. My questions were answered quickly and the sales associate advised me when the vehicles would be on the lot. The sales associate who sold me the 740i was extremely friendly and helpful and made this lease/purchase as easy and comfortable as could be expected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Car Buy
by 12/08/2023
onI had a good experience with BMW of LV. Having dealt with them in the past, I was able to work out many of the details before arriving at the dealership. This was important to me as I reside in a neighboring state. Ardie A. In sales was helpful and courteous to deal with. I certainly would recommend him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of Las Vegas
by 11/26/2023
onThe whole process was awesome! Steve Brokas was phenomenal during this process. He does whatever he can and more! I highly recommend using him if you are interested in getting a BMW. I love my 2024 X5!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Extremely Satisfied!!! A+ Transaction!
by 11/07/2023
onExtremely Satisfied! Best car purchase experience I’ve had! My Sales Associate, Chris Robinson was a dream to work with. As well as, his Sales Manager, Rami Chaaya. I would be remiss if I didn’t thank Frank Hughes in the service department for seeing that last minute service issues and making sure my concerns were addressed. And special thanks to Nawabi in the finance department for being so pleasant and friendly to deal with. I found him very fair and amicable. Extremely reasonable business to deal with. Well worth the drive from Hollywood, California. I well recommend them to anyone I know! Thanks, BMW of Las Vegas!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
by 10/28/2023
onKekoa is ALWAYS AMAZING! Erica made things so easy, she is WONDERFUL! Justin was AWESOME to work with! Really nice group of people working together -- even the valet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of Las Vegas
by 10/23/2023
onBought a used convertible. Great experience - experienced, friendly sales staff. Listened to me and answered my questions. Kept all of their promises made during the sale. Would certainly return to this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Services
by 10/03/2023
onI went in knowing what I wanted. The sales rep Enoch was awesome he listened to my needs and got my in the car of my dreams. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW Las Vegas review
by 09/16/2023
onI originally called BMW Henderson to inquire about the 400 series BMW cars. The rep was relatively new and did not know much about the car. I called up BMW Las Vegas store and got Randall Maurer. He was very helpful. I placed an order for the car with all options that I wanted. Throughout the process, he kept me up to date with the status, until delivery. He was also helpful in advising me of my options to lease versus buy. I was very impressed with the attention todetails. Eventhough I was purchasing a relatively entry level car, I was treated like a special customer. Kudos to Randall and the rest of the sales department.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best
by 08/18/2023
onBought a car online, they made sure no detail was left out, the process was quick and easy. They earned my respect in every way. And the car arrived better than we could have hoped and certainly better than any local dealer was offering.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional Service
by 08/16/2023
onJuliana took the time to make sure I understood everything about my new BMW. She honored the deal we had worked out before I arrived, was very knowledgeable, and was a pleasure to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
10/10
by 08/09/2023
onSmooth and simple overall process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best Service in Valley
by 08/09/2023
onI’ve been driving BMW’s for over 20 years. BMW Las Vegas offers one of the best service centers in North America. My service advisor, Giuseppe Carcione always treat me and my family like his own. He makes sure our service request is being process correctly and quickly. I can say enough how happy I am with their service. Highly recommended
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments