Rosedale Chevrolet
Customer Reviews of Rosedale Chevrolet
Roseville, MN, chevrolet dealership - maingenance
byon 03/28/2024
Excellent. Very friendly, informative and respectful technician answering technical questions in detail to a woman who speaks with a foreign accent. I use my car only on short stop and go city driving trips and have to change the oil at 2500 miles because i get the oil warning change on the dashboard. I also wanted to do the transmission flush and change spark plugs at 30000 miles. It was my request, I was not pushed by the dealer. Honest dealership not pushing for useless stuff, Another place had told me I needed new tires, the dealership told me not to do it now as it I could wait until next fall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Professional, courteous dealership!
byon 04/12/2023
Excellent customer service oriented and professional 👏
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rosedal5 service
byon 12/23/2022
Fast,friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rosedale Chevrolet
byon 01/13/2022
I was received right on time and the work was done right within the time promised. It was just the standard oil change and checkup but it’s good to see routine work done competently and cheerfully.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great!
byon 09/02/2018
Everything was perfect
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2008 Malibu
byon 08/10/2018
We bought a 2008 Malibu and it had a clunking no one could find. Rosedale Chevrolet found and fixed all the problems which were several and spendy but well worth the money. I probably spent that much on other garages trying to fix this problem in the past. My customer experience with Rosedale Chevrolet was fantastic. The car rides like brand new once again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 05/02/2018
Very courteous and friendly employees. Always do a great job and stand by their work. The dealership is always clean and welcoming. I highly recommend it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 08/06/2017
Very pleased that they check everything on the car and advise me on there findings and let me know what is needed to be done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chevy
byon 07/24/2017
They did a great job but it did take 2 days longer than what they promised, but I am glad they fixed it because no other shop could figure out what was wrong with my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Always the BEST!
byon 06/29/2017
A special thanks to Bob Schmidt in Fleet sales and Jason J in Parts for the exceptional service in getting our new truck ready. Thanks again. Pat H and Dawn C
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
I don't know what this means. Also I am Diane, not Randall. Randy is my h
byon 06/04/2017
..... cont. from above Randall is my husband. I'm the one who came in with the car. We both think driving 5,000 more miles for corporate data is a little on the ridged side of a Realistic normal. The car has been driven for 10,000 miles in this state of illrepair and if I had records of oil changes I'd give them to you but I don't. So too bad for all of us I guess. I loved that you washed my car. It needed it soooo bad. The thing is, you didn't really wipe it down very well at all, not like myself, the owner would have anyway. And now you are pestering me with a survey about how much praise I can give out for your services. I say stop with the surveys and just do your jobs the best you can and you wil be appreciated with sincere thanks the ways humans were meant to communicate. Thanks for listening. Sincerely Diane Meyer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Another great service experience
byon 04/14/2017
Went in for an oil change and to check out a noise in the drive train and the brakes. Oil change service was performed, the noise was checked out and the front rotors were turned at no cost thanks to the bumper to bumper warranty. All performed in the time frame I was promised. I was kept informed the whole time I was there. My salesman stopped by and we chatted. And this is why I continue to buy Certified Used from Rosedale Chevrolet.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Survey
byon 04/14/2017
My free oil change was awesome & I had a Repair done with no charge part that was missing on the back of the back seat
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very fine dealership to purchase a car
byon 04/11/2017
There was an error made on my bill but I didn't notice it until I looked at the paperwork upon arriving at home. I called the next day and talked to the same service person who had handled my charges. She was very good about rectifying the error and said she was putting through a correction and the amount would be taken off my credit card. She was very polite and professional. No problem. I purchased my car at Rosedale Chevy and have been taking it in for routine maintenance for seven years and they have always been more than accommodating to me. No complaints.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Harry is phenomenal!
byon 04/10/2017
Harry in service is amazing! Because of his outstanding customer service I will never take my car anywhere else! Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change, tire rotation and recall
byon 04/09/2017
I received a call that the vehicle was ready in just over an hour, it was supposed to be an hour to do the safety recall alone, they finished my vehicle very prompt.Rosedale Chevrolet also washes your vehicle with service which is I appreciate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
satisfied customer
byon 04/02/2017
Ray did a great job letting us know the problems we had with our car and was straight up with costs. We chose to do some repairs now and will return to finish with the others. They did an excellent job communicating with us and excellent work on our car!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Oil change
byon 02/24/2017
I always get good service here. The service desk staff are welcoming and friendly and they know my car. I had a weird noise under the hood and the service desk tech knew exactly what I was talking about. I will always bring my car here for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great job!
byon 02/22/2017
The appointment was made very quickly on the phone and the service was done quickly. They got me in and out! Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
We don't want to go anywhere else!
byon 01/31/2017
To be honest with you guys we are Buick people, we had plan to go back to Buick after our lease is up but after dealing with Rosedale Chevrolet whether it's in sales or automotive, because of everyone that works there, your'e stuck with us.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First time with my new volt
byon 12/12/2016
The service was great. Sean, the service consultant was friendly and very helpful - checked several times with me while I waited in the customer lounge. Answered all my questions, felt like I was the only one there. Had the same experience with the mechanic that specializes in electric cars. He sat in the car with me after it was ready and answered a lot of questions I had and gave me more information about the electronic system. Best customer service I have had from anywhere!Thanks, Kathy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments