Larry Hopkins Honda

by Mario_P on 11/15/2017

Recently bought a 2017 civic si from Larry Hopkins Honda. Would definitely recommend this dealer to anybody in the market for a Honda vehicle. Was assisted by George and he has been the best salesman I have dealt with in a very long time. He is super laid back and not pushy about making your decision and definitely makes sure you are taken care of.

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by HurtCustomer on 04/09/2017

Nutshell: We leased a car at this facility, and were told that for 3 years, the SUM of all services, filters, oil, cooling and general checkups, which we were obligated to do at a HONDA facility- following the lease-will totalize more than US$ 800 datum based upon statistics. OFFER: If we pay lightly less than US$ 800 (US$ 796) in advance by the moment we lease, we will have every single service for free in this time frame, and even be eligible to more if we request so each time we bring the car, even if the car is not in need to, in addition to the commodity of being done with this matter. An insider later on informed me that given that I could drive max 36,000 miles in 3 years, all services together would not reach US$ 335! YES, I just recall the acid smile of the salesman when we agreed, so exhausted we were at the time we believed [non-permissible content removed]. YES, we were SU-CKERS, not only based upon that, but also in terms of Financial Math (Cash Flow)- NEVER do a deal when you are exhausted. We were SUCKERS.....BUT YOU, YOU, YOU will NOT BE! Do NOT agree to ANY of their offers in the 1st, 2nd and 3rd time it comes, and if they insist, MAN UP and LEAVE if necessary. They do NOT deserve the cash you make by SACRIFICYING your life and your beloved ones lives. CASTIGATE them in ANY negotiation between YOU and them IF any, and smarten up when reading complains in general, especially some of the TOO excellent ones, which normally come SO exaggerated to trick you. Try to “smell” whether they are real ones or manufactured by [non-permissible content removed]. *For their credit, Schwartz (Mechanical area) is a nice man, competent and a great gentleman.VERY PROFESSIONAL And believe me: I DETEST to have to come to the Web and show an X-ray of a bad experience. I wish this would not had happened.

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by sdasgupt on 01/21/2015

[non-permissible content removed] I was talking to this dealership for Honda CRV 2015 EX FWD. I was interacting with Eli Noor. I booked an appointment and visited the dealership. Upon reaching the dealership i didn't see Eli and later i came to know that he took a day off. he never informed me. Then i took another appointment with them and he told me that the color which i m looking is available at Fairfield Honda and he will get the car for me from that dealership. We finalized the pricing also. Upon reaching the dealership, i took the test drive and started discussing with him for the vehicle. I was about to sign the papers Then suddenly he told me that the car is sold to another person. So now if you want to buy the car, i need to pay more than what was promised to me before.. I was shocked. Then the General Manager (Asian Indian Guy) call me and told me that since we both belong to the same country (india), he can reduce the price a bit less than what he is receiving from the other guy.. I was speechless and in shocked state. This dealership lack professionalism, they dont value their won words ans customer's valuable time and is running the dealership like a Asian Fish Market. So you need to bid for the car and whoever placing the highest bid, will get the car. Stay away from this dealership. There are much better and professional dealership in Bay Area.

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by ravigupta1981 on 11/01/2014

Eli Noor is an AWESOME Sales Guy. Very personable, honest and upfront. Sticks to the quote he gives you on the phone and offers you great customer service. I would recommend anyone looking for any Honda to call Eli @ Larry Hopkins for a well priced car, useful advice and great customer service. Keep it going Eli - and keep watching Indian Movies :) !! Also - Larry Hopkins is also a great dealership - I am a repeat customer here and love the experience. If my 3rd car is a Honda, I AM BUYING IT HERE :) !!.

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by kmalat on 10/23/2013

[non-permissible content removed] - Avoid this dealership. So, I went into this dealership wanting a Honda CRV EX-L without GPS. When I got there, the salesman had me test-drive one with the GPS. Now, I hadn't been interested in a back-up camera until he had me back into the parking space when we got back. Fell in love with that feature (especially since it is difficult to see behind you in these cars). The salesman LIED to me, saying that only the GPS models have the back-up camera (the more expensive model, btw). I found out he lied weeks later when I was reading my manual and it said it is a feature that shows on a different screen on the non-GPS ones. The worst, most, crooked part came from the financing manager. We signed a lease contract with a stated price. This contract was fully executed, meaning myself and the financing manager had signed and dated the contract. A few days later, I get a call from the financing guy saying that my financing had been declined and I would need to spend an extra $30/month and asking when I would come in to sign new paperwork. I told him I'd call him back and went home to read my lease agreement. There was nothing in there saying pricing was provisional or that the dealership could cancel the contract if the bank didn't give them the financing they wanted. I called the financing manager the next morning and had this conversation: Me: So, I looked at my lease contract and I couldn't find anywhere that it says the pricing is provisional or subject to change. Him: (condescending voice, btw) Did you read the *back* of the contract? Me: Yes and I didn't find anything in there stating that the pricing was provisional. Him: Well, but it says we have the right to cancel a contract at any time. Me (polite, sweet voice): Really? Can you tell me what clause that is in because I can't find it in here? Him: I'll have to re-read it. I'll call you back. He never called me back. A week later, I got a call from someone else entirely asking for more details (paystubs, etc.) which indicated to me they were hunting down the financing. When the due date for the first payment was coming up, and I still hadn't gotten an invoice, I called the dealership. I had no idea who to pay and I didn't want my first payment to be late. The person on the phone told me they usually pay the first payment if the financing takes a while and then have the customer pay them back. She said she'd check and call me back. Nope, they hadn't made the payment for me. Thankfully, she gave me an 800 number to call and I was able to pay on time. But, I'm pretty sure they didn't make that first payment because they were mad that I wouldn't let them lie to me or cheat me. I signed up for their service contract, too. (person upselling it lied about it, too btw - it's a reimbursement plan, not a come in and get service plan) I will not be taking my car to their service department based on 1) the reviews on yelp and 2) fear of retaliation. TL;DR: Salesman lied and got me into a more expensive car than I wanted; financing manager tried to get me to pay more per month than we had in our already signed, fully-executed contract by lying - I knew better. Stay away from them.

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by MagWheels15 on 02/08/2013

I had a good experience with Hopkins Honda in my search for a new 2013 Honda Accord. I used Edmunds price quote, and received contacts from 3 dealers. And, though Hopkins initial quote was higher than my consumer reports quoted dealership, Hopkins had several of the LX vehicles in the color I wanted. I asked the internet manager for a quote with the color and without options. I was able to make an appointment, test drive the car, and purchase with good service. The car they found for me was from another dealer, so as to not include dealer installed options.

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