Customer Reviews of Hardin Buick GMC
Sean rules
byon 01/21/2023
Thanks for the help
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service department
byon 11/30/2015
Hardin Identified and fixed a problem in 3 hrs that Selman Chevrolet couldn't even find in 3 trips to the dealer across 30 days
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 10/09/2015
The staff (especially Walt and Richard) went out of their way to help me resolve my issues. They treated me like a valued customer, kept me appraised of the status of my vehicle, and gave me a very fair price to get everything resolved. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Experience at HARDIN Service Center in Anaheim
byon 09/09/2015
I took my newly purchased vehicle to service some internal service messages that my car indicator suggested that needed repairing. It turned out that new software was needed for my car and nothing was broken. The shuttle service was very accomodating and conveient in taking me to work and picking me up and back to the dealer. The only thing was that when i got off the shuttle, i fell tripping over the curb. I didn't realize there was a curb because it wasn't marked a bright yellow or some eye catching color, the curb blended with the ground making it hard to see the step. i didn't get hurt or anything but then i'm not old either and someone much older could have been hurt badly. Overall, everyone at service was very pleasant. I was just annoyed that i had to take my car for service just after purchasing it 3 weeks ago.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 07/25/2015
Went for an oil change got there at 7am got out at 9am, wait is to long. Would be nice to have the technicians start at 7 instead of 8
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service!
byon 07/07/2015
Jesse, our service advisor was very helpful! He went out of his way to explain repairs needed. Vehicle was ready within a timely matter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hardin BuickGMC
byon 06/02/2015
Fixed the problem and got it right the first time. Completed inspection of my Sierra and gave me a comprehensive report.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hardin service
byon 04/12/2015
I went in without an appointment for factory covered maintenance, and they did the work in a short time while I waited.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Positive Experience
byon 03/06/2015
They have been very thorough & efficient each time I have been in to have my car serviced. Excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
terrain
byon 02/04/2015
Sean was so helpful in getting the issue with my Terrain resolved and give me a loaner car. I have my car back and am vary happy with the service I received I'm so glad I bought it there and I would again :) Charlie
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
car service 1/202014
byon 01/21/2015
every thing was taken care except they did not wash the car .they have always done this in the past
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Controller
byon 01/19/2015
Very knowledgeable staff. Kept me informed on the status of my car, I didn't have to keep calling. On this last visit, Jesse in service, was great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent dealership
byon 12/19/2014
Excellent service, Pleasant, helpful service advisor , 1st class dealership, long term customer, fair pricing, Well designed waiting areas, feel well enforced
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I am a Hardin Girl!
byon 12/19/2014
I have bought every vehicle from Hardin Buick GMC and I don't see a reason to change that. The service is great with a friendly atmosphere! I tell everyone I know to use the Hardin Group for their vehicle needs!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2013 Chevy Cruze Recall
byon 11/21/2014
everything was great, except that my service advisor forgot to let the shuttle know I was waiting and I waited for about an hour. I had to go back and ask about my ride.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Appreciation for Dedication
byon 11/21/2014
Customer Service oriented - clean, friendly staff, comfortable environment. Makes ya feel good kind of place. I drive my Buick with pride.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2012 GMC Acadia repair
byon 11/02/2014
Shaun went the extra mile to solve and repair my mechanical issue and providing a fantastic loaner car free of charge.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service as Promised
byon 11/02/2014
They did everything that was promised and had the car ready the same day instead of having to leave it overnight.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hardin Buick Service
byon 11/01/2014
Our service was performed in a timely manner. We scheduled online and when we arrived we were told the service would be done right away. We thought we would need to leave the car but we waited. Very convenient and a well done to Rick and the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Go Hardin GMC!
byon 10/24/2014
Sean and the service team were wonderful and took care of me very well - a very pleasant visit once again! Stay Professional Grade baby!!! :) Oshea
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy customer
byon 10/13/2014
Sean Eddleman did the best Ryan Seacrest impersonation ever! He kept me entertained the entire time I was waiting for my Tahoe to be serviced. I will definitely keep coming back to have my car serviced at Hardin GMC Buick!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Come visit the Hardin Buick GMC showroom to see the hottest new Buick, GMC vehicles on the market. Irvine Buick, GMC customers, check out our online inventory to see why we are one of the best dealers around! We are also your source for pre-owned Buick, GMC vehicles. Stop by today to see our fine selection! We are also pleased to offer you a variety of financing options as well as parts and service – our Buick, GMC dealership strives to make buying and maintaining your new or used vehicle as easy as possible. Orange County Buick, GMC drivers, please give us a call or send us an email with any questions, comments or concerns! We would love to hear from you! We proudly serve Anaheim, Orange County, Costa Mesa, Cerritos, Tustin, and Irvine Buick, GMC customers. If you are in the greater Southern California area, let us help you with your new and used car needs!
1 Comments