McDonald Mazda South
Customer Reviews of McDonald Mazda South
Friendly setvice
byon 04/30/2016
Joe Soares at McDonald Collision was very personable and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good visit
byon 04/28/2016
A fair estimate and helpful staff. It took a long time, but I didn't have an appointment, so I guess that's on me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Check up
byon 04/25/2016
Jamie gave me excellent service. Extremely friendly great service. Thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
protege92
byon 04/17/2016
I brought my car in for recall service. My visit was very pleasant and quick. The staff was very welcoming and the service was quite fast. I would recommend this dealership to anyone looking for a new car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jaymie (SP?)
byon 03/12/2016
She was absolutely wonderful and accommodating! I was running late for my appointment and she was kind enough to still get me in. I appreciate your staff being flexible...they really went above and beyond. I appreciate great service and thank you very much!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service and radiator flush
byon 02/13/2016
Good service but I wondered if the radiator flush was required. It is not required on Mazda service schedule!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mazda 3 service review 10k svc
byon 01/29/2016
The service department is very efficient and helpful.They are friendly and knowledgeable. Your waiting area is convivial and pleasant. Only wish there was a way to correct the CD player issue.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 01/29/2016
Brought our Speed3 in for an oil change and worked with Jayme who was a pleasure to deal with. She called and recommended an air filter, which was very reasonably priced. Work was done quicker than she had predicted with no surprises. Thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Marvelous Mazda Maintenance
byon 01/19/2016
Intake of the vehicle a bit earlier than scheduled was painless. They took me to the rental car desk, which was also quick and easy. They performed all promised service and were finished earlier than promised. Picking up the vehicle and returning the rental took less than 10 minutes. I couldn't have asked for better service. The service personnel were pleasant and friendly, both at drop-off and pick-up.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2011 Mazda6 i sport
byon 01/05/2016
I had a GREAT experience! I LOVE my new car! I was having trouble getting a loan and the whole team at McDonald Mazda was wonderful! They managed to get me a loan and a car that I love.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car buy experience
byon 01/03/2016
We are very pleased with the purchase of our Mazda CX=5 vehicle. Purchasing a new vehicle is not always a pleasant experience but, overall, we are very satisfied with the outcome. Our salesperson, Ally, was very friendly and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil Change Appointment.
byon 12/16/2015
5000 mile service was done promptly and car was returned washed in short order. Smooth visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
above and beyond
byon 11/06/2015
We have really poor credit but our sales department went abide and beyond to find us a car the bank would finance. Couldn't bring it home that day because they wanted to make sure the car sound for us. After 5 days of waiting they offer to deliver it to us. It was here when I for hone from work. That was very nice. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Enjoyable Experience
byon 09/10/2015
I have always felt buying an automobile, though exciting to have a new car, is a hassle. I was wrong --it was hassle free. My congratulations to the dealership and all of the people involved in my purchase.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service and very knowledgeable people!!
byon 05/30/2015
Robert was a great salesman who helped guide us to the perfect vehicle for my family. He was very knowledgeable and patient with all our questions. Warren in financing led us to the extended warranty. Great idea, we tend to keep our vehicle over five years. Thank you both for doing a wonderful job!!!
Super Service!
byon 04/16/2015
Excellent service and courtesy; Bill Doud kept me informed about what was going on and was very helpful regarding an electrical problem I had after I had a trailer hitch installed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thanks!
byon 03/31/2015
friendly, willing to do what it takes to resolve the issue and researched completely what needed to be done. Came back with answers - even when they had done all they could.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Takata Air Bag Recall SNAFU corrected promptly
byon 03/23/2015
The staff, especially Jamie (who is always unfailingly friendly and charming and a real asset to your firm), was warm and welcoming. The recall repair was completed on time, and I was immediately notified my car was available for pick-up. I also very much appreciated that they washed my Mazdaspeed 6 free of charge, a courtesy they often extend. I should note, however, that I was initially informed by Mazda corporate customer service that no parts were yet available to complete the recall repair on the Takata driver's side airbag. Only when I complained that they would consequently have to provide me with a replacement vehicle until the repair was completed (as I was not about to risk driving a car that might fling shrapnel that could sever my carotid in even a low-energy impact while Mazda's lawyers and Takata's lawyers negotiate who will pay for the parts), which they refused to do, and I told them this is completely unacceptable, did they relent. The next day, corporate called to inform the repair would be performed immediately. They also called the dealer and told them to contact me to arrange the repair. Mazda should be absorbing the cost of replacing the defective parts, and work out Takata's liability afterward. Once the recall notice goes out, which represents virtually conclusive proof in the eyes of a jury that the vehicle is dangerously defective, Mazda will not be able to escape liability. Overall, I am impressed that Mazda did not continue stonewalling for long, once they realized I am a good customer they did not want to p--- off, or might otherwise be a bee in their bonnet. In this respect, they are to be commended, though I wish they had been willing to do the right thing from the get-go. ,The staff, especially Jamie (who is always unfailingly friendly and charming and a real asset to your firm), was warm and welcoming. The recall repair was completed on time, and I was immediately notified my car was available for pick-up.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience!
byon 03/19/2015
Aamir was a great salesperson, and only showed us models and features that were important to us. Warren, in the financing department, was really helpful in getting us the absolute lowest rate possible. The whole process was very smooth, and we were happily surprised to be through the entire process within 3 hours on a Saturday!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 02/01/2015
Was able to get my car in for a tire pressure issue within an hour of calling and they also did my "10,000" mile service - oil change. I was out within 50 minutes - amazing! Thank you!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
very straight forward
byon 01/23/2015
The person I dealt with was very straight forward and didn't try selling me any extra crap that I didn't need
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments