Merit Chevrolet
Customer Reviews of Merit Chevrolet
President Heppner Insurance LLC
byon 01/02/2023
I was driving past the dealership so I thought I would stop in and see if they had a minute to take care of my van, and I was able to get in to the service department right away.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not Happy with Chevrolet.
byon 12/07/2020
I asked to be contacted in regards to the repair but never was.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Service Appointment
byon 12/29/2015
Nice employees, capable and timely...Pleasant surroundings, nice waiting area...food and snacks were available in waiting area...very,very impressed with everyone and everything11
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Merit Chevrolet has the best service department.
byon 12/17/2015
I will recommend Merit Chevrolet to everyone I know they have Great customer service and an awesome waiting room with free snacks and drinks!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Frustrating service experience
byon 12/09/2015
I had difficulty getting a service covered that should have been completed when we purchased the vehicle. The services was eventually covered after multiple times requests. I also was told that no codes showed up...however after review of the service information there was a code that was in the history. I called back and addressed this. I was scheduled for 2.5 hours...spent 5!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service at Merit Chevrolet
byon 11/23/2015
The representatives were courteous, efficient, and helpful. I was expecting the repair to take much longer. I was pleasantly surprised that it was completed in less than twenty minutes. They held to my appointment time promptly. I did not have to wait.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 11/22/2015
I appreciate the senior discount, especially on the expensive 100,000 services. I also appreciate the shuttle service so that I did not have to "hang out" at the dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
good service
byon 11/13/2015
Love doing business with the folks at Merit. They are polite and very helpful. Merit Chev is close to my house, so it is easy to get to.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Merit is the best dealership I've ever worked with!
byon 11/09/2015
Everyone was super friendly and the work was done very quickly while I waited in a comfy lounge. I cannot speak highly enough of the professionalism and friendliness at Merit. I have recommended them to anyone interested in a vehicle, and will continue to do so.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine oil change
byon 11/03/2015
I got the oil changed and the tires rotated, they adjusted the driver door latch, and all I had to do is relax in the waiting room.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service at Merit
byon 11/02/2015
This was my first interaction with John in service. John was outstanding. When I booked the appointment, John went over recommended services and laid out a timeline for recommended completion. John was also great at the appointment. Check in was quick, and John gave me a call during the appointment to give me a progress update. I really appreciate the service John provided. His approach will gain and keep many customers. A++
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Merit Chev
byon 10/26/2015
Always had very good attitude from Merits employees in phone conversations when called in or called from. Gave me a heads up on any changes to scheduled maintenance prior to moving forward with completion of work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My first free service on my new Impala
byon 10/23/2015
My oil change and tire rotation took only about 30 or 40 minutes, and I was on my way. Everyone I talked with was friendly and happy to take care of me and my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
5,000-mile service
byon 10/22/2015
Very efficient service. Employee added the email discount I showed him. He came in and told me that my car's alignment was good. He also told me that I would probably need new tires with my next (5,000 mile) appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service
byon 10/22/2015
I like the proximity, timely appointments. Service courteous professional yet friendly. Appreciate courtesy ride service. All work I have had performed I have had no problems. I actually prefer Merit over the dealer where I purchased the vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change
byon 10/20/2015
The staff is so friendly and pleasant to work with. I would highly recommend them for any car service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
service work
byon 10/07/2015
I recently had less than a great experience while in for service, I reported it and thought like all other businesses it would fall on deaf ears. Not so, I had a follow up from Mike and he honestly was sincere in listening to my situation and took immediate steps to correct. I have been a faithful customer at Merit for many, many years and with employees like Mike I will be a faithful customer for years to come. Thank you so much for your help Mike.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My utmost in apreciation and satisfaction was realized.
byon 10/05/2015
My unique situation was handled with the utmost in professionalism and understanding. The entire service team made me feel like I was the most important person that walked in the door. I am 100% satisfied and pleased.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Brakes
byon 09/28/2015
Oil change and simple brake job. Went as expected. The brakes work great now. I am a man of simple words. The question begs of "why" twenty words?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Loyal customer
byon 09/23/2015
Always pleasant and do quality work that I expect. I have been getting service here the last 20 years. They continue to improve every year.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great service from the service department
byon 09/15/2015
Great service, friendliness when scheduling the appointment and best of all oil changed and recall taken care of in a short amount of time! Couldn't be happier.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments