Atlantic Toyota
Customer Reviews of Atlantic Toyota
Outstanding service customer. The whole process ran easy and effective.
byon 03/19/2024
Thank you Clyde!
Outstanding service customer. The whole process ran easy and effective.
byon 03/19/2024
Thank you Clyde!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A+ Dealership
byon 11/28/2023
Alejandro is by far the best sales person I've dealt with. He went above and beyond to help make my new purchase smooth and enjoyable. If you're looking for a new vehicle I highly recommend Alejandro at Atlantic Toyota.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Proved the Leak
byon 10/24/2023
Friendly and Try to help you get to the root of your problems
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Proud Prius Owner
byon 10/10/2023
Quality service, friendly knowledgeable advisors and pleasant waiting areas. Been a client for years and will only go to Atlantic Toyota for service for my Prius!
No gimmicks
byon 08/14/2023
No hassle from the salesperson and finance dept. was quick and seamless
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
20 years of satisfaction
byon 07/18/2023
Service staff is top notch. Competent and helpful, especially Rick Always satisfied!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Atlantic Toyota - An Honest and Fair Dealer. What a Great Idea
byon 04/21/2022
Along with many others, I had been looking for a new RAV4 Prime, and went to many Boston area Toyota dealers over several months. While no one had the vehicle I was seeking, I did receive come-ons such as putting money down to order a car from Japan or for vehicles that were surely arriving soon. As a Navy Veteran, I found several sales managers who assured me they always took care of Veterans. However, in those cases, I found that being “taking care” of meant asking for $3K - $7K over MSRP, along with modest offers for my trade-in, while still telling me how generous the offer is. After weeks of discouraging calls and meetings, I walked into Atlantic Toyota in Lynn, to find salesman Bill Dorfman and a shiny RAV4 Prime outfitted as I wanted and with 5 miles on the odometer. As I drove the vehicle, Bill had my trade-in checked out. When I returned to the dealership, Bill offered me a VERY fair value for my trade-in, which meant the bottom line for the RAV4 Prime was better than what I found elsewhere, and for a car that was in stock. When Bill took his proposed deal to the Sales Manager, Anthony Nash, for signature, I was prepared to be told more money would be required to close the deal. However, Anthony made sure the deal was defined in terms more favorable than previous and more favorable than I’d found elsewhere. The new terms also made sure I’d qualify the Massachusetts electric vehicle rebate. I picked up the car a few days later and found all parameters of the deal were exactly as I was told. I learned that Anthony is a Navy veteran as am I, and he made sure he “took care of” a fellow Veteran. While other sales managers “talked the talk,” Anthony made sure I was able to obtain the state’s rebate. I certainly understand that the dealer needs to make a fair profit while I want to get the lowest price possible. We clearly achieved this goal in my purchase. I learned that Atlantic Toyota is a family owned dealership that values relationships more than trying to squeeze the last dollar from every customer through tough negotiating and trickery—as it intends to establish long-term, repeat business with its customers. As I value being treated fairly and honestly, Atlantic Toyota has everything I look for in an automobile dealership. Ask for Bill and stop by to see Anthony, particularly if you’re a Veteran.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience, Will definately go back!
byon 08/16/2018
We had a great salesperson in Tony Perez. He spent a lot of time explaining all the positives of a 2018 Camry then took us for a test drive. Gave us a very good price, but we decided to wait. Called him at home and returned the next day for another test drive, absolutely no pressure to buy! After agreeing on the price we meet with Jack Sharkey the business manager. He also spent time giving us all the options on financing and provided flyers on warranty extensions and tires, but again no pressure to buy. Both men were friendly and extremely professional. The best part is they did not try to sell me anything I did not need or want: just answered my questions. It was a very positive experience and I would definitely recommend Atlantic Toyota!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Absolute worst customer service
byon 02/21/2016
I came in to the dealership after hearing good reviews in Edmunds. Boy, it was such a mislead. I wanted to test drive a Toyota Camry and the Salesman I was given was Abner. He brought up the price of the Camry in his inventory which was $4000 more than the quote I got from another dealer. When I showed him my quote they were like what?? The usual I will talk to the manager drama.. Abner didn't even care to follow up on the quote I asked for even after I called him. P.S I had to leave because I had an emergency.. Such pathetic customer service.I'm really wondering how this place has good ratings here! Please don't go to this dealership, there are better service providing dealerships around this area.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Toyota
byon 12/03/2015
Promptness and professionalism One of the best experiences I've had to date Very pleased and very satisfied Could not of asked for better service Hopefully this will follow through in future service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service and deal!
byon 11/25/2015
Very friendly service. Detailed specs about the car I wanted on their website. Above and beyond support on getting my car financed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service! Fantastic salesman
byon 11/25/2015
The salesman Carlos Figueroa went above and beyond to help me get the car we wanted. He was very proffesional and honest since the minute we got there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Atlantic Toyota & Scion
byon 11/24/2015
Armani was hugely helpful in all aspects of buying my first car. He was positive and informative and walked me through each step of the purchase simply. I really appreciated being presented with the Carfax details, having the registration taken care of without having to make an extra trip to the RMV, and the great communication regarding insuring and picking up my car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Rav4
byon 11/20/2015
Amish Patel is so patient and has great customer service skills. I love my car. I always wanted a RAV4, now I have one. Hallelujah!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fast service
byon 11/02/2015
Very fast service, excellent waiting area what more can you ask for when bring you car to the shop. Great job Atlantic Toyota.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 10/31/2015
Mr Prach was very knowledgeable and friendly.He treated me with respect and the service was efficient.I will strongly recommend my friends and family to visit Atlantic Scion Toyota in Lynn way and also ask For Mr Prach.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service for Maintenance
byon 10/30/2015
Friendly service reps, knowledgeable, and they were flexible - able to do some service now & recommend service for the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Newcarexperience
byon 10/23/2015
Everyone involved was very helpful and didn't high pressure me. they explained everything about the car and let me make the decision myself.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
service
byon 10/18/2015
since I bought my car I have had excellent service every time I come in. the service team always explains what needs to be done and if it is something urgent or if it can wait a little bit to be done. I really appreciate the service here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience/Helpful Mechanic
byon 10/12/2015
The mechanic was extremely helpful and took the time to truly understand the issue I was having and fix it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
ericnewton@comcast.net
byon 10/05/2015
Quick check in process and informative after assessing the car's needs. Two inspections done and only one recommendation for new wipers
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments