Harris Ford Lincoln

Today 08:00 AM - 09:00 PM
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Sunday
09:00 AM - 08:00 PM
Monday
08:00 AM - 09:00 PM
Tuesday
08:00 AM - 09:00 PM
Wednesday
08:00 AM - 09:00 PM
Thursday
08:00 AM - 09:00 PM
Friday
08:00 AM - 09:00 PM
Saturday
8:00 AM - 9:00 PM

Customer Reviews of Harris Ford Lincoln

4.4
Overall Rating
(20)
Recommend: Yes (17) No (3)
Write a review: Sales | Service
sales Rating

My best car-buying experience so far!

byjdcampbell84on 05/25/2017

I've purchased at least a dozen new cars in my life time (many of them Ford products), and I have to say that this was, by far, the best car-buying experience I've had to date. The sales and finance staff were all so friendly and welcoming. We were treated with great courtesy and respect the entire time. In fact, our sales team went out of their way to ensure we got a great car at a great price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
162 Reviews
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service Rating

Great Service MC

byFreestyleon 07/31/2018

MC always is there to take care of any problems that my car has. He provided excellent service and always with a smile!! My 12 year old car is now starting to show her age and he's always had time to help me out with my questions and given me advice on solutions. Great service MC. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service Dept

byCUSTOMERon 07/26/2018

Your service dept and specifically Danny is second to none. I could not be more pleased with the professionalism and speedy service of your staff. Please pass on my Thank You to Danny!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford Escape

byFord Escapeon 07/15/2018

I love my little Escape. It’s the perfect vehicle for me and Danny in service makes sure it stays perfect. The third brake light went out and he had it changed in just a couple hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A1 Service

byFrenchyon 07/13/2018

My service tech/manger "MC" was fantastic....period!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

saved vacation

byCajun Gatoron 07/07/2018

Had a break down, called servi ce Department even though they were booked they took my car in and repaired it. We were able to head out on vacation as planned. Thank you guys for a job well done and saving my vacation

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2012 fiesta

byfiesta2012on 07/03/2018

I really enjoy going to Harris Ford, the service, the car repair and the coffee are all great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Door post

bySeppotaon 04/15/2018

Am somewhat disappointed with the recent work done on my MKc. The door retaining hardware was replaced due to corrosion on the pins. New hardware was installed, and two areas on the drivers side door post, the paint was scratched. It was not bought to my attention at the time I picked up the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Good service department, but - - -

byjohn98103on 12/25/2017

The Harris service department is very good, as are most Ford service operations in my experience (I've been driving Fords since 1987-thinking of revisiting that decision); the people are friendly, honest, knowledgeable and helpful. The sales and business side of the organization needs work. Still trying to get a refund for extended maintenance and service plans that I didn't/don't want and didn't get - just got charged for (about $3895). I met with the F&I person (Steve Maxx) and canceled it, as he promised, but it Wells Fargo and the Harris front office didn't get the message, though the service department did - there are NO extended anythings (other than the CPO) on the car. Several lawyer friends told me that this is a not uncommon practice for car dealers - at least some. Proceed with extreme caution; do not sign or agree to anything that 'can be cancelled/fixed later'. Note that Harris and Bill Pierre are the same outfit, though several Harris salespeople will say, 'we're not like those guys'. Nice car (Fusion Titanium) though - heard the Ford will stop making it. Wonder if that goes for its exact European twin, the Mondeo, made by Ford in Germany. Car & Driver thinks the new Accord is the best ever.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Always Please

byberrloron 12/23/2017

I was, and am always, pleased with the service I get at Harris Ford. Thank you Merry Christmas

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sleazy used car salesmen will try to cheat you

byKingArthur10on 10/02/2017

Harris Ford is the best example of "sleazy used car dealer" I've ever experienced. Found a used Certified PreOwned car online using Autotrader and TrueCar at Harris. Price stated $15k plus tax, title, and fees. Contacted the company through a military car buying service. Lo and behold, the rep that contacted me stated that the price was actually $20k plus tax, title, and fees. When I said that was unacceptable and that he had to uphold the advertised price, he stated that I had [his] price and maybe after I come in and test drive, we could negotiate. After some back and forth, I finally got a supervisor to state that the online price was correct and that they would honor the $15k price. Oh, but they needed to tell me, the car doesn't actually qualify as Certified PreOwned because the previous owner modified the frame. The CARFAX stated CPO, Autotrader and TrueCar said CPO, and their own website said CPO. But come on in and test drive a the car. Not a shred of remorse or any form of action plan on how they will correct things. What a horrible bait and switch operation. Slimiest of slimy used car sales practices that gives normal dealerships a bad name. Get everything in writing, start with email, and don't let them trick you. Better yet, AVOID THEM. Quick note: I posted this review on their FB page, and within 2 hours, they removed all their FB reviews. That should show you everything you need to know about their honesty.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

Harris Ford Service

bywesg5804on 09/14/2017

Very professional and quick service, as is the norm at Harris Ford!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My best car-buying experience so far!

byjdcampbell84on 05/25/2017

I've purchased at least a dozen new cars in my life time (many of them Ford products), and I have to say that this was, by far, the best car-buying experience I've had to date. The sales and finance staff were all so friendly and welcoming. We were treated with great courtesy and respect the entire time. In fact, our sales team went out of their way to ensure we got a great car at a great price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2016 Ford Mustang Ecoboost service

byvahagm2017on 05/11/2017

I am totally satisfied with the superior service of Harris Ford's service department. My service advisor, Frank Kilby, is very helpful and delivers an excellent customer service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Harris Ford Always Treats me Great

byLncnLvron 04/02/2017

I have had my MKZ for 2 years and only had to go into service a couple times (far less than some of my other vehicles). Every time I go, I feel like a VIP they treat me so well. Danny is awesome. Thanks Danny and thanks Harris Ford!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

customer

bytonecapon 03/20/2017

I always get fast and friendly servicing for my Escape. I was also bringing my Dodge Caravan in for servicing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The worst dealership in Washington

bySWilliamson 03/18/2017

Horrible experience! Bought a used car and with 1 week started getting sick. Car is covered in mold, under carpets, seats and mold growing in the truck. Truck fills with water and flood inside car. Sunroof harness broke and filling overhead with water when it rains. Called salesman several times and he said "let me see what I can do" No return calls from him or manager. Finally, get Gus on the phone and he said well we have a new used car manager and we can't do anything. Will not recommend to anyone. Everyone stay away! Buyers beware. 20k is a hard lesson to learn.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

Harris Ford Service

byPaints19on 03/01/2017

I had some issues with my escape. Danny in service took great car of my car, answered all my questions, addressed all the concerns, fixed a recall, and even washed my car. It looks brand new. David, the shuttle driver, helped me get back and forth and was courteous and prompt. Will recommend Harris Ford Service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Escape

byrcdad2004on 10/19/2016

I have bought cars from Harris ford for many years. Have to say that this time I put them though a lot. I took a lot of time making up my mine. After this trip to buy a car from Harris Ford, I will say the service was from the salesmen and the management was better than ever. I would recommend the dealership to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

byBig51uniton 10/18/2016

My wife Jaime took the car in. She said the people were very nice and it was quick and easy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

excellent

byharrisford42on 08/19/2016

Everyone is very helpful and friendly. I really appreciate that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Customer Service

bySarahSolon 07/20/2016

I was there over the weekend to get a new vehicle and was very fortunate to work with such a great team at Harris Ford! Michael Neil & Isaac Williams were the 'dynamic duo' I was fortunate to have assisting me. I was hesitant going in but this is the best experience I've ever had. I was able to let them know what I was looking for, what I was able to do and Michael worked with me each step of the way. He was very patient with all the questions I asked (and I had many) and I felt comfortable knowing that putting my mind at ease was one of his priorities. Michael was very honest working with me and that is very much appreciated and we were able to find the absolute best vehicle for me and I couldn't be happier! They washed it really well, filled it up with gas and even brought it into the showroom floor for me to see it inside before I drove away in it, which was pretty special. This has been the best experience ever and I am DEFINITELY going back and sharing this with my acquaintances, and referring Michael Neil & Isaac Williams for sure. Thanks guys for your hard work and patience in helping me! I'm loving my 2016 Ford Focus.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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