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Dealership Sales Review
sales Rating
Terrible customer experience
Written by 02/02/2024
onI'd give 0 stars if possible. Terrible after sales service and customer service at this dealership. I found an issue under the back seats in my new vehicle. I reported to them immediately after reaching home which was about an hour after I got the vehicle from them. They dodged for a while saying parts guy was not available, service appointments were not available etc. After a month, they said it is not covered under warranty and closed the case. The sales manager is either clueless or a irresponsible [non-permissible content removed]. My advice, check your vehicles multiple times before leaving the dealership or better avoid this place altogether.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Megan Reid on 02/06/2024
Dealer Response
Hi Ashok, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (425) 243-5202 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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