Earnhardt Hyundai
Customer Reviews of Earnhardt Hyundai
Dishonest service. Does not honor warranty. Gross negligence.
byon 08/29/2023
5/3/2023 Paid $664.53. My vehicle has no AC when I arrived. The Hyundai Avondale dealership failed to properly inspect my vehicle before and after completing the repairs. 5/4 Joshua advised AC is resolved and states codes they have for oil control valves are an electrical issue. 5/5 JW states per Hyundai DTF either PCM or harness. 5/9 PCM installed pending codes of camshaft/crankshaft correlation. 5/10 asked for what dollar amount I will sell my car. 5/10 JW accidentally sent me a W2 request for a previous employee 5/11 accidentally received payplan from RP from JW 5/12 JW reports valve cover was removed to confirm operation of CVVT's. 5/15 JW states they think they made progress. 5/16 Kurt introduces himself states remaining not related costs $1900 or offers $3483 for my vehicle. As of May 18 this dealership has refused to honor the repair contract. Hyundai warranty states 1 year or 12,000 miles for genuine Hyundai parts. My knock sensor was replaced by this dealership and I have a present knock sensor code along with other codes that were scanned at autozone after picking up my vehicle the same day. Photo of my dashboard with check engine light was taken at the gas station. My vehicle was unlocked and left open when I arrived to pick up my vehicle. have a video. This dealership did not disclose any issues with my mileage from the start.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Customer
byon 11/04/2018
The patience and customer service we received by Curtis.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Staff are very knowledgeable. Great customer service. well prepared
byon 11/03/2018
1, The salesman Jeremy was very, very knowledgeable on the car and all around with the process. 2. salesman was very thorough with explaining all features of the car, the steps we went through with the paperwork, and explained what he was doing with each step. 3. everyone was very punctual and prepared as we flew in from another state. 4. All of the staff were very customer service friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great
byon 11/02/2018
It was a very quick process... didn't have to stay there for hours for it to be completed
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 11/02/2018
Salesman Max was friendly and personable. Finance team went above and beyond to help me get financed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Santa Fe
byon 10/30/2018
Love the non-pushy salesmen!
Hyundai Tucson lease
byon 10/30/2018
Sales person was very good at explaining everything about the vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Dealership
byon 10/26/2018
#3 Hyundai purchased from this location, Larry Mello is great to work with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Survey
byon 10/25/2018
I liked the sales associate that helped us. She wasn't pushy or rude. She listen to our wants and didn't just try to push anything on us. She asked if we would be interested in the car that had some miles on it already.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jess Ong
byon 10/20/2018
Your salesperson, Curtis Morgan Jr., has been very helpful, knowledgeable and respectful to customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First car sale
byon 10/20/2018
I worked with James on getting my first brand new car. He didnt up sell me, he simply showed me the car i asked about, test drove it and showed me the features. Great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy
byon 10/19/2018
Our salesman, Dean Sinibaldi, was extremely knowledgeable
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My Earnhardt Hyundai Experience
byon 10/16/2018
What I liked the most about my experience was the professional attitude, friendly demeanor, honesty and patience of your sales people Jeremy Clark and Shayne Walker. Both were very helpful, informative and they made my buying experience pleasant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Greatest salesman ever in Larry Mello
byon 10/13/2018
Larry was extremely helpful and my car buying purchase a very positive experience. He listened and paid attention to what was important to me. I would definitely recommend him to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you
byon 10/02/2018
Very attentive to my families needs. Not trying to oversell. If he would have started talking about add ons or show us cars we didn't like with a higher cost, we would have walked.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I found my dream vehicle
byon 09/28/2018
I was very specific in what I wanted and Jeremy found the vehicle I wanted. A beautiful 2018 Blue Storm Santa Fe fully loaded! I love my new “smart” vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I really recommend this guys
byon 09/27/2018
Definitely you guys treat people as they deserve.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service
byon 09/27/2018
While patiently waiting to get my brand new car, Dean took great care of me. Asked if I wanted a bottle of water or some food and showed me where I can find them. I was treated with courtesy the entire time I was there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
my First time buying a car , it was absolutely one of the best experiences
byon 09/22/2018
I loved how helpful everyone was and how happy I was towards the end of my visit. I'm definitely gonna tell my friends to come here because of how great the service is .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
EARNHARDT HYUNDAI IS #1
byon 09/21/2018
I worked with Eddie Nunez for sales and Chester Spychala for finance and both were amazing to work with. Also, the GM Adam Breen helped work my deal to ensure that I was taken care of. I really appreciate all they did!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Vehicle Service and New Car Purchase
byon 09/21/2018
Service experience was excellent. Service advisor, Michael Salvo is knowledgeable, courteous and professional with all requests and questions. Appreciate the attention to detail regarding the washing and vacuuming of vehicle. With regard to sales experience, it was excellent. Salespeople even were all at showroom door to wish my granddaughter Happy Birthday when she walked into the showroom to sign paperwork after being surprised with her new car. Salesperson Jeremy Clark handled the sales process and surprise superbly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments