Wray Ford
Customer Reviews of Wray Ford
2023 Ford Bronco Sport
byon 05/08/2023
Everything was what I expected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 Ford Bronco Sport
byon 05/08/2023
Everything was what I expected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased a 2022 F-150 Lariat
byon 06/30/2022
I was very excited to get my new F-150 especially with all the supply issues in the country but Wray Ford come through for me, the salesman alone with all the other staff there was kind, helpful / knowledgable which was overall a very good buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 08/28/2017
Great service in the drive up oil change lane. No appointment needed, in and out in 30 minutes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Work Well Done
byon 07/29/2016
I had my oil changed and the 25,000 mile checkup/service. Several air filters were fairly clogged and the service writer brought them to me and showed them to me. I agreed they needed to be changed. Everything done, I was out in less than 45 minutes. As always, all of your employees I came in contact with were pleasant, courteous and professional. You guys always do good work! Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Greatest!
byon 07/09/2016
Purchased 2015 F150. Have service done regularly. Consistent great service and all employees helpful and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Had service when the check engine light was on.
byon 07/04/2016
Repaired the valve in the ecoboost system quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service and friendly knowledgeable staff
byon 06/02/2016
This was the second car I have bought from this dealership in the last 6 months. Karen Tynan sold me a 2016 Escape, and I just purchased the 2016 Focus for my son. The entire staff was knowledgeable and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Service Department
byon 05/19/2016
Always get good service at Wray! They are quick and take care of the problem whether big or small.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Airbag Recall
byon 12/25/2015
Airbag recall. The part arrived, they sent a card to set a service appointment, I made the appointment, went in and they installed the part. Fixed it right the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast service, lacking in the details
byon 12/10/2015
Fast service, however the tech that filled up the DEF tank overflowed it down the side of my truck and didn't clean it off. Also had so much oil dripping off my oil filter I thought it was leaking when I got home and saw it dripping in my garage. Big Sexy was wrote in permanent marker on the bottom of oil filter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Great Great
byon 12/03/2015
Larry was a FANTASTIC salesman, he answered any and all the questions I had. I will definitely be back and will definitely be recommending him to friends and family looking to make a purchase with Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wray ford experience
byon 12/01/2015
Service was top notch and very helpful will continue to give all my business to wray ford. Best experience I've had with buying a car. Made all the paperwork quick and easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 12/01/2015
This was my first experience purchasing a car over the internet and Karen Tynan was extremely helpful. I already have one Ford Focus I purchased for my son and knew I wanted one for my daughter. Karen made the entire process easy and ensured I had all the rebates and discounts for which I was eligible. She even contacted me after purchasing the car and found a rebate for which I was entitled. Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service - As Always
byon 11/17/2015
I brought my edge in for its 10,000 mile service. The service writer was very helpful and kept me updated on progress. My service was completed quicker than I had expected. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine oil change
byon 11/02/2015
I went in for a routine oil change. Service tech pointed out a couple of areas that will soon need attention, but didn't try to pressure me into having it done right then and there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
sercice
byon 10/23/2015
I had an oil change and tires change. The employees I came in contact were very nice and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 10/21/2015
Ford Expedition. Service was great and the staff was courteous and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer service
byon 10/20/2015
2014 escape Love it. Took in for oil change and tire rotation. Ended up needing a recall fix and turn signal bulb. Had to get bulb from off site. Took awhile but the service rep kept me informed every step of the way. Very pleasant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 10/14/2015
I took my 2013 Ford Fusion in because the passenger side door would not close. I found out there was a recall on the Focus that actually applied to the Fusion. Wray Ford was great and not only put me in a rental and fixed my problem but they also took care of three more recalls the car had. Thanks for the great service!!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A Good Experience
byon 10/07/2015
Your dealership has been servicing my cars (Cougar, Mustang, and now a Cadillac) for years, with no complaints to date. Your staff has always been courteous and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
first oil change
byon 10/05/2015
2015 Ford Explorer fist oil change. It was quick and easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
