Mercedes-Benz of Shreveport
Customer Reviews of Mercedes-Benz of Shreveport
Dishonest and disrespectful sales staff
by 09/10/2018
onAvoid this dealership! Had a Mercedes on hold and when I arrived for my scheduled appointment, I was told that the car was in the process of being sold to someone who walked in just 30 minutes before. They intentionally sold the car out from underneath me and neither the salesman or sales manager that confirmed the appointment with me would come out of their office to explain or to apologize. Especially frustrating, dishonest and disrespectful considering they both knew I was driving several hours from out of state to purchase the car. I have owned Mercedes for over 20 years and never had such a horrible experience with a dealership. Disappointing and absolutely not up to Mercedes standards.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No