Hardin Buick GMC
Back to Service Reviews
Dealership Service Review
service Rating
Oil change
Written byon 07/25/2015
updated 08/03/2015
Went for an oil change got there at 7am got out at 9am, wait is to long. Would be nice to have the technicians start at 7 instead of 8
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
hardinbuickgmc on 08/05/2015
Dealer Response
I am discouraged for the dissatisfaction you experienced with our service department. It is unfortunate to hear that our team was running behind schedule with the automotive work performed on your vehicle. Reviews like this help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We hope to gain the opportunity to sincerely make it up to you. Please feel free to reach out to me personally.
Sincerely, Walt Cadman Service Manager wcadman@hardin.com
Report