Customer Reviews of Weir Canyon Honda
Go elsewhere.
byon 04/02/2021
Not a very good experience at all. I couldn’t wait to finally get my car back hoping that I never have to bring it back in again. Purchased my vehicle and was told everything was in top shape and that mechanics check everything before selling only to find that my A/C compressor didn’t work at all as well as my voice command because “the Bluetooth microphone went bad”. If all these are checked before selling, then doesn’t make sense how those issues happened after having the vehicle only one day. Ended up having to pay to get these issues fixed which was originally close to $700 until to manager said he’d cut the price in half, which was a nice gesture I guess, but in my mind should’ve been zero cost for me considering they sold me the vehicle with these issues. Spoke with the service tech and wanted to make sure if I brought it in early the next day it would be taken care of same day and was assured that it would be. I drop my car off at 8:15 AM and received a call around 1:15 PM saying they haven’t even started it and that it would be done next day. Next day comes around and call in to get status and the receptionist said it was completed and ready for pick up. Went down to pick it up and was told the parts weren’t even in yet and that it was now going to take another day. Finally got my car back on the third day and couldn’t have been happier that I was done with this place.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Dont buy here
byon 05/31/2019
I bought a van Memorial day weekend. Late night purchase, all was good and we left with the van. My husband went down a week later, we dont live around the area so we made a special trip, to pick up the extra key and they said the terms changed. Long story short, payment went up over 2 hundred dollars and finance tripled. We can't afford that and I sold my other car. I called the manager, Mike, and he said we needed to drive the car back and sign paperwork. I told him I live far and work almost everyday, I dont have time to take it again. He said I had to and I told him to pick it up. He said they didnt make a mistake, it happens every day. DO NOT BUT FROM HERE, THEY WILL JUST SEND YOU HOME WITH A CAR AND REQUEST IT BACK IN 10 DAY IF IT WASNT APPROVED! He acted like it was my fault and didnt even apologize. I've bought several cars in my life and never had this happen. I will never buy here and tell as many people that I can not to also.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great service
byon 09/03/2018
Jesus did a great job. Our cars scheduled maintenance was ready before We hnew it. He made it easy and we were on our way in an hour. He was also very knowledgeable about our vehicle and answered all of our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Issa was amazing!
byon 08/02/2018
Issa was very nice, and made the process quick and simple. Well done!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2018 Honda CRV
byon 07/31/2018
John the Greek was amazing, professional and friendly. He worked hard to make my deal happen and his follow up is excellent. Lawrence in Financing was great also. Both very nice gentlemen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A1 Service Maintenance
byon 07/31/2018
Today I experienced excellent service from the moment I exited my car to completion of my A1 service maintenance. Larry the service writer exibited professional courteous customer service skills and kept me updated via text, email, and personally . As a customer I also appreciated available Mac computers, free coffee & tea and plenary to keep me occupied during my wait. Thank you Larry and Weir Canyon Honda for spectacular service .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 07/31/2018
I had a quick and easy experience with Hooman helping me to find the right car for me and helping me get the best deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer Service Review
byon 07/24/2018
Joana is excellent. She was very curtious and helpful. She helped me with everything I needed. Brian on the other was very short with me and rude when I came in last week for help with my daughters car. In short, go to Joana if you need help. She will take good care of you. I would not go to Brian again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing experience
byon 07/23/2018
Overall experience was amazing. We were going to visit Toyota dealership however, we visited Honda weir canyon dealer first since it was closer. I have to say I made a right call. It was the first time for me to get a new car. Im so glad that our consultant is Mr. Boggs, I wouldnt get this deal without him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil Change + Tire Rotation
byon 07/21/2018
Honestly this was my first time here but Joanna helped out and was a really good person and walked me through plus she threw in a free car wash which was cool overall super great 1st experience, definitely will be coming back in 3k miles, so worth it!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Great service
byon 07/19/2018
Brought my accord in for a brake pad retainer replacement. Joanna at weir initially told me they were out of loaners.. but did her best and found me one late in day. Car was ready next day and had a great talk with Jim over at service. Great folks highly reccomend
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Vehicle Service
byon 07/18/2018
Went for service to update PCM, thier Staffs very friendly, Text communication/status notification is very usefull, and shuttle service ride enjoyable from/to dealer. Hope the update PCM software solve my car issue.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Painless car buying experience
byon 07/17/2018
This was by far the best car buying experience we have ever been through. Our sales person, Danni was very knowledgeable about the car. Easy, no haggle Internet pricing. Just an overall great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Buying Experience
byon 07/16/2018
I had such a great experience buying my new Honda Clarity at Weir Canyon. They have a great selection and it was completely no pressure. Danny T. Was fantastic to work with and answered all of my questions. They were upfront about the cost and we settled on a great deal! The whole team is just awesome! Go now and buy your next Honda with Weir Canyon!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 07/11/2018
I went to different dealerships and didnt get a good feeling but when I met Issa Ahad I knew I was going to buy my car from him! He is very professional nice and honest person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car lease
byon 07/08/2018
Weir canyon honda is an outstanding dealership. They make the process of turning in a leased honda and leasing a new honda very pleasant and efficient. They work with you to get a good deal. Our sales person, John (The Greek) was great. He makes sure you are happy and satisfied when you drive off in your new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The best dealership and sales gentleman yet!
byon 07/07/2018
I had an outstanding car purchasing experience with Hooman Keyvan at Weir Canyon Acura. I have been to many dealerships over the years, and now I can happily say that this dealership and especially Hooman are the best of all! From the beginning to the end he was very courteous, friendly, and professional. He explained everything clearly and thoroughly. He gave me the best price and interest rate. I will definitely refer Hooman and Weir Canyon Acura to all our family, friends, coworkers, and acquaintances. And I highly recommend you see him when you need to purchase an Acura.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Honda Service Experience
byon 07/07/2018
I have been to many dealers with my different vehicles and have had good and bad experiences. My service advisor Brian was very friendly and professional through out my entire service experience. I came in for an oil change and to get a noise inspected. A little over an hour and I got both a text and email with my multi point inspection. I needed front and rear brakes, the noise turned out to be a wheel bearing and everything else checked out fine. Brian reviewed this information with me and gave me an explanation of cost. I approved the repairs. He also applied coupons for the brakes to save me money without me even asking. They finnished my repairs within a timely mannor, I was very satisfied with my experience and would recommend Brian to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
S2000
byon 07/04/2018
The agents at this dealer are friendly and healpful. When I went it looked like they were understaffed due to the holiday. Regardless everyone was in a good mood, and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Experience trading in for a new car
byon 07/04/2018
Dealing with Matt was a stress-free, positive experience. He represents the best qualities one associated with Weir Canyon Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jim Marsh @ Weir Canyon Honda
byon 06/28/2018
I am 100% pleased with the service I get at Weir Canyon Honda and I always ask for Jim Marsh. He is a great guy and always gives me great service. I highly recommend him. Thanks very much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Weir Canyon Honda – New Honda and Pre-Owned Car Dealer in Orange County.