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Customer Reviews of AutoNation Toyota Buena Park

4.5
Overall Rating
4.47 out of 5 stars(310)
Recommend: Yes (172) No (24)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great services from Muhammad

by Jabbarr on 04/29/2024

Muhammad was outstanding he went above and beyond I told him I had to go to Tesla to pick up my vehicle then back to Reno this guy got the whole process done within 40 min with no hiccups with a check in my hand !! Can’t get any better then that .anyone that wants to buy or sell a car go to Muhammad he’ll take care of you .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

310 Reviews
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5 out of 5 starssales Rating

Great services from Muhammad

by Jabbarr on 04/29/2024

Muhammad was outstanding he went above and beyond I told him I had to go to Tesla to pick up my vehicle then back to Reno this guy got the whole process done within 40 min with no hiccups with a check in my hand !! Can’t get any better then that .anyone that wants to buy or sell a car go to Muhammad he’ll take care of you .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Experiencie

by Mayra C on 04/23/2024

Had an amazing experience buying my new car - ask for Israel. I told him what I wanted and what I was looking for from the get go and he gave me just that! Israel was very helpful and knowledgeable on the entire process from start to finish. I am glad I bought my brand new car from here to have this wonderful experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awsome

by Barbie Kim on 04/21/2024

I had a great experience with Buena Park Toyota. It was a huge help to me as I don't know much about cars. Thanks again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Andrew at AutoNation Buena Park

by damarisleah on 04/15/2024

I called the dealership and asked about a vehicle and the salesperson Andrew suggested a car that I went in later that day to look at. I loved the car and ended up making the purchase. Andrew made my experience seamless. The dealership was great to work with and I felt well taken care of and it was great doing business with them! I highly recommend AutoNation Buena Park!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Selling my Sienna

by GerardS on 04/07/2024

Great working with Muhammed Shahnawaz on the sale of my Sienna. Highly recommend dealing with him if you want to sell your vehicle. Thanks Muhammed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Compra de un nuevo carro 👌🏼

by AutoNation on 04/05/2024

Este año fue proponerme a tener un carro nuevo y del año . No hay manera de poder explicar la felicidad que siento al aver cumplido unos de mis mi cu os sueños … agradecido con Toyota y sus personales dando servicio … recomendado 100%. Siempre fueron personas amables y respetuosas

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience sell a car to dealer

by Jplynch on 03/31/2024

We sold our car to the dealer and Muhammad was easy to work with and very efficient

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best new vehicle purchase experience ever.

by Anonymous on 03/29/2024

Best new vehicle purchase experience ever. Called the dealership in regards to the vehicle I was interested in purchasing. Our sales person was Michael Ramirez. Michael was very professional. Everything was done in a very timely manner. I highly recommend Michael and this dealership if anyone is need of purchase of a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great place to sell your vehicle

by soldmymodel3 on 03/24/2024

I went through KBB and worked with Muhammed at Autonation Toyota since they are an authorized dealer. The price was fair, I wasn’t looking to haggle. Muhammed made the transaction easy and painless. Would sell my car again here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Excellent sale of used car

by Gdw1983 on 03/23/2024

Excellent service, quick and accurate with online quote for selling used Prius without buying another car. I will be back when I buy a new Toyota as I have had excellent experience for my last 3 Toyotas purchased here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Selling car

by Ericchoi on 03/21/2024

Sold my car, appraisal was quick and fast. The paperwork was done on timely manner

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Great sales team (But)

by Siggyal on 03/14/2024

The car purchasing experience was great and everyone was very friendly. I was confident and felt good during process. Omid and Hugo were both helpful and great. Only issue is once you drive off the lot you are forgotten and impossible to get anyone on the phone. including management. The only department that answers every single time 1st ring is sales department.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

I don't usually write reviews... But Buena Park Toyota!

by alfredyano99 on 03/09/2024

Who would've thought that the car buying process would be something to rave about in a review, right? After going through countless dealerships and talking to many salesmen (which of course everyone dreads), I actually had quite the seamless process at Buena Park Toyota. I landed here just by elimination, and boy did they stand out. Jose was my salesman and Jason took care of the financing portion. Everyone was extremely respectful and felt like they truly cared about my needs with the whole experience. I've already recommended BP Toyota to my friends and family. Great job overall!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome salesman

by Michelle on 03/06/2024

I had James as my salesman. He was very knowledgeable and helpful. Fought to get me a good deal. Also trustworthy instead of feeling like I got ripped off like other dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easy car buying no hassle fast and easy

by Lupe Larios on 02/28/2024

Really appreciated the customer service provided by Bassam. He was amazing he answered all my questions and addressed my concerns, he helped me with my credit application. He was knowledgeable about the cars. I was going for a small affordable car but ended up with the SUV of my dreams at almost the same cost. Hugo from finance gave us a good deal and was able to work with us with our payments. Thank you so much you guys are amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Automation Buena Park Service

by ellwang on 02/23/2024

Really appreciated the customer service provided by Bassam. He was knowledgeable about the cars, and reached out to us when one of the cars we were interested in was selling for a lower price. We ended up purchasing a RAV4 hybrid with some add ons close to MSRP because of the dealer discounts, and had a great experience with customer service and the sales team throughout the day. Took about 2-3 hours from start to finish to purchase the car.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great SUV Buying Experience! Hands Down!!

by MsFranL on 02/22/2024

Kudos to salesman Steven Lam!! He should be your go-to-person when it comes to your vehicle shopping needs. He is knowledgeable, respectful, and patient. Most importantly, he actually listens to what you are searching for and if you aren’t sure about certain things, he offers an array of choices from which to choose. I never felt pressured into anything that I didn’t want. If I needed any further assistance after driving the 2022 Highlander off the lot, he would be available to help. What more can you ask for?!!!!! Go there now!! Okay, call him first. LOL!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Mohammed who assisted me was great very accommodating.

by Al Pintor on 02/10/2024

Great experience having deal with sales person. Everyone I met here are very helpful and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Long drive, great deal

by Deal seeker on 02/04/2024

The local Toyota dealership in the Monterey area was asking $18K over MSRP. AutoNation Toyota had the same vehicle, same package and options, “used” with less than 400 miles on the odometer, for $3K below MSRP. Bonus: the certified used warranty is better than the new car warranty.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Overall smooth process, would recommend more guidance once on site

by CustomerA on 02/03/2024

Muhammed was very prompt in reaching out after I had requested a quote to sell my used vehicle. He also came back with an increased offer, which was nice. My main advice for future interactions would be to provide guidance on what he was doing once he took my license and title. As well as time estimates for how long the paperwork process would take. My wife and I sat for what felt like a considerable amount of time without knowing what was happening before he provided an update, which wasn't helpful to us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Buying a new car

by RAV4 hybrid on 02/02/2024

Buena Park AutoNation Toyota bought my car and sold me a new car. They offered me the best deal on both my car and the purchase after calling and visiting many dealerships. They get 5 stars because it’s a nice facility, knowledgeable and effortful staff but most importantly they kept their word and treated me like a person instead of a dollar sign.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi