Customer Reviews of Sunny King Ford
Dedicated staff - Good selection
byon 07/08/2022
Highly recommend Sunny King Ford. They have a good selection of new and used cars, despite the inventory shortage. And while the car market is insane right now, the staff at Ford will work hard to help you get into a great vehicle. Definitely worth your time to check them out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Awesome buying experience
byon 06/21/2022
From the time we entered the lot, we were made to feel important. Our salesperson Sharon did an outstanding job answering all of our questions and helping us choose exactly what we were looking for. The final purchase process we quick and painless. We bought a great truck for a great value. Couldn’t be happier with Sunny King Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Highly Recommend!
byon 06/02/2022
Great experience at Sunny King Ford! My family has purchased multiple vehicles from them over the years. My parents and I are very satisfied with our experience every time we shop there. I refer all of my friends and family to Sunny King Ford! They make it easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Will Not Go Back!
byon 09/21/2021
I have bought 3 vehicles from Sunny King Ford. I had a great experience with the first 2 purchases, but the most recent purchase was awful for many reasons, and I will never buy another vehicle from them again. I took my mom for an oil change at the Quick Lane attached to Sunng King Ford. I had plans to go car shopping a couple of weekends later, but I saw a vehicle on the lot I wanted to look at. Within less than a minute of peeking in the window, a salesman approached me. I explained I was just looking at it and that I wasn't prepared to buy a car that day, but he insisted on getting keys and letting me test drive several vehicles though I was only interested in the one. I said no to test driving the others, which I don't think he was very happy about. I went in pre-approved for a high amount with a low interest rate and knew I wanted to use the lender I was already approved through. I had a fairly large down payment and a trade-in that was worth what I owed on it (I looked up Kelly Blue Book value well in advance). I specifically said multiple times that I did not give them permission to run my credit through other lenders because I wanted to use MY lender. They ended up running my credit through eight (8) different lenders anyway and tanked my credit score over 50 points in one day. To top it all off, my lender ended up offering the best interest rate regardless. They also tried to intentionally short me on my trade-in (they offered $3.5k less than what it was worth) and refused to come off of the price of their vehicle though it was overpriced by at least $5k. I told them the price range I wanted my payments in, and they kept coming back to me with options way out of my payment price range like they were trying to get me to cave. After sitting there for 8 hours arguing/fighting with them, I got up to leave. I was tired of it and had a lot to do before I left to go out of town the following day. Of course as soon as I stood up and said I was leaving, they suddenly decided they could pay off my trade-in and got the monthly payment right inside my monthly payment price range. There were some very shady things that happened during this car buying process. I ended up with the vehicle I wanted, but I will never go back and do business with them again. They have lost a long-time customer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Thankful
byon 05/10/2021
Like the curiosity of the employees
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great place to get a truck
byon 05/05/2021
Sales rep Melvin did a great job. Gave me a great overall view of what I was getting in this truck. No pressure sales.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great customer service!
byon 01/27/2021
I’ve bought several vehicles over the years from a lot of different dealers over the years and this by far was the best and fastest experience I’ve ever had!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
F150
byon 09/12/2020
First off I'm partial to Ford products especially the F150 and Sunny King has a good selection of them. When searching for my third F150 I returned to Sunny King to find it. I dealt with Jamie Turley Chastain—Sales Consulant and Angela Davidson—Finance Manger. Both very knowledgeable in their position and a joy to work with. Jamie knows Ford products and Sunny King inventory. Angela explained every step of the process, neither one of them made me feel as just a walking checkbook.You can not do better than Ford, F150, Sunny King, Jamie Turley Chastain and Angela Davidson.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
AWESOME
byon 04/26/2018
I want to thank Clay Rivenbark and Shaun Vaughn and the rest of the employees. They went above and beyond to make sure we were happy with our car. It really was a great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Never Buy From Sunny King Ford
byon 12/21/2012
I purchased a 2001 Mitsubishi Galant from Sunny King Ford,the car had not been serviced,I told them the Check Engine Light was on and they didn't offer to check it,instead they made up reasons to why it could be on,such as sensors.The car started shuddering between 45-50 found out the torque converter was going out.That problem was fixed cheaply.We started hearing grinding noises going over bumps and holes,took car to shop,there was a hole in the radiator hose,replaced both hoses,and all three motor mounts were gone.The shop said the motor mounts would be $600.00.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Disappointed
byon 09/21/2012
My salesman was great. I had several issues with the Focus which they seriously tried to reconcile. The noisy transmission was a real problem to me, but was told it would get better. The transmission is one of the reasons it gets good mileage, so they say. 4000 miles and 4 months and it is worse. Car is OK, but I was not happy so wanted to trade up. They offered me almost 1/2 what I paid! They let me down big time and I am GREATLY displeased that I have to keep this car. I really had the impression they would do right, but how wrong I was.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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