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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Bellevue

4.9
Overall Rating
(10)
Recommend: Yes (10) No (0)
Write a review: Sales | Service
sales Rating

Easy, no pressure

byCarabearaon 07/11/2018

Every person I talked to here was honest, caring and no pressure. I got a great deal and fair trade in. They made it almost too easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
68 Reviews
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sales Rating

Easy, no pressure

byCarabearaon 07/11/2018

Every person I talked to here was honest, caring and no pressure. I got a great deal and fair trade in. They made it almost too easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great experience

bywakesurfingdocon 06/08/2017

Have had my Jeep for 3 yrs- lease almost up but plan to keep the car -it needed a $30 000 service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Transmission repair on 2012 Chrysler 200 Limited

bychrysler2012on 06/06/2017

We have used Auto Nation Bellevue Dodge, Chrysler, Jeep since 2010 for all of our Chrysler/Jeep vehicles and have always had outstanding service no matter what service was needed or performed. I would give this dealership 10 stars hands down.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go see IVAN B!!!

byShardy21on 05/24/2017

Ivan will immediately put you at ease, treat you with the utmost respect, and is the first honest car salesperson I've ever worked with. The finance dept made purchasing the Jeep a breeze. Highly recommend this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

An 85 out of 100 for this store.

bymfeijo9on 12/29/2016

I contacted Auto Nation with a unusual request that was somewhat difficult to fulfill, and they made it work: I had to buy a specific car off the their inventory, in a couple days notice, without being present at the store. To explain the reason for 4 instead of 5 stars: It took me an entire day to be taken seriously, and the only action that made them start taking me seriously was contacting the general manager and describing my experience, and asking for a solution. After that my calls and emails were returned and things start to move swiftly. Shawn Bedker was my salesperson, and worked really hard to make this work within the very tight constraints I had given him. I commend him for his efforts and results, and recommend him. Here is a suggestion and some constructive criticism to this store: Have 1 or 2 person team dedicated to Internet/Phone Sales. Get whoever is most open to different accents, colors, origins, and place that person as your main contact. What I experienced at this store was plain and simply put disrespectful, and nobody likes that. My bottom line experience was positive, I have the exact car I wanted, for nearly the deal I was looking for. The delivery was flawless, the logistics and coordination were perfect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience at Autonation of Bellevue

bySteveBourgon 12/25/2016

I'm guilty of using reviews a lot more than contributing to them, but I did have an excellent experience purchasing a Jeep Cherokee last week from Joshua Wallace at Autonation of Bellevue. I didn't need to visit the dealership until I was ready to check out the vehicle and sign the papers - they made that happen. I wanted a very specific configuration of vehicle - they made that happen. Josh focused on finding me what I wanted and addressing questions/concerns rather than pushing the sale. A bit refreshing. Many thanks. Happy Holidays.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding Service!

bywandooskion 12/17/2016

Purchasing a new Jeep from Ivan was the easiest auto purchase I have ever conducted. He was so friendly and accommodating (he even came to my house to pick me up and take me to the dealership) and knowledgeable about all the vehicles offered. Because I was purchasing this vehicle as a gift for a friend in need, Ivan showed genuine compassion and worked to get me the best possible price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always Awesome

byAmandaFreeon 11/02/2016

Chris is the best in the biz! Always friendly! Always thorough. Makes the car repair/maintenance process a lot more enjoyable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Auto Nation Belevue CJDR

bytommiller88on 09/10/2016

Very good purchasing experience. Sales person was very knowledgeable and friendly and the finance department was very efficient. Have purchased there before and would purchase there again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Auto Nation Jeep Chrysler, Bellevue, WA

bycraigbrandon 09/07/2016

Fantastic. Rear break light needed replacing...not particularly easy on the new cars. Called Chris Holbrook at Autonation service in Bellevue where I bought the car and he said bring it by I'm here all day. stopped by and he immediately went to the parts depart5ment to get a bulb and tool and replaced it while I waited. took about 5 minutes! No charge!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place to buy a Jeep

bykat42100on 07/28/2016

Mike, Wally, Ali and Larry were all helpful in their own way at helping me get the vehicle I truly wanted. Mike was very knowledgable on all the features of the Renegade. Thank you for making it all happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great overall experience

bysmacbrideon 07/22/2016

Ivan was an excellent sales rep. He provided us all the info we were looking for, answered all our questions and went above and beyond to meet our needs. He went out of his way to come in on his day off to deliver our vehicle and made sure it was in tip top shape upon arrival. A+++

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience!

byjancarloon 07/16/2016

Amazing experience at AutoaNation Chrysler Dodge in Bellevue. My wife and I had zero experience buying a car, and the folks at the dealer were super accommodating and patient. We were interested in a Jeep Grand Cherokee, and Ivan (big tall dude, can't miss him) was very thorough in his "tour" of this great car. He showed us every nook and cranny, and took us out for a test drive. After deciding on the Grand Cherokee, the actual buying process was straightforward. Ivan helped us fill out all paperwork, getting insurance, and getting a good rate on the car. Big shout out to Ali as well for all the help. Ultimately, this is a great place to buy your first car and to feel comfortable and at home while doing so. Thanks again to Ivan and Ali!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service

byDixieDodgeon 07/05/2016

Completed the process online to make an appointment for service with no issues, and got the usual result - on time with getting me processed in, prompt shuttle ride home, notification of requested diagnosis and estimate, and a phone call as soon as a delay was encountered. Completion call was at the promised time, shuttle ride was prompt, and processing out was quick and complete. No issues with completed work. As has been the case for over 2 decades, I will continue to do business with Autonation Chrysler Dodge Jeep Ram Bellevue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byFeiZhouon 06/28/2016

We met Kamel at the store. Our English was not good, but he was very patient and helpful. With his help we finally found a great car. It was a pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

bystella129on 05/15/2016

Had oil changed and tires rotated. They were very nice and professional when dropping off and picking up car. Also gave me a free car wash voucher.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing Service

byDetroitBob58on 05/08/2016

I came into Bellevue's Auto Nation by way of referral from a friend. His contact at Auto Nation was Leith Ledger. I arrived and met Leith. Leith was great from the get go. Leith didn't pass me off to a sales rep, but instead took the time to work with me personally. Leith took me on the test drive and went over the all the accessories. He was extremely informative and knowledgable of the Dodge product. He presented a fair offer and the deal was done. This was an overall great experience. If I decide to buy another Dodge/Jeep/Chrysler I will definately return to Bellevues Auto Nation and see Leith.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great sales experience

byYoungMan62on 04/26/2016

I called looking to talk with someone regarding the purchase of a certified used Jeep. Regina, my sales person handled the transaction with professionalism and no pressure, she was awesome in everyway.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great deal on new Dodge Caravan

byPatrickm14on 04/05/2016

We were looking to buy a new van and the folks at AutoNation had the best deals. We were able to get a van with more add ons then we thought we would get for a cheaper price than we imagined we would pay. Also, it was hassle free. We are still receiving calls/emails from other dealerships that we declined. AutoNation only called when it was needed and went above and beyond our expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales and follow-up

bymathews78on 03/29/2016

Just bought a Jeep at AutoNation in Bellevue. Hal (sales rep) did a great job of getting me in the right automobile, at the price I wanted. It was a pleasure working with everyone I came in contact with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service!

bylibbyrona24on 02/16/2016

I've been to many dealerships looking for an awd drive. And I have to say my experience here is hands down one of the best I've experienced. They will work with you and get you into a car that you can afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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about our dealership

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we’ll buy your car and you don’t have to buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

what sets us apart
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Our Quality Certified Pre-Owned Vehicles are one, no-haggle price and backed by a Limited Warranty. We even give them the once over in 125 different places, so all you need to do is drive. Now that’s vehicle coverage you can count on.
The AutoNation Drive Pink campaign, continues to raise millions for cancer research and treatment. Every AutoNation Pink Plate on the road helps put the fight against cancer on full display.
Get a free certified offer and turn your car into cash today. Your offer is guaranteed for 7 days or 500 miles at any of our locations. And we will buy your car even if you don’t buy a vehicle from us.
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Amenities
Complimentary Coffee
Complimentary WiFi