Staff are very knowledgeable. Great customer service. well prepared
1, The salesman Jeremy was very, very knowledgeable on the car and all around with the process.
2. salesman was very thorough with explaining all features of the car, the steps we went through with the paperwork, and explained what he was doing with each step.
3. everyone was very punctual and prepared as we flew in from another state.
4. All of the staff were very customer service friendly
I liked the sales associate that helped us. She wasn't pushy or rude. She listen to our wants and didn't just try to push anything on us. She asked if we would be interested in the car that had some miles on it already.
What I liked the most about my experience was the professional attitude, friendly demeanor, honesty and patience of your sales people Jeremy Clark and Shayne Walker. Both were very helpful, informative and they made my buying experience pleasant.
While patiently waiting to get my brand new car, Dean took great care of me. Asked if I wanted a bottle of water or some food and showed me where I can find them. I was treated with courtesy the entire time I was there.
I worked with Eddie Nunez for sales and Chester Spychala for finance and both were amazing to work with. Also, the GM Adam Breen helped work my deal to ensure that I was taken care of. I really appreciate all they did!!
Service experience was excellent. Service advisor, Michael Salvo is knowledgeable, courteous and professional with all requests and questions. Appreciate the attention to detail regarding the washing and vacuuming of vehicle.
With regard to sales experience, it was excellent. Salespeople even were all at showroom door to wish my granddaughter Happy Birthday when she walked into the showroom to sign paperwork after being surprised with her new car. Salesperson Jeremy Clark handled the sales process and surprise superbly.