Hollingsworth Richards Ford
Customer Reviews of Hollingsworth Richards Ford
Hollingsworth Richards Ford - Great buying experience
byon 04/04/2024
Blake Hollingsworth and Tee Johnson were great to work with. They made the buying experience a pleasant one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F350 Order Purchase
byon 07/15/2017
They gave me a great price with no haggling. What more could you ask for. The online response could be better but in person was great
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 06/30/2017
My experience with James Davis the third the sales person that was very great and recommend him to any of my clients friends that would like that was like to buy a vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Used Car Purchase
byon 04/23/2017
Valerie was extremely helpful and knowledgeable when helping us with our Ford F-250 purchase. She immediately greeted us with a smile, and was very patient though all of my many questions about the vehicle. She did an outstanding job and we are pleased with our purchase. Thanks for everything Valerie - anyone who is looking to purchase a car we will definitely send them your way!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Univiting customer service experience
byon 11/02/2016
First off, my previous experiences at Hollingsworth Mazda weren't all too bad. At least not with their sales department, I even referred my mother to this dealership to come and by her new 2016 Mazda 3. However this one occasion, I'm highly disappointed. After a long day of exams and assignments being due, I pull up to Hollingsworth as the 3rd car in the service line. Okay, no problem maybe I'll be waiting in the waiting room for a while, but that's to be expected sometimes, right? & I was prepared for that. That wasn't the issue, it's the fact that I pulled up and there was the front desk lady in the driver's side of the car before me and a service technician "trying to figure something out " I assume. What baffles me is they watched me pull up and get out of my car with my bag on as if I was waiting for someone to at least say "Hello or I'll be with you shortly or you can have a seat inside and I'll be with you shortly." I got nothing! I waited for about 5-10 minutes just outside my car looking at them. Regardless of how busy you are, your first priority are your customers especially if I'm waiting on you. Not only that but they saw me leave, at least say hold off. Once again I got nothing! Needless to say I veered off and took that right on Airline Hwy, & came on over to Diamond Mazda. I will go the couple extra miles every time if it means getting better quality service. Signed, An ex-reoccurring Hollingsworth customer
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
A Happy Customer
byon 12/10/2015
I have been looking for a specific 2015 F 150 XLT model ford. I was about ready to give up until I went to Hollingsworth Richards Ford. They did not have the truck on the lot but once they understood what I was looking for they took my search to another level. The Sales Manager and our Sales Person DeMarcus Ledet found the truck, arranged to have it delivered and arranged to have the accessories installed. What a great experience, What other dealers told me to believe was becoming impossible Hollingsworth made seem simple and easy. I highly recommend this Dealer ship, they go the extra distance for the customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very Pleased
byon 10/08/2009
My husband and I came in after speaking with internet manager who was very respectful and very informative. They were the only ford dealer to contact us promptly and with the answers to all our questions. The sales process was easy and we were treated with first class service. It is a no brainer we will be back and I highly recommend checking the guys out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ultimate Frustration
byon 02/05/2009
We wanted to purchase a 2004 Cadillac Escalade ESV. When I finally got the call from the Finance Manager about our auto loan, I was told that this off-the-wall finance company was our only option. Low and behold - The mileage on the vehicle was too high for us to use the 2 banks that we usually do business with, which would not even consider a loan on this vehicle because the mileage was over 70,000 miles. Then to add insult to injury he told me "they were doing us a favor" just agreeing to carry the loan. I think that they are really taking advantage of people. When they know the mileage is to high for traditional financing they need to inform buyers of that fact when they inquire about these vehicles. And in my opinion they need to be more resonable in their pricing of these vehicles that can only be financed thru Alternative Lenders! It is an insult to the average american car buyer to fall in love with a vehicle that is over priced with high mileage, and suffer the disappointment of outragous "did you a favor" finance companies. We all know these dealerships make a fortune -- but there is no reason to try to rip-off the average middle-class car buyer!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
