Zeigler Chrysler Dodge Jeep Ram Downers Grove
Customer Reviews of Zeigler Chrysler Dodge Jeep Ram Downers Grove
New Jeep Wrangler
byon 05/29/2023
Nice dealership. Had trouble finding the exact Jeep I wanted. ZEIGLER had it in stock. Drove from Royal Oak Michigan to Downers Grove IL to get it. Delivery went smoothly. No surprises .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
BEWARE THEY ARE [non-permissible content removed]!
byon 12/08/2021
This place was asking $32,478 for a used 2017 Ram 1500 Tradesmen (base model). I left a $500 deposit to hold the vehicle, when asked to get a receipt I was told I would receive one via email. This never happened, even after calling my “sales person” Damara on two separate occasions . I finally went to look at the truck this past Saturday and when I walked into the store some guy named “Derian” advised me that “Damara” was sick and he would be selling me the vehicle instead. As soon as I sat with “Damien” I was advised the vehicle was getting detailed and would take 1 hour to get to the dealership. Which just sounded like straight B.S , knowing I received a call that same morning that the vehicle was ready and clean for me to purchase. “Derian” insisted on checking my credit before I even looked at the vehicle which was super unprofessional. He said the vehicle would have a $4,000 adjusted market value fee, which was I was never told when speaking to Damara on the phone prior to my appointment. This $4,000 added fee made the 4 year old vehicle was now $36,000 plus tax and other B.S fees. I wasted my time and now this place is going to have a tough war with my bank after not wanting to refund my $500 holding deposit which they claimed was a “down payment”. DO NOT WASTE YOUR TIME HERE, they will try to rip you off. I could easily spend those $36,000 on a BRAND NEW truck. And no Desi Zamora I will not email you. They also put I was from Rockford IL which is a fat lie.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
Fantastic!!!
byon 10/28/2021
From first contact with Darren the experience of buying our new Jeep Wrangler was amazing. No hard sell, answered our questions and excellent follow up. I would not hesitate to recommend Darren or Zeigler in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Darren Donofrio is awesome.
byon 08/27/2021
From the moment I walked into the showroom, there was zero hesitation on Darren’s part to say hello, be helpful and speak the truth. Darren was honest, shared his thoughts, and spoke from a position of authority. He sold my family a car. That was a small part of a great experience I had at Zeigler Auto.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome!
byon 07/27/2021
Everyone that assisted us in our new purchase was amazing!!! Especially our salesperson!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car buying made easy
byon 06/25/2021
Very knowledgeable about cars and goes above and beyond to meet customer needs
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome
byon 06/24/2021
Darren was amazing very helpful and and pleasant and met my needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
In and Out
byon 05/27/2021
Second time we have leased a vehicle from Ken. Enjoyed the process and end result of driving a great jeep.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales for a 2021 Jeep Wrangler
byon 05/21/2021
Absolutely great service and knowledgeable. Very professional from sales to finance. Everyone was on point start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Not a happy customer
byon 04/20/2021
Bought a used car and the process took way too long. Salesman must have been new and promised things he has not delivered yet
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Very knowledgeable salesman!
byon 04/20/2021
I was very happy to purchase my new Grand Cherokee from Frank at Zeigler. He knew all about the vehicle and showed me all of its features and helped me set them up. He was very friendly and did not pressure us at all. I would definitely purchase my next vehicle from him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sale was great it was after that problems began.
byon 03/11/2021
Ben my sales person was great made everything go easy . Fiance was also good. The problem began when my suv was brought up. The rear windshield wiper was not put on had to wait for that , then car was brought back up and plastic was scraping under car had to send back for that to be repaired. After leaving realized the interior was not cleaned also the windsheild fluid was empty and the brake fluid was super low. Had to refill bought.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
There was no hassle
byon 03/09/2021
There was no hassle at all. Darren at Zeigler Downers Grove was very patient with us & understood what we were looking for. When it came down to purchase he helped us get what we wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Recall repair
byon 03/01/2021
Great experience. They let me know when all the parts were in, got me in within the week and the work only took a few hours.
- Recommend this dealer? Yes
Ziegler Jeep
byon 02/26/2021
Great experience all around from Darren - straightforward and professional!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great communication!!
byon 03/27/2020
This is the 2nd time I have brought my 2017 Jeep Wrangler in for services under warranty. Each time, the service staff was Impressive in their communication. Always pleasant (not just professionally polite which usually contains no warmth), helpful and willing to explain everything and go out of their way for clients. I III d like to mention and praise both Paul and George at the Downers Grove location.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Service Ever!!!
byon 12/07/2019
From the very first call there they were delightful, knowledgeable and all around pleasure to do business with. Joshua was great at keeping me informed and Mike did a fabulous job on my jeep. I typically don't fo to dealers for service but had to due to specific need of their wisdom. It may cost a little more out of pocket but I am now a customer for life. Please be sure to give the men at Downers Grove Zeigler a pat on the back.
Great service
byon 09/03/2019
Frank and his colleague were very kind and understanding. They were able to help me get a car for my entire family. I could not have done it without them given the situation I was in. They are great to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil Change
byon 08/14/2019
Great Service, Professional, Honest! and done on time!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 07/22/2019
Oil change, done fairly quickly. Unfortunately second time oil change reset not done
- Recommend this dealer? Yes
Don't let cheap prices fool you...
byon 04/13/2019
Thousands of dollars of fees will be added on at the last minute without being discussed. Customer service is terrible. No one gets back to you after you buy a car even when it is missing vital pieces.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Experience at dealer
byon 04/09/2019
Unfortunately the car I originally was looking for was sold the day before I had agreed to go see it. They did do the best they could to get me what I wanted and where I wanted to be price range, great experience overall would recommend checking them out. Great help, and staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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