Jones Ford Casa Grande

Today 8:00 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of Jones Ford Casa Grande

5.0
Overall Rating
(100)
Recommend: Yes (99) No (1)
Write a review: Sales | Service
sales Rating

2018 Ford Lariat

byConnieon 09/20/2018

No pressure and knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
119 Reviews
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sales Rating

2018 Ford Lariat

byConnieon 09/20/2018

No pressure and knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Owner

byCarloson 09/19/2018

I have been a Ford customer at Jones since they moved into casa grande. I have dealt with a few service advisors but Eric is the without a doubt the best. He understands our needs and gets us going. The new service manager has also made a difference in meeting our needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Maintenance service appointment

byJoyceon 09/15/2018

My car specialist Brandon is the best always recommends what needs to be done to keep my car running the best. Occasional random activation of hazard lights origins of problem still not found

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

F350 super duty

byFrankon 09/07/2018

Brandon was very professional and kept me informed about my service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great and Honest work!

byFrankon 09/05/2018

Very Professional and Great Workmanship!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

byDaleon 09/02/2018

No surprises. Excellent communications with the service manager (Brandon Wallace), and courteous folks when settling up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good people. Fair deal.

byDonaldon 09/01/2018

No B.S. No pressure. Good people to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

The best dealership I've ever been too

byScotton 08/29/2018

They worked harder than any place I've evr been to get me a great deal! My salesman Travis took it to what I consider the next level in customer service. That man deserves a promotion and a raise.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

07 Expedition

byJaimeon 08/26/2018

Brandon the service advisor and the technician were great, very open and honest. They took the time to explain in detail what was going on with my vehicle. My 07 Expedition is running better than ever and cost less than expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nancy Mason

byNancyon 08/25/2018

No hard pressure. Felt comfortable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ford Escape

byFerdinandon 08/23/2018

The sales guy was awesome and was with us the whole way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

body shop

byVictoron 08/22/2018

Richard made sure every thing was done my front end alignment was done car was wash

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

body shop

byVictoron 08/22/2018

Richard made sure every thing was done my front end alignment was done car was wash

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Basic oil change

byJessicaon 08/19/2018

The waiting room it's clean and have a drink dispenser machine

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy camper

byVitoon 08/18/2018

since I was laid up with an injury, they picked up vehicle at my home and returned it. All work completed to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Dealership in AZ

byJohn___Con 08/13/2018

Honest!!! Thats hard to find in a dealership. I have checked out several other Ford dealers and none come close to Jones Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

good day

byNAHessiion 06/12/2018

Was not pressured. I was approached after a few minutes. Rick introduced himself asked a few questions, gave me the general layout and allowed me to look at my own pace. When I returned, he greeted me by name. Kept in contact by email and answered questions on email.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfied Customer

bySabrina_Valon 06/08/2018

I was very pleased with the overall service that I received while purchasing my new vehicle . Nicholas Maska was so understanding and took the time to show me several different vehicles , answered my questions and always asked me what I thought about each vehicle and listened to my concerns . I felt like I wasn't just a sale to him and that he genuinely wanted to help me get the perfect vehicle for me and my family . Nicholas was patient and made me feel like my familes safety and comfort were his main goal. I would highly recommend everyone who is in need of a new vehicle to go see Nicholas and the Jones Ford Casa Grande Team . Nicholas I Love my new vehicle and thank you for your outstanding service .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service at Jone's Ford

byJamesHMon 06/08/2018

As usual, the service department was able to assist me quickly and efficiently. Kudos to Eric Patosh for his expert knowledge and professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

This is the fourth Taurus

byskohnkeon 06/07/2018

Everyone who I had contact with, acted in the most professional manner. I have never had a more pleasant transaction than this one. This is the third Ford that I have purchased from Jones.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience

byrawdog567on 06/06/2018

Sales rep shot me straight. Nick Immediately came out to help me. Barry in finance did an excellent job as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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