Delray Honda
Customer Reviews of Delray Honda
Great Experience at Delray Honda!
byon 04/27/2024
I have driven various Hondas for several years. This was my first experience purchasing a CRV Hybrid Sport at Delray Honda. My salesman, Sam Assisi, was very patient and thorough in explaining the differences between the two vehicles I was considering. I’m very happy with my CRV Hybrid! I highly recommend Delray Honda and Sam Assisi!
Happy with our 2024 Acura MDX!!!!
byon 03/08/2024
This is our families 4th purchase with Travis at Delray Honda, we upgraded from a Pilot to an Acura MDX, Travis is our guys, he’s courteous, efficient & honest. We trust his recommendations, and are VERY happy with our new 2024 Acura MDX! The process is quick & no longer takes hours as it previously had. We will continue to keep in touch with Travis & will definitely be back once our lease is up. We would highly recommend Travis, if he’s your salesman, you’re in your good hands!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service on my car
byon 03/06/2024
The service was fast and efficient. Job well Mike Harris.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied repeat customer
byon 03/03/2024
Kathleen Willis is superb! I have been going to her for years, and I always am happy with the service she provides. She is honest, efficient, and makes sure her customers receive excellent service. The repair personnel are to be commended for their work. It is the "service team" that keeps me returning to Delray Honda for maintenance on my car despite the 40-minute drive to get to the dealership. As an old commercial said, "It's worth the trip."
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 02/28/2024
Mr. Hernandez best service advisor ever. Two quibbles: I think your prices are too high; bring back the courtesy car wash.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great Service
byon 02/28/2024
Jorge and his team at Delray Honda Service Department were exceptional! He was very communicative throughout the entire process of getting a factory defect repaired. It was going to take some time to get done, so he made sure that I had a loaner vehicle for transportation to work. Overall, I have been going to delray honda for some time now and I have always had a great experience and been treated well. Ask for Jorge!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Second purchase
byon 02/25/2024
This was our second purchase at Delray Honda everything went smoothly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service fair price
byon 02/25/2024
Car well service finished as promised
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Experience
byon 02/18/2024
Fully professional & courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sales agent
byon 02/17/2024
We were dreading to go car shopping. We were pleasantly surprised by Travis. He answered all our questions and was so helpful and honest in helping us choose the car that best met our needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
MUST READ BEFORE YOU BUY*********** REAL REVIEW! DONT BUY!!! GO ELSEWHERE!
byon 02/10/2024
SO Delray Beach Honda sold me a 2015 Honda Accord that was a lemon and burning oil bad, and they knew about it before they sold me this vehicle. they said they have a 4.9 rating this would never happen.......yet won't help me fix it and blamed all the problems on me .. and begged me right away after I bought the vehicle to give them a five star review. The first sketchy (red flag) situation was when I was at the dealership on the phone with my mom, when I was trying to purchase a car from them they said I could only get this Honda accord and not the Honda crv that I wanted & they were both were the same price but yet they told me that they could not sell me that Honda crv because of my credit , yet these two vehicle's were the same price. weird right? so I bring in my car to a jiffy lube on Atlantic ave 3 months later and noticed after a week there was no oil reading on the dip stick only after a week of driving after I just changed the oil. and was like hmmm this is weird. so now maybe I thought jiffy lube didn't add enough so bring it to a different place to get the oil changed and it happens again no oil reading on the dipstick a week later, sadly I have to move to Minnesota after I find out the problem that it is burning oil. On the drive back I would have to add oil every 1,000 miles, once I arrive to Minnesota I bring it into a shop at autopro auto service and come to find out they tell me 1) the engine has internal wear of piston rings and over advanced timing issue are causing engine oil to be consumed through combustion chamber. "Engine will need to be replaced or rebuilt to correct oil consumption 2) Due to the timing chains, engine oil leaks , and oil consumption and suspension repairs need on vehicle customer should return to the selling dealer so I called Honda and talk to Matthew he transfers me to Todd & I tell him that my vehicle is burning oil is there any thing you can do to help this situation. I haven't even had the car a year yet and paid over 18,000$ and he "tells me it is what it is" there is nothing we can do to help" quote on quote from Todd. because I am past my warranty and didn't bring it in sooner, weird I thought I never even purchased a warranty in the first place. yes Todd I did put 35,000 miles on the car in only 11 months but it should not have this issue its having. I still owe money on this vehicle and they made me seem like I was the problem I told him I didn't bring it back in because I moved and didn't know a car that I paid 18,000 would have this serious of a issue. I have Todd recorded saying that its my fault and should of brought it in sooner but how are you going to be a five star dealership and not even try to make it right with me when I give them my hard earned money and making payments every month for over 500$ I didn't know that the problem would be that serious and the guy I Brought the car too told me that who ever sold you this car , screwed you over, and Todd was saying they inspect all the cars before they sell them, then why would the guy that was cleaning the car say they were still cleaning it because they got the car that day when I bought it, and yet again there like you didn't have to buy the car to me. This place is a scam I would go to any other dealership but them!!!! can't even make it right I figured this from the get go once they sold it to me like this so I'm taking the loss and I hope some one reads this and learns from my experience and if I were you I would not purchase a vehicle from Delray Beach Honda if I were you.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Exceptional Service
byon 02/08/2024
Richard was very professional, conscientious and competent!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best experience ever
byon 02/08/2024
Excellent service, exceptional advise from the sales advisor and financial team
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Glenn Denker and the rest of the service team are terrific
byon 02/06/2024
This was the first service appointment for my new Honda Odyssey Elite. I was able to get an appointment on the date, and at the time, I wanted. The check in process was very efficient and 'white glove.' Glenn Denker explained precisely what would be done. The waiting area was comfortable and well-appointed. Glenn came to get me when the car was ready -- which was sooner that I had expected. He then walked me out to my car and made sure everything was A-OK.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 02/06/2024
I was very happy with my service provider. Service was fast, efficient, and reasonably priced with no surprises. The overall experience was good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 02/05/2024
As always Michael Harris and Honda took good care of me. Went in thinking there was one thing wrong and it turned out to be 3 things wrong. One was fixed with an after-market warranty and the others for what I would consider reasonable costs. Honda paid for my Lyft from and back to the dealership which is a very nice addition to their services. And I think the car runs better now than before.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Accord
byon 02/02/2024
Great experience, from the salesman to finance manager they did a great job making it A seamless and educational experience. Highly recommend this dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 02/01/2024
I have been going to Delray Honda for more than 15 years and I keep coming back because of the excellent service they give me. My sales person Paul Susca has been so professional and friendly which makes my experience so unforgettable. I had bought 4 cars and have leased cars countless of time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Never disappoints
byon 01/31/2024
I always have my Honda serviced at Delray Honda where I purchased it. I fell they always do an excellent job and keep me informed about what my car needs
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
SHANE!!
byon 01/30/2024
Shane too such good care of me and my new car needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service center
byon 01/29/2024
Very friendly, fast, and efficient service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 01/23/2024
Jorge is professional, knowledgeable and exceeds the expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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