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Van Chevrolet Buick GMC

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Customer Reviews of Van Chevrolet Buick GMC

3.7
Overall Rating
3.71 out of 5 stars(204)
Recommend: Yes (5) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

They definitely help you

by Chase F on 03/07/2024

It was my first car and they were very nice and understanding of my situation and lack of experience Josh and Cameron we phenomenal at helping me find something that i was looking for and in my budget

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
204 Reviews
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5 out of 5 starssales Rating

Paul Fried is the MAN

by jeremyo on 09/01/2019

Paul Fried is the MAN when it comes to new car sales at Van Chevrolet. He is polite, understanding, and not pushy. Paul walked us through the car buying experience without wasting any of our time, but answered all of our questions. I would highly recommend Paul to anyone in the market for a new Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

xxxx

by dave on 08/15/2019

you have midway beat all to pieces.my truck was exceptionally clean looked brand new...thank you..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great

by Az on 08/13/2019

Adam was fantastic. I really felt like he was working for me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First visit to Van service

by Vscott on 07/31/2019

Prompt, professional and friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Service Manager

by Adam on 07/22/2019

Adam is a terrific service manager. He is always on top of what needs to be done on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Happy happy happy

by Jhett on 07/08/2019

The service department was quick and handled the slow leak in my rear driver side tire on my lease.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Complete Waste of Time

by GHCox on 07/06/2019

Because I live in Tucson some 120 miles away, before driving up to Scottsdale, I contacted Van Chevrolet through the internet in a failed attempt to purchase a new 2019 Chevrolet Camaro Van Chevrolet had on their lot. Adrian, the “Assistant Sales Manager” was less than responsive and not at all eager to work with me to make a cash sale happen, despite the fact the cash offer I made was $311.00 MORE than the Dealership’s advertised internet price after the available discounts (I have the emails and screen shots of their website to substantiate my statements). Apparently, unless they can up-sell a buyer GMC financing, a maintenance contract, and all of the other money-making add-ons, the Van sales staff is not interested in selling a car. I would not waste my time nor any fuel expense traveling to visit this Dealership. There are simply too many other new car dealerships out there that really do want to sell a vehicle. These guys are simply a waste of time.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

Great Service

by service on 07/06/2019

Service advisor was great. Service was done on time on budget and she kept me informed along the way. Way to go!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Rating

by RudyYukon.09 on 06/27/2019

The service is amazing and the employees are dependable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Corvette Service

by 2013-427 on 06/26/2019

Great service experience with my 2013 Corvette. Done on time, reasonable price, and car was returned clean.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Thorough

by BG on 06/18/2019

The service rep is nice and they completed the work sooner than expected. They did try to up-sell and being a woman, that’s very frustrating when dealing with car dealerships. I needed the air conditioning fixed and they added two more services to their quote. I paid for it but I won’t do that next time. Overall a good experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Corvette service

by PhoenixC7 on 06/10/2019

I have always had confidence in Van Chevrolet's service department. I've taken my Corvette to them for the past 4 years and will continue to do so. Courteous, professional work done well, on time, and consistent with estimated costs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Internet Purchase

by Don on 06/08/2019

Our purchase was easy and quick. Paul Fried was responsive and very helpful, throughout the entire process, keeping us informed of each step on a daily basis.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

ReApply Paint Protection - 2nd year.

by -mike- on 06/02/2019

Quick and easy appointment and service. Just as advertised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Place to purchase a vehicle

by Sewald on 05/30/2019

Ralph rocks, wouldn’t have purchased without him! His attentiveness to his customers needs, knowledge of the product and easy going personality made it all worth it!! Keep being awesome Ralph!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service

by Roland on 05/28/2019

Friendly service people, did not try to ‘up sell’ me on services I did not want or need. Very relaxing experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service

by Diane on 05/16/2019

Every time I need to bring in my car for service, I select David R for my service adviser. He is friendly and keeps me informed on how long the service will take.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Outstanding C/S

by Bard on 05/11/2019

Same day appointment, in and out with oil change and tires rotation and done within the time frame Cory told me it would be done....actually earlier. Always a good experience at Van Chevy/GMC.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Cody on 05/08/2019

When I went to Van Chevrolet in Scottsdale, I was very satisfied with the hospitality that they provided and they’re affordable prices. Honestly made my car purchase smooth, affordable, and carefree. Little to no hassle at all, and I wasn’t even planning on purchasing a vehicle that day

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

No appointment

by Lynn on 05/01/2019

I took a chance and dropped in at Van Chevrolet for an overdue oil change. My car was taken in right away. Service completed quickly and I was on my way. Nice facility, goodies (coffee and doughnuts), and efficient handling of the whole process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Warranty Service

by YukonXL on 04/13/2019

I’ve used Vans service for many years. Recently purchased a new Yukon XL, and continue to have it serviced at Vans. Service continues to be exceptional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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