Blue Grass Motorsport Porsche
Customer Reviews of Blue Grass Motorsport Porsche
Purchase of Cayenne from Bluegrass Motorsports in Louisville KY
byon 05/04/2023
I am enjoying my new Cayenne immensely. It is such a pleasure to drive. My experience with Bluegrass Motorsports was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Porsche Cayenne Owner
byon 10/24/2023
Porsche Bluegrass Motorsports recently provided my annual vehicle check-up. Since I live in Lexington, they also were able to provide me with pick-up and loner car services. They delivered my car back on time and in perfect condition. I could not be happier with their attention to detail and quality of service as usual.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Cayenne Servicing
byon 08/01/2023
I have been taking my 2016 Cayenne to Bluegrass Porsche for over 5 years now and really like the service they provide. I trust their service cost, workmanship and recommendations. They are very reliable and I highly recommend Bluegrass Porsche to any and all Porsche owners.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bluegrass Porsche
byon 06/01/2023
Went in for oil change on my 2000 Boxster. They were quick, and thorough, doing a complete check up and making a few recommendations, but not pushing for me to do so immediately like most dealers. Great group of people.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of Cayenne from Bluegrass Motorsports in Louisville KY
byon 05/04/2023
I am enjoying my new Cayenne immensely. It is such a pleasure to drive. My experience with Bluegrass Motorsports was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Darrell Purvis
byon 04/08/2023
Bluegrass always goes above and beyond to satisfy your vehicle needs . Thanks to Jeremy for his professionalism
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
High Level Service
byon 04/06/2023
Treated like royalty every step of the way
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Gavin Pigman
byon 03/27/2023
Mr. Pigman was courteous, and professional with our interactions when I dropped off car for service. The service technician was knowledgeable and explained what needed to be done. I thought it was cool he showed videos of what repairs were needed and what solutions could fix problems found.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!!
byon 03/06/2023
Dropped my Porsche off for 20k maintenance. All went as planned. Had loaner ready and on since it was cold outside. Very easy!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service Department
byon 03/03/2023
Bluegrass Porsche goes over and beyond to induce as pain free an experience as possible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mary Beth Bryant
byon 03/02/2023
My experience was great. The team of professionals were friendly and polite.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2013 Cayenne S
byon 12/27/2022
First visit to an actual Porsche dealer for service, honestly I didn’t know what to expect! I can say that I am happy with my visit. My service writer greated me as if I had been a regular customer even though we had never met. After a brief discussion of the reason for the service visit my car was taken into the shop and I was informed by Kyle, my service writer, that the service could take longer than expected and that he would provide me with a loaner while I waited. That in and of itself was worthy of a five star review. As it turned out I did need the loaner. My car had to stay overnight and I was given a “new” Mecan to drive home. My car was brought to me the next day and the Mecan was driven back to the dealer. Sounds simple but the fact is, I live 70 miles away! Now if only my new key fob that is on order would show up I would give them an additional star! A great first service visit!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Porsche Service
byon 08/06/2022
Bluegrass Porsche service was great. Gavin is knowledgeable and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
-1
byon 08/03/2022
I’m so freaking frustrated with the services I received I could scream 😱 .. I not sure if they even perform the services I paid for!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Don’t honor vehicles warranty
byon 04/24/2022
My Sales experience was great, until I discovered an issue with the Porsche Taycans’ interior and after that it went downhill. I have been getting nothing but the run around ever since. My Taycans doors panels have bubbling around the stitching. It looks terrible. I brought it to the sale associates attention after purchase and was told wait it will fix itself. Guess what it did not fix itself. This was in January fast forward we are now in April and the service manager is giving me the run around regarding replacement of the door panels which are under warranty. He continues to give me excuses when he could of already had my issue resolved. I cant help to feel that I am getting treated this way because I am an African American woman otherwise I’m sure my issue would of been resolved. Why is it so hard to honor the vehicles warranty? If something is broken it should be fixed especially when its a fault in the vehicles design and as the customer I should not be given excuses or have Bluegrass Porsche try to convince me that the bubbling of the leather is normal when everyone knows its not and you cant show me not even 1 other example of this. It looks awful and its frustrating that my brand new 2022 Porsche Taycan looks this way. I am hoping the dealership will resolve this issue. But as of right now I would not recommend purchasing a vehicle from Bluegrass Porsche they do not honor vehicle warranties and they do not stand behind the vehicles they are selling.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Porsche Bluegrass Motorsport
byon 09/29/2020
Traveling across country in my Porsche Cayenne Diesel when it developed a glitch in the monitoring system which would require the engine to go into limp mode after running for several hours. Called Porsche Bluegrass Motorsport since I was right outside Louisville, Kentuck and told them what was going on. They worked me in their schedule when I arrived and determined the car needed a just released software update. They had my car fixed and I was back on the road within a couple of hours with no further problems experienced on my 2400 mile trip. I would highly recommend this dealer due to their competence and ability to troubleshoot and repair my Porsche immediately.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Dealership
byon 08/12/2019
The people at Blue Grass are pleasant to work with; they are knowledgeable, courteous and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Macan svc
byon 06/24/2019
2 yr maintenance, staff made it easy checking & checkout.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always prompt, friendly, and effective
byon 05/26/2018
Always have friendly service engagements with one-time-and-done fixes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
"Excellent buying experience."
byon 05/10/2018
I purchased a new 2018 Porsche 718 Caymen. Walked in and test drove several models. Found the car of my dreams. They gave me an awesome trade in on my Jeep. An unforeseen issue arose shortly after taking delivery of the car. Both the dealership and Porsche North America did a great job in quickly resolving the issue. It was refreshing to deal with people who actually cared about their customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tire balance, road force and alignment.
byon 03/06/2018
Very professional, courteous and competent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Service
byon 11/03/2017
Great people who really know what they're doing. No disappointments.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments