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Customer Reviews of AutoNation Acura North Orlando

4.6
Overall sales Rating
4.65 out of 5 stars(74)
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74 sales Reviews
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5 out of 5 starssales Rating

Went just to look. Ended up purchasing

by Acura driver on 03/08/2024

The whole experience was seamless, efficient and without stress. All done in less than 90 minutes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

car buying

by abraxas on 02/28/2024

they were very professional. .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Impeccable Sales Experience

by RobbK123 on 02/13/2024

Francois provided white glove service through are whole sales experience. We actually missed out on the first car we wanted but he managed to keep us calm and simply found another one. He also delivered the car to our house. Amazing. Will be using them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

AutoNation Acura

by DaveGonzalez on 02/08/2024

I had a professional experience dealing with Gian Zegarra and Josh Parazine purchasing a 2016 Corvette.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

I bought the car of my dreams!

by MsProducer on 01/30/2024

I had a smooth experience purchasing my dream car with Castro as my salesperson. I was in and out within 3 hours. The manager Michael, was great to work with and addressed any concerns I had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New MDX and Integra Type S Purchase

by Larry on 01/25/2024

The salesman, Francoise, was really great. The entire purchase experience was as pleasant as could be. If I'm ever in the market for another set of new vehicles, I will purchase from Autonation Acura North Orlando.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New RDX Purchase

by mkoch2178 on 11/08/2023

Great Experience. Friendly and Professional sales and financing personnel. Would recommend and go back again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Rosa

by Ridros4 on 10/31/2023

Had an excellent experience. I was thoroughly educated. Everyone was professional, kind and courteous

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pleasurable car buying experience

by DiegoBlade on 10/02/2023

Johnathan was personable and great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best Car Purchase Ever!

by D Hurst on 09/29/2023

I have gone to AutoNation Acura Sanford, FL for years to service my vehicles. Jeffery Morton is amazing and has always taken very good care of my car and provided the absolute best customer service. Last month I took my 2020 RDX in for regular service but I really wanted to upgrade to the 2023 for the benefit of newer/more features so Jeffrey introduced me to the salesman, Fettah Yaaqoubi. I explained to him that this was a want and not a need. He was very detailed when answering my questions and informing me about the 2023 vehicle I was looking at. He listened to all of what I wanted and then he made the deal happen for me. I felt it was an honest and fair deal to both the dealership and myself. Lastly the Finance Manager, Tom Fabianski handled the paperwork for the trade in of my vehicle/sale of the new 2023 RDX. I had explained to them that I needed to leave the dealership by a certain time to get my son to his Dojo on time. Tom made sure to fully explain each part of the paperwork and at the same time he didn't waste any time moving through all the documents that needed to be covered. I can't say enough good about my experience last month. I bought my car from start to finish in 3 hours which included the test drive. Jeffrey, Fettah and Tom were absolutely amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

So happy with my certified pre-owned Acura

by Sujeli O on 09/11/2023

I’m very appreciative to Saed N. and the team at AutoNation Acura, as I was very indecisive on which car to buy. Also the finance rates we were receiving at other dealerships were very high and I was already disappointed. Very glad I decided to drive a little further for the help and wonderful customer service we received. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Superior Sales Experience End to End

by BusyExecMom on 08/25/2023

I was researching cars for my daughter and we finally settled on the Integra. It was getting close to her move in date so I was becoming a bit stressed. I inquired about a lease deal noted on Edmunds and Castro reached out to me straight away. He answered all my questions and we did everting on line and over the phone so the next day all I had to do wa Spock up the car. The financing guy Kyle was awesome too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New car

by Beatriz on 07/30/2023

Long wait but worth it

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

D&L

by Dwrdz@me on 07/19/2023

From start to finish, everything went very well. Mike was our sales person and he was Straightforward and very helpful. He answered all the questions we had and gave us the best deal possible. A+ all the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great assistance!

by kcolon32 on 07/04/2023

Excellent service and sales experience! No hassle and very efficient service. Were always in communication with me and my husband and received us as soon as we arrived. Vehicle was also just as pictured and advertised and very well taken care of. Thanks so much for your help Josh and Fettah. We are completely in love with our MDX.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Very poor experience.

by Mckas90 on 06/20/2023

Very poor service during and after the sale. Negotiated the entire deal via phone/email prior to going to dealership to sign papers and take delivery. Explained prior that my wife is ill and wanted minimal time at dealership. We were there over 3 hours, for no reason. Dealership was not busy. We had a very poor explanation of vehicle and it operation/features. We had to watch othe dealerships videos on delivery after we got home. Vehicle was not properly prepared for delivery. Engine component filthy and full of leaves/debris. No fluid in windshield washer, sunroof glass filthy. This is a NEW $65k vehicle. No follow up after we purchased. I called a few days later and spoke with person in charge of. customer experience,explaining our very poor dealership experience. I was assured I would get a return call from mngt. That was over a week ago and nothing. We bought our daughter a new car the following week from a different dealership and the experience was excellent compared to our experience at Autonation Acura of North Orlando. We have shared our experience with others and will continue to do so.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

2 Comments

5 out of 5 starssales Rating

Excellent sales

by Susan B on 06/12/2023

Had an excellent experience. Josh took time with me even going back and forth putting cars side by side for me. Then Kyle in finance worked with me to get the best financing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Used car purchase at Acura of North Orlando, Florida

by eddy miami on 06/03/2023

By far the most straight forward, easiest and professional car purchase ever made was at Acura of North Orlando, Florida

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Professional Transaction

by Twinkle on 05/27/2023

Very professional transaction. No hassle salesmanship.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Cpo Acura purchase

by Edward-D on 05/04/2023

Quick to great me at the door, after a short wait the sales person I spoke to met with me. We test drove and reviewed the vehicle; quickly negotiated a favorable deal for both parties and I was driving home.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service

by Debbie Jag on 03/10/2023

Francois did a great job, he understood what was important to me and made the process seamless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi