Lakeview Ford Lincoln

by Amy on 08/23/2021

If I could give this place a negative review. I would. This place is a complete joke. After trying to screw over my boyfriend and I over on a vehicle that we spent $30k on with transmission issues and wouldn't fix it, then tried to give us less than what we payed for the vehicle saying "it's not worth it anymore", well you are the one that sold us the bad vehicle in the first place. Then we had a meeting with the owner who slammed the door in my face, not allowing me in the meeting with my boyfriend when we both purchased the vehicle together and pay for it together. I will never return here. Do not purchase a vehicle from this place unless you want very poor customer service

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by JustWOW on 02/22/2021

I contacted Lakeview Ford about a vehicle they had listed. It was $15,195 on their website and on the aggregate car websites. I set up an appointment to test drive it the next day. I got contacted a couple hours later via email by Lakeview, stating that the car had sold, but they had two other 'similar' vehicles available. Both were more expensive, and one was higher mileage and a year older! I said 'no thank you'. That evening, the car reappears on their web site and on the Cars.com for $19,889! Same VIN, same 'stock number' and same mileage! Classic 'Bait and Switch' routine. I expected more out of Ford!

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by Chloe on 12/04/2020

Jason helped us out and he was so very nice. He was really helpful since this was my first time purchasing a vehicle ever he helped the process go very smoothly and always answered any questions I had and did so without making me feel dumb lol if you’re gonna get a car from Lakeview Ford ask for Jason because he truly cares about helping and isn’t too pushy and really wants to see you happy in your new car!

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by Suzi on 02/13/2019

One of the best and easiest deals I’ve ever made. My salesman Mike was amazing!! Everyone one was great to work with!!! Highly recommend no pressure listened to what i wanted.. ten thumbs up!!!!

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by James on 09/05/2018

Was told a vehicle posted on their website was still available. After driving 2 hours to get there, was told it was sold days earlier. Tried selling me a different vehicle with fewer options at a higher price. Buyer beware.

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by Dan on 04/22/2017

I just want to thank the people of Lakeview Ford for the experience of buying a vehicle from them no high pressure I would also like to thank Tony my salesman and Mike and Rob for their assistance in multiple questions thank you

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by lpmosher on 03/10/2017

Extreme high pressure sales tactics, bordering on rude. Ran a credit check without asking AFTER they were told I would not be financing through them. Second worst used car shopping experience in the 50 years I have been driving. I won't be back.

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by MajorDad42 on 08/05/2016

Erica was most helpful and informative in her correspondence with me during my recent vehicle search. Although I ultimately elected on a dealer closer to my home, my experience with Lakeview Ford and Erica's professionalism was very positive. I highly recommend them.

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by Grandma247 on 06/02/2016

Absolutely love my Lincoln MKX, the sales staff, specifically Floyd Miller, & the service dept!!

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by Joe_Ray on 05/18/2016

Got me the best deal on the vehicle I was looking for. I called five local Ford dealers, gave them all the same info on my vehicle requirements which were very specific and limiting. Waited for them all to get back to me which they all did. Lakeview had the best offer by far. Some of the other dealers wanted to know what their offer was and I told them, some basically called me a liar and said I didn't want "to work with them" I explained it just business.

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by clutefam on 05/17/2016

This was the best car buying experience I've ever had. They didn't keep you there all day. From start to finish was just over 2 hours. My sales women Kim Welch was very knowledgeable on the 2016 Fusion. She explained all the cool features she even sync my phone. How cool was that. If your looking for a car go to Lakeview Ford and ask for Kim. You'll get a great deal and won't spend your entire day there.

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by Piptris on 05/16/2016

They made every effort to ensure I got the car with the features I wanted at the best price. Service was was outstanding.

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by krwelch42 on 01/07/2016

I was very hesitant on buying a new car as i have never bought one before. They went above and beyond! Made me feel super comfortable, answered every single question, and made it so easy! I got such a great price, and will definitely be buying all my cars here! I love my new Edge!

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by james306 on 01/23/2015

I have been a Honda and Toyota owner for the past 10 years and recently decided to give Ford a chance. I met with a sales associate at Lakeview to discuss possibly purchasing a Certified Pre-Owned or leasing a new 2015 Fusion. We reviewed the options and the associate went to speak with his manager regarding pricing. He came back within about 10 minutes to review his Lease Offer offer with me. The offer was approximately $3,000 more and .5% higher interest than a comparable Honda Accord I priced out earlier that morning. I told the associate that the numbers weren't going to work. We both stood up and I extended my hand to shake his. He turned his back towards me and walked away. It was a disappointing service experience at best. While I am perfectly ok with not being able to negotiate a deal I am happy with, I am not ok with having a back turned towards me when I am trying to be curteous. Had the associate shook my hand we could have parted ways agreeing to disagree, instead, I left unwilling to give Ford another chance.

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by okfinebyme on 03/22/2010

Went with my mother to help her select a new car. Frank Stapleton bent over backwards to accommodate and help my mother with her selection. This is my mom's first Ford. I was going to have her look at a Malibu, but she was so happy with the way Frank had treated her, she wanted to do business with only him. She ended up with a Fusion SE and is absolutely thrilled with the car. We settled on a fair price and everything went smoothly from start to finish and there were handshakes and smiles all around. No surprises or last minute changes. I highly recommend this dealership and would suggest you talk to Frank if you are thinking Ford first or last.

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by jkgrau on 05/15/2008

I met with Joe Hemp while looking at SUV's for the first time. My wife and I were only "looking" at that time. He brought up an Edge and had us look at it. Other dealers had us walk all around the lot to even look at an SUV. He offered to let us drive it. We told him that we were only kicking tires that day. He said OK, but if we liked the way the seats felt, wait until we drove it. No pressure, just a comfortable suggestion. We left and looked at other SUV's but still liked the Edge the best. My next day off, with my wife working, I went out to buy an SUV; it was between the Edge and the Sante Fe. I started with the Edge. Sam Brown met me at the door and told me Joe was off for the day; they worked together and that he would be glad to help me. I already liked Joe, and I then liked Sam. Needless to say, I bought an Edge that day! The dealership has been very helpful with any questions that I have had, and because of Sam and Joe, I feel like I have had two people looking after me. This appears to be a very well run operation of which I am happy to have bought from at this time. Cudos!

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