Dowling Ford

by Stranded on vacation on 06/11/2022

We were stranded on vacation after someone stole our catalytic converters and this service department went above and beyond to work with our insurance and get the parts installed. We had to get back home to get back to work. These folks went all out to get us on our way for the 1500 mile trip home.

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by BM on 05/11/2022

Scheduled an appointment to come buy a car. Confirmed that I was coming day of. Both myself and my partner took the day off of work and drove nearly 2 hours one way. Literally 1 mile away from the dealership they called me to say that they sold the car. Extremely unprofessional. Classic scummy car dealership. Don't waste your time here because they clearly don't respect it.

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by Joe Sav on 04/21/2022

Perfect place Everyone there was nice Dan the sales man Fran the manager And Asher in the office all great and helpful

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by Stefanie MB on 02/28/2022

I would easily recommend Dowling Ford to anyone. From the first email that started my search, till the purchase of my new truck it was nothing but professionalism. I dealt with Fran and Beth and they made me feel like family. They were always easily accessible and answered all of the questions I had. I will definitely be going back in the future.

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by Aaron on 02/06/2022

I stopped in after seeing a vehicle I wanted to test drive on their website and was more than happy with the vehicle, customer service, and speed in which everything was handled. Definitely did me of the best experiences I have had with a car dealership.

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by InFLOWPro on 01/31/2022

Excellent

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by Kelly Rybczyk on 01/31/2022

Purchasing a car at Dowling Ford was a wonderful experience from start to finish! The team there was very friendly and knowledgeable, but most importantly, they were honest. The price they advertised was the true price of the car and they gave me a great offer for my trade.

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by Al maldonado on 01/25/2022

Excellent place to purchase vehicles from they work with you not against you

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by Chris D on 10/09/2021

Recently bought a new Ford Explorer from this dealer, the experience was very good, everyone was helpful and made the process very easy

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by Audrey L on 05/16/2021

Its a small dealership but there used vehicles sells fast. I popped in after an ad was on the game I was playing. I was searching for used pickup truck or SUV. I found both at Dowling Ford. I was able to view the truck and evaluate without feeling pressured. Remember, I said it's a small size dealership and there was a couple ahead of me. I was quickly acknowledge and Dan transitioned well I found out the SUV was purchased but the truck was available. Dan automatically got 5points for being attentive. I completed my walk around the yard and found the truck and by this time Dan had the keys for me to take a look inside. I did not have a lot of time and I was only there to view the vehicles and inform Dan I will be back the next day. We came back and it was busy on Saturday afternoon my husband and I test drove the truck and I simply want to know how it handle on a hill. Dan knew the area pointed us in the direction. The truck overall was clean many of the vehicles on the lot were clean. Dan was informative on many of the features and service history. The final purchase was smooth all I had to do is give license and deposit to Dan we confirm a pick up date as the vehicle had to under there full maintenance check to ensure it was road ready. We financed again it was a breeze there was no pressure no surprise yes there were upselling of products options which is normal again A. Levy was knowledge and took the time to explain it until I got it. 5points and I was able to compare other products by vendors I already researched. Listen we you spending money you wanted to be treated a right on the spot. Dowling Ford staff did that for us Dan established trust and there was respect and the key freedom of making the decisions that was right for us. Future customers I purchased a total of 4 brand new vehicles which I owned and from large dealerships. I never felt this at ease in a purchase nor did I have this experience in the last used car dealership I recently visited days before I went to Dowling Ford. I felt respected, valued and they provide a safe and trustworthy purchase experience.

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by Regina Priest on 05/14/2021

The salesman Dan was great to work with. Very down to earth. Got the job done in literally hours. I would definitely recommend the dealership for sales. Thank you again Dowling Ford

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by Doug M on 04/29/2021

Dowling Ford did a great job with my purchase of an 2021 F150 with Max load and max towing options and 5 L V8. They gave a great trade-in value. I negotiated the deal via email, no hassle or pressure. Just a great experience. I would recommend them to a friend. Doug M

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by Amber on 04/16/2021

Dowling was so easy to work with. They found me a great deal for financing, gave me a fair offer for my trade in and provide a thorough and fast sale. I would definitely recommend them.

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by Jeep wrangler on 04/15/2021

Fran was very friendly. He answered all our questions and took care of all our needs in purchasing this vehicle. Thank you Fran

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by Disappointed on 03/25/2021

Very disappointed. They wanted to do more work than was needed to fix the truck. Found that out from another dealer. They charged $255 to look at the truck and give a estimate.

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by Joe Lipsky on 12/16/2020

Recently purchased a 2019 Ford Expedition and there was one recall that I needed resolved. Minor issue was that I had to call to setup service appointment, no web ability to do that? Service was prompt an bo one tried to add/push service I didn't request. Will be going back for service for items I don't do myself.

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by Mrs H on 12/09/2020

Excellent Fair and done right the first time! My go to dealer

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by Paul on 10/21/2020

My wife bought a 2017 Jeep Patriot here. We got a great deal, as in there words, they are off the beaten path so have to lower their prices to be competitive. We worked with Dan Janus, and he was friendly, nice and helpful all the way though the transaction. They have low fees and do not pressure at all, no haggling needed, the price is already as low as they go. Overall we had a pleasant transaction, and the only thing I would say is poor Dan appears overworked and underpaid. At times he was a little slow to respond to emails/texts, but not for trying, working 10 hour days with no lunch. We got there in the end, viewed the car on Friday and drove it off the lot on Tuesday. Perhaps October is just their busy season.

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by Excellent service on 12/27/2019

Service was excellent as always Great communication with service department Tom coyne was a pleasure to deal with very professional

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by Clyde on 11/03/2019

2 thumbs up to team Dowling ford.....This was an all around positive experience. I will definitely recommend Dowling Ford and Friends alike.

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by Barbara on 10/30/2019

Service done on my car and felt they were professional, honest, efficient and trustworthy. I came in thinking I needed brakes but was assured brakes were fine. They took the time to explain everything and made me feel that they cared. I would recommend this dealership for all your service needs as well as sales. I did purchase the vehicle there as well many years ago.

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