LaFontaine Genesis

by Car Buyer on 11/18/2020

Not a good sales experience. As the customer, I did way too much: found the car I wanted from online inventory; made the follow-up calls/texts for status updates; did the dealer's leg work in obtaining available discount certificate; identified applicable incentives, etc. So much for great customer service and valuing the customer. If I wasn't hell bent on getting the preferred model and trim line, I would have easily taken my business elsewhere.

Read more