Customer Reviews of Phil Long Honda
Wonderful sales person bad trade in
byon 08/29/2022
Evan is wonderful. Soft spoken not aggressive so the experience with him was great. I didn’t get the best trade in value and think they could have done better by me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience especially given we were from out of state!!
byon 05/30/2022
We stopped in on a whim while on vacation to see if there was a Passport we could look at in person. Not only did they have one they were willing to sell it to us unlike another dealership that we tried stopping at. Very helpful and informative and made the whole experience painless!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Steve Hensley efficient and no pressure sales
byon 04/06/2021
We really appreciated Steve's laid back no pressure sales. With flexibility in scheduling test drive appointment, we were able to drive the cars we were interested in without him tagging along. Our decision was easy and Steve was efficient with the paperwork then delivered the car to our home 50 miles away where we signed the papers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Like butter
byon 12/30/2019
Logan, Russ, and Don were super helpful and went to great lengths to make certain I received the vehicle I wanted at a lease price I could afford. They allowed me to test a HRV for 3 days prior to my making the decision, which helped to cinch the deal for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Accord purchase
byon 05/04/2019
Excellent experience, knowledgeable staff, great product line
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
HRV purchase
byon 12/07/2018
The purchasing experience was generally positive with an enthusiastic and helpful sales person and finance department. However, the traveling sales manager Joe kept aggressively hitting on the sales person which was incredibly uncomfortable, he also made a deal on an accessory for my HRV which requires an aftermarket part. Getting that installed had been a huge head ache having to call the dealership a dozen times only one return call over a two week period. And I'm still waiting. They're incredibly hard to communicate with except in person.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New CRV 2018
byon 08/19/2018
This was a nice and easy experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Our customers are our family. We aim for the highest level of satisfaction and customer service.
Our friendly and knowledgeable staff are eager to make this a fun, easy, and personal experience.
It's not every day you buy a car! It is a very special occasion!
1 Comments