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Lou Fusz Chevrolet

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Customer Reviews of Lou Fusz Chevrolet

4.0
Overall Rating
4 out of 5 stars(120)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience!

by AndrewM on 03/04/2024

From the last purchase to this one, Chris Eads has maintained a connection with the family, leading to my return. He set me up with another outstanding member, Ray Walker, to assist me this time. Ray did an outstanding job finding what I needed/wanted. The process was easy and painless

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
120 Reviews
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5 out of 5 starsservice Rating

Oil Usage Test

by DenBozz on 03/13/2015

The facility was very nice and had a number of accessories on display in the showroom for the vehicles sold there. THe people were knmowledgeable and friendly and it was a very good experience overall.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Auto Maintenance

by l_vahle on 03/12/2015

Took car in for an oil change and tire rotation. Did exactly what I needed done, found nail in tire and got that taken care of, as well, preventing me from getting a flat.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Sales People

by ACI on 03/02/2015

i have been purchasing vehicles from Lou Fusz for over 21 years and have had only one sales person Dave Mayer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Pleasant buying experience

by Tichrn on 03/02/2015

A neighbor works @ the dealership. I contacted him re: my interest in a vehicle. He had a salesman contact me immediately & we scheduled a test drive. The vehicle I was interested in was ready & waiting for my arrival. My husband & I test drove the vehicle alone & were able to discuss our thoughts. We did not feel pressured to purchase the vehicle. The dealership gave us a fair amount for our trade-in. Our salesman (Joe Redmon) was awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fusz Chevrolet Express Center

by TomSrbowler on 03/01/2015

As always, I am treated like a valued customer from the second I enter to the second I leave. Jim, Bob, Tammy and the techs all see to it that all work necessary on my vehicle is completed in an excellent and timely manner. Great people work here!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Car Buying Experience

by Rjsp1999 on 02/16/2015

Shaun LaBeau was our salesman. My sales experience was one that I believe all customers should experience. I was able to tell Shaun exactly what I was looking for in a new vehicle and how much I was willing to pay per month and he was able to provide that to me easily, in the first offer, without all of the typical hassle that usually defines the car buying experience. This is the way it should be. Shaun was excellent before, during and after the sale. I would definitely work with Shaun again and recommend him to others!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great job!

by Mamamoe on 02/12/2015

Everyone is always so friendly and professional. They called and explained what they did. It was fixed in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My brand new Chevy is awesome!

by BJC_988 on 02/09/2015

Dave is a excellent dealer and good person. I felt like he cared and valued his opinion. He is a honest guy and would do business with again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2015 Chev. Colorado extended cab

by bftc on 02/09/2015

Good experience all the way round. Was disappointed that delivery took longer than expected; however, I realize the late delivery was out of Mark Williamson's control. Also disappointed to learn after the fact there is no garage door opener link in this highly digitized vehicle??

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Silverado service

by Viau on 02/07/2015

I came in for an oil change and during the free inspection, they found several things that needed repair, including front brakes and the a/c belt. They fixed them all at a reasonable price. Good work! Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Matt M.

by Matthew23_m on 02/06/2015

My car had problems with stalling. Lou Fusz took it in, gave me a loaner, and had the problem fixed the same day. The fix was much simpler than expected and quite affordable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Volt Maintenance

by MAHamilton on 02/05/2015

The service staff was very friendly and got me into a rental car quickly when I dropped my car off. It was the same when I came to pick my car up. They were even able to get the parts to fix my Volt that had a recall on it so I did not have to come back again. I am very pleased with the Lou Fusz service team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good review from Lou Fusz Chevy Bodyshop

by John_Hollywood on 02/03/2015

The bumper and grill the dealership replaced looks great. The paint matches perfect. You guys did a fantastic all around job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fair dealings

by RobertMinSTL on 02/02/2015

Good experience. fair deal. 2nd purchase from this dealership and that is the best compliment you can receive. Had a fairly good selection of vehicles available low pressure deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

great service

by amickdm on 01/30/2015

I would recommend their Express service in the future. friendly fast service. They even accommodated me with a loaner car. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

appointment

by pgof on 01/30/2015

I had trouble making an appointment, called several times one day and no one ever answered. Call back another day and they could not get me in until the next week

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

customer survey

by Kjameson on 01/28/2015

it was a pleasant experience, the salesman was knowledgeable,was not pushy in trying to sell the car, the finance people were very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Servicd

by Colleen01yukon on 01/27/2015

I brought my car in for a oil change and a leaking water pump. Jeff was the person who checked me in. I cannot express enough thanks and gratitude to Jeff for all of his help. I am in a surgical boot and using a cane. Jeff went out of his way to carry my things for me. And when the service was complete Jeff came and got me and carried my things to my car and put my car in the service bay so I didn't have to far to walk. Once again thank you for going the extra mile. Your kindness was greatly appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Service Work

by joseph_john on 01/27/2015

Great crew with Dave Mayer in sales, Ken Fears, Ron Ernst and Jeff in service. Thanks for a great job - Joe Kaufman

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Equinox

by mkminVA on 01/27/2015

Most all of my contact was with salesman Jason Johns. He said he'd get me the best deal possible and that he did. Christine in the office was also very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome!

by xthebluenitex on 01/17/2015

Both the sale man Joey and the finance guy Mr. French were awesome and straightforward with me. I wish I would've came here before the other dealer I went to first. Had a great experience and I love my car. Will definitely be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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