Customer Reviews of Gordon Chevrolet
Great Service
byon 12/24/2023
Dave Wilkins was my advisor. He greeted me as soon as I drove into the Service Department discussed what was needed to get my Equinox ready for winter. Davion changed my oil as well as checked and rotated my tires. I was in and out in about an hour. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Alignment
byon 09/29/2023
After getting new tires from Belle tire along with an alignment , that they did incorrectly and over inflated the new tires by 10 psi’s, I took my truck to Gordon Chevrolet. They did a great job correcting the alignment. I will not be using Belle tire in the future. I will rely on Gordon Chevrolet as they have always done a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Gordon Chevrolet Garden City Michigan
byon 04/05/2023
Competent, Fast, Explains problems with car that I can understand.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Impala
byon 04/18/2017
My concern was handled quickly. Very friendly , courteous, professional. Highly recommend dealership for service. Car was returned clean . Gordon's is wonderful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Job
byon 04/13/2017
From the moment I called to schedule an appointment until I drove away, after completion, I felt like a valued customer. The staff was friendly, knowledgeable, and polite. Thanks Gordon Chevrolet!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A+
byon 04/11/2017
Excellent waiting area. Excellent service. Staff is very friendly.coffee is great. Computer board shows what your status in line is.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
routine service
byon 07/08/2016
oil was spilled on engine again, so I still get oil smell when I run air conditioner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Unhappy
byon 03/06/2014
Took my car in for repairs, on Thursday the 28th of Feb 2014. Called on Monday Mar 3rd of 2014 to see if it was done, and was told scents I didn't have a appointment that the car was never looked at. Appointments are only for the wright up for service not for the mach. or the car to be fixed and scents they already wroted me up, why wouldn't they have repaired my car? So, I had to take my car to another dealer to be fixed. Had it back the next day on the 4th of Mar 2014. And Gordon's let me take my car to another dealer without even trying to take care of this. Called GM to file a complaint, then Gordon's, calls back basicly said sorry. No, what can we do to make this better or anything just sorry. It took 4 days, no calls from Gordon's, I had to call to fine out my car would not be worked on. Because I was a drive in and did not call for a appointment. That's just not right.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Gordon has been committed to maintaining a family atmosphere that is focused on customer service for over 40 years and as a result has become one of the top dealerships in the nation for both sales and service.
1 Comments