Mazda City of Orange Park

Today 9:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Mazda City of Orange Park

5.0
Overall Rating
(134)
Recommend: Yes (134) No (0)
Write a review: Sales | Service
sales Rating

Highly recommend

by Pam Barbee on 01/07/2021

Mazda City of Orange Park is an exceptional dealer that I highly recommend! And I do not do that lightly. I spent ~6 months looking for a well loved, used 2017 CX5, searching within a 300 mile radius. I dealt with and visited MANY dealerships. HORRIBLE EXPERIENCE!!! I now know how Carvana is so popular. BUT, Mazda City was different. Their online price appears to be higher but that's only because they are being honest and upfront. EVERY other dealership has hidden fees of about $2,000!! WITHOUT EXCEPTION. Ridiculous! Our sales person was Neil Middleton and he was very helpful. We also loved the now financial manager, Aaron. And their Service Department is also a pleasure to do business with. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

285 Reviews
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sales Rating

Highly recommend

by Pam Barbee on 01/07/2021

Mazda City of Orange Park is an exceptional dealer that I highly recommend! And I do not do that lightly. I spent ~6 months looking for a well loved, used 2017 CX5, searching within a 300 mile radius. I dealt with and visited MANY dealerships. HORRIBLE EXPERIENCE!!! I now know how Carvana is so popular. BUT, Mazda City was different. Their online price appears to be higher but that's only because they are being honest and upfront. EVERY other dealership has hidden fees of about $2,000!! WITHOUT EXCEPTION. Ridiculous! Our sales person was Neil Middleton and he was very helpful. We also loved the now financial manager, Aaron. And their Service Department is also a pleasure to do business with. Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent customer service

by Lauretta on 01/06/2021

I had a great experience at Mazda City of Orange Park. Neil Middleton and Aaron Kaminsky were exceptionally helpful. It was the most honest experience I’ve had at a car dealership. They were upfront with us about the price and the car. They were willing to stay late and ensure we got what we wanted. Neil was very thorough and explained all the features of my new CX-30. I left confident in my new car! Overall had a great experience, I would recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

The Bomb

by Angela Isbel on 01/03/2021

Mazda City is the bomb. Joel is the friendliest, hardest working, and the most knowledgeable salesman that I have ever dealt with. He's so passionate about his job and the Mazda. Visit Mazda City, you won't be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New Mazda CX-5

by Sarah on 12/31/2020

Great customer service and smooth transaction on buying my new 2020 Mazda CX-5. The sale representative, Victor Thomson was awesome, he worked hard on making me comfortable during the whole buying process and explained everything about the car in details. Special thanks also to the store manager Mr. Luis who insured a smooth transaction and confirmed the deals made. Overall it was a great buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Couldn’t be more happy

by Kristin Moore on 12/30/2020

Victor, Luis and Aaron were amazing. There was no pressure at all. We went in to buy my husband a new CX-5 and I also drove away in a new CX-5 Carbon Edition! It was the most smooth car buying experience I've ever had. They worked with our budget and helped to make it happen for us! It was a pleasure. Victor is an absolute jewel. He is so knowledgeable and even passionate about Mazda and what they offer. Every single person we encountered was happy and actually seemed like they enjoyed being there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great sales service

by Sheryllf on 12/29/2020

My sales person Neil Middleton was so easy to work with. No hassle and no pressure. I’m not the most technology-savvy person when it comes to cars but he explained it all and made it fun to learn about my new CX-5. In fact, everyone there was great but Neil was so great to work with that I brought my daughter there to buy a car too the following week. We couldn’t be happier with the service, deals or staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Outstanding Customer Service

by daryl taufaasau on 12/21/2020

I cant thank Joe Mazda Jacobson enough for the help. I appreciate the honesty and dedication that was shown. Joe and his team made trading in my old vehicle a very easy process. No hidden fees or scams. He was honest and upfront about the deal I was getting. Thank you again for the job well done.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Mom got a Mazda

by Liz E on 12/19/2020

I had a great experience here. Mark was very knowledgeable, professional, and hospitable. He was able to work with me and I didn’t feel pressured by him or anyone else there. He worked around my schedule and gave me numerous resources and points of contact concerning my new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Mark Brandon is the Mazda Man!

by Kaylee Castillo on 12/18/2020

Wow! What an excellent experience at Mazda City of Orange Park! Mark Brandon is hands down one of the best Sales Consultants we have ever worked with. Our Mazda CX-5 lease was coming to an end and he got us in a brand new Mazda CX-5 lease without increasing our current monthly payment! The staff there is so friendly and quick to crack a smile! We will definitely be back and highly recommend this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Go see Mark!

by Jack on 12/16/2020

Looking for a car? Go see Mark Brandon. Mark and the entire Mazda City team I worked with were awesome. I usually dread car shopping. It was a refreshing and relaxed atmosphere. Thanks Mark and team - you will be first on my list when I'm in the market for the next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Exceeded expectations

by Yoav on 12/14/2020

We bought our new car with Joel Montijo at Mazda City. From the moment we test drove the CX-5 to driving it home, the process from start to finish was no pressure, no games. Joel listened to us and provided quick and clear communication. The final price was as negotiated without last-minute surprises. Joel is truly a polite and professional salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

My first car

by Javier Concepcion on 12/12/2020

I was looking for my first car to buy and the best deal for the vehicle. After looking I tried out Mazda City and the salesman Joe Jacobson was very helpful and patient with me. He helped get a 2021 Mazda 3 for a great deal. Aaron at finance was very helpful in getting the most appropriate warranty and GAP for my new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Easiest car buying experience ever!!

by Thank you Neil on 12/08/2020

My wife and I purchased a used 2015 Lexus GS350 from Neil a couple of weeks. Neil was our salesman. He was responsive, polite, listened and reacted to our needs. He made this the best and easiest car buying experience we have ever had. Thank you Neil, we will be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Getting a new car made easy!

by Sarah B on 12/08/2020

I started having problems with my 2010 Corolla and didn't know if I could afford to get into a new car. After being walked through my options, I found that I could lease a new 2021 Mazda3 for a low rate to fit my budget! My salesman was very knowledgeable when answering all of my questions and made the process quick and easy. I am very happy with my experience and the new car. Thanks, Mark, for getting me into a brand new vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Thank You Mazda City

by Shawn on 12/06/2020

I went in for an oil change on Saturday for my CX5 & came out with an awesome 2021 CX9. This is our third ZoomZoom from Mazda City. The experience from sales to service is truly top-notch. Cudos & shout-out to our Sales person, Joe Jacobson- thank you for taking the time to show us the vehicles without trying to push us into something we didn’t want. We will recommend you to anyone looking to buy there. You were awesome & Luis was awesome as well in helping to get us exactly where we needed to be. Thank you to Aaron for making the financial process such a breeze; and a thanks to your GM, Gene, for making sure your customers are taken care of from the welcome with snacks & drinks thru the process of the deal. Thank you Mazda City!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Consistent Outstanding sales and service

by Val M Johnson on 12/05/2020

I bought a car here 4 years ago and got a really great deal. My daughter also got a car hear and got a really great deal. Just got the 3rd car for my son, Victor Thompson is the person to see. The service and parts department is also outstsnding. The entire staff was there to assist me in getting everything I needed. I highly recommend this dealership because they are consistent in their outstanding service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Mazda city is my go to for a car

by Gchastain on 12/04/2020

Good personnel friendly helpful service victor is the best have bought 2 cars from him

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mazda City is the best

by GRoss on 12/04/2020

We had the best experience at Mazda City - after shopping and meeting a lot of bad salesmen, we got very lucky and went to Mazda City and met Joe Jacobson. He made the process so easy, explained everything, introduced us to everyone - I love going to Mazda City and my wife and I could not be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Joe Jacobson rocks!!

by TimGriffis on 12/02/2020

My girlfriend and I went into orange park looking for a very specific Mazda 3. After going to three dealerships without being able to get the deal we needed we decided to try Mazda City. That was by far the best decision of the day, our salesman Joe Jacobson was absolutely phenomenal in helping us get exactly what we needed. Believe me, it was difficult because my girlfriend is not easy to please. Between Joe and Aaron we were able to get the perfect car and the perfect warranty and financing. I highly recommend this dealer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Mark Brandon is the BEST!

by Kristen on 11/30/2020

Mark was very helpful and answered all of my questions. I am highly satisfied with my new car! Thanks again, Mark!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Joe is great!

by Ginger K on 11/28/2020

Joe Jacobson made the car buying experience comfortable. He was thorough in his answers and helpful in getting to know the cars so I could chose the best one to fit my lifestyle. Thanks Joe!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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