BMW of Montgomery
Customer Reviews of BMW of Montgomery
BMW of Montgomery Alabama
byon 12/31/2023
Exceptional experience dealing with the folks at BMW of Montgomery. Brett Echols and Jordan did a terrific job ensuring the lease on my 2024 BMW iX went smoothly. Got a good deal too! Always a great selection of high performance used cars, thanks to Brett. Check out their webpage.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Life Coach
byon 09/30/2017
Absolutely everyone was extremely courteous and professional, from the salesman: Kentayvious, the service managers, the finace man: Mick. From start to finish, I can truly say that for the first time, shopping for and purchasing a vehicle was the most pleasurable experience to date. No pushy slaes people, kind, considerate, knowledgeable, patient and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ms. Marbury
byon 09/22/2017
This dealership was one of the most professional dealership that I have ever visited. The show room is very clean and the service that I received was prompt and efficient. The salesmen/ service department team was impeccable!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bmw 328i service
byon 09/21/2017
Bmw of Montgomery, AL has always handled every situation with my car with courtesy and promptness.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BMW of Montgomery Service
byon 08/14/2017
Great people - very professional. Bryan is an outstanding service advisor - thoroughly explained everything that was done on my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amanda Wilson
byon 07/28/2017
We had the best experience @ BMW of Montgomery. There was no pressure from anyone. Christian Morgan found exactly what I wanted the next day! He was very helpful & knowledgeable. He answered all my questions in a timely manner. I highly recommend BMW of Montgomery, as well as Christian Morgan, to anyone intending to purchase a BMW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sylvester Jones
byon 07/27/2017
Awesome service, extremely friendly.... Purchased two tires, seemed a bit high ... However, overall service was absolutely wonderful...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent in every way
byon 07/24/2016
I have only owned my BMW for about a month. I did not purchase my car from this dealership so I went in without an appointment to meet the service manager, Jason Salter. Jason was very friendly, knowledgeable, and answered all my questions. He gave my car a once over and also checked service history off the key fob. The car was due for full service within a couple weeks and made an appointment for my return then. When I came back for the service, I was met by Bryan Brasington who checked my car in. Bryan offered me a ride to my work since I was not waiting but I had other arrangements. When I returned later to pick up the car, Bryan was busy with another customer but another service guy jumped up to help me check out. The entire process is very nice and the BMW service department looks exactly like it does in the commercial. No one likes to going in for service or repairs but at this location at least, your not going to be uncomfortable or inconvenienced. The BMW service is one reason that I own a BMW. Thank you Jason Salter and crew for job well done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great experience.
byon 07/18/2016
Came in to ask questions about purchasing a warranty for a BMW from another lot. Service team answered all my questions and the sales team found a car 2 model years newer, 30,000 less miles and a full Certified warranty for the same price as the other dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 07/16/2016
I was definitely pleased with the way they treated me and went over and beyond to get me my dream car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great service and friendly atmosphere
byon 07/15/2016
Job well done! I wouldn't take my car anywhere else. Convenient, reliable, and wonderful team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Warranty work
byon 07/14/2016
Warranty work was done in a timely manner, and staff was very polite and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 07/11/2016
I have a 2016 435i Gran Coupe and a 2006 330i and when getting my older 3 series serviced they always treat me with the same respect as they do my new 435. Very professional, always friendly staff, this is the reason I purchased a second BMW from them. B. Taylor~ Montgomery, AL
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service at BMW of Montgomery
byon 07/07/2016
BMW of Montgomery always offers great service and they did not disappoint me on this service visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 07/06/2016
Great experience - the staff was friendly and professional - the dealership was clean and well maintained.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tires Leaking
byon 06/27/2016
The service performed by Brian and Jason was great, we appreciate what they done for our new BMW.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Replace set of tires
byon 05/25/2016
My service manager, John Gentry, is one of the best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great salesman
byon 05/23/2016
I've only met the salesman in person on the day I went to pick up my car. Daniel was very professional and knowledgeable in knowing what exactly the type vehicle I was looking for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Unexpected
byon 05/19/2016
After reading the BMW forums I was under the impression that certain services were covered under vehicle warranty , the representative educated me on the differences of a maintenance and a vehicle warranty. The job was done within the timeframe given. I am pleased with the work performed . Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 05/16/2016
great service, good dealership experience, would strongly recommend
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/13/2016
Donald is a joy to work with. Very professional. On the road in less than 2 hours! Love my X3!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Replaced broken parts with no hassle and covered under extended warranty
byon 05/12/2016
I would recommend service department to everyone. Fast, accurate, and friendly service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments