Vans Honda
Customer Reviews of Vans Honda
Awesome experience!
byon 03/14/2021
I worked with Donna to purchase my new Civic. Couldn’t have been more happy with this experience. She is amazing to work with. I would recommend you go see her when looking for a vehicle at Van’s Honda. You won’t be disappointed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Unprofessional and Dishonest
byon 06/22/2020
They didn't disclose all the problems with the car ( scratched, multiple blown speakers, significant cuts and wear marks on seats). After I brought up the issues, they said they would need to speak with the sales manager and call me the next morning. I never received ANY follow up from van's honda. I will never do business with them, and STRONGLY urge anyone else to stay away!
Our 4th Honda
byon 03/07/2020
We recently purchased our 4th Honda from Van's Honda, as always everyone at the dealership treated Us very well. We have dealt with Kevin Sweig on all 4 of our Hondas, Kevin is the most professional and best salesman we have ever dealt with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly and Professional
byon 03/03/2020
My wife and I have been Honda owners for years, doing business with other Honda dealerships before moving to Wisconsin and Brown County. Van's Honda has truly been the best. We have been especially impressed with the friendly and professional staff from Tom in sales, Jessica in service and Randy in finance. Through all of our dealings with our previous Hondas and the new 2020 Hybrid CRV we have been treated as if we were Van's most important customers. For this, we thank you, and look forward to many years of being Van's Honda customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No Pressure
byon 03/02/2020
Vans offered a nice no pressure sales experience. Kevin Sweig did a great job getting us the deal we were looking for. They also offered a fair price on our trade with no low ball offers. I will definitely look to them first when I need another car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Customer service
byon 11/25/2019
I have to say from the start I was treated with respect. Everyone was so nice and friendly. Micheal T was my sales guy and he was so helpful to the end of getting me into my new lease!! And then sales manager I dealt with after to sign all my paperwork with he was so nice and helpful to with answering all my questions. I would recommend going there and I will be definitely going back thank you for the great service and I love my new Honda Civic!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Our 4 the Odyssey Minivan
byon 09/04/2019
We got our 4th Odyssey from Vans Honda and couldn't be more thankful. We have known and done business with one guy at Vans Honda for the past 9 years, Kevin Sweig. Kevin is easy going yet thorough, knows what his customers want in a car and deliver the best option available. He makes car buying/leasing easy. We spoke for about an hour, test drove the 2019 Odyssey and put a deposit on it. It is that simple. We are fortunate to have Kevin as our sales consultant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great buying experience
byon 09/03/2019
I would like to thank Jim Young for a great buying experience! He was extremely helpful. Very personable and pleasant to work with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Dealership Commitment
byon 08/30/2019
It is extremely rare these days to find a car dealership where the owner takes time to help the customer. I have a 2019 CRV that is having some major difficulties. Drew Vander Perren (General Manager) and Jack Goedken (Service Department Manager) went out of their way to help me. In fact the service people with whom I interacted were outstanding; Brian Stehsel - (met me one time and remember me when I came back a week later) and Derek Krause was instrumental in assisting me during my first service visit. Jeff Berg (my Sales Consultant) was very helpful to get me the service help that I needed. Based upon my experience today (8/29/19) I would not hesitate to recommend Van's Honda to anyone. I am not special, but they treated me like I was. I would not be surprised to learn that they treat everyone that same way. I normally do not take the time to write about my experiences. In this case, when Drew came in on his day off to help, that spoke volumes about his commitment to his customers. That same commitment is shown throughout the dealership. I would highly recommend Van's Honda to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Buying a Corolla
byon 08/03/2019
Jim young had great service. He knew what he was talking about, He helped us find the car for me. He let us be and he was there when we needed him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best salesperson ever!
byon 06/07/2019
I soooo love my new outlander! That I just purchased last weekend. Thank u again Kevin Sweig for being so awesome! I was so impressed by u and everyone at your dealership. I will recommend u guys to everyone I know:)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 06/01/2019
One of the best car buying experiences! Friendly and helpful without being "pushy". And I love my new Honday CR-V
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Randy in Finance Department
byon 05/13/2019
I recently chose to buy out my 2016 Accord after my 3 year lease was coming to an end. I had the pleasure of dealing with Randy Jenkins in Van’s finance department. He was accommodating, patient and helpful throughout the 30 or so minute process. He took the time to not only offer GAP insure and extended warranties, but also to explain what they would and would not cover. I would highly recommend Van’s Honda as a place to purchase and service your vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Treated like family!
byon 03/24/2019
My wife and I came to Van's Honda looking for a SUV from day one we were treated like family. We did not decide on anything the first day and left to look elsewhere and found other places that just seemed like any other Dealership. After a week I decided to try online auto shopping and again ended up emailing Van's and started dealing with Kevin Baeb who was very knowledgeable. The next day I called to talk to Kevin by phone but we was off that day so the person who answered the call got me in touch with salesperson Michael Anderson. Michael went over and above to answer all our questions and help us decide on a new 2019 Honda CR V EXL. He was outstanding on every aspect of the sale. And it didn't stop there when we were ready to do the financing and other paperwork we were greeted by Clark V. He made us feel like family and went through every detail with us. All we can say is everyone we came in contact with there was professional. We are so pleased we decided on Van's Honda. Thank you all! Keith and Jean Challe.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied Customer
byon 02/04/2019
I recently leased my second vehicle (Honda CRV) from Van's Honda and could not be happier with my decision. This time around, I was very undecided going into the process of selecting a new vehicle and as a result- not very excited. Tom Willems helped steer me in the right direction based on my needs. From the information gathering process to finalizing finances with Clark and picking up my vehicle, the customer service was great! Responses were prompt and questions were answered thoroughly. I have and will continue to recommend Van's Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
They sale salvage title
byon 01/26/2019
****DONT BUY FROM VANS**** THEY SALE SALVAGE TITLE CARS AND NO ONE THAT WE SPOKE TO SAID A THING ABOUT THE CAR BEING SALVAGE AND I ASKED IS THERE ANYTHING WRONG WITH THE SUV AND THEY SAID NO ALSO THE FIRST 4 WEEKS OF OWNING THE SUV THEY HAD IT IN THE SHOP BECAUSE OF Several issues and at that point is when I discovered they sold me a salavge title car and I confronted the sales manager and he was so rude and said they dont tell there customers that its salvage you have to find out yourself I was blowed away and shocked that I thought I was getting a clean and clear title car. I would never go back ever
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great Experience with Van's Auto!
byon 09/29/2018
I recently bought a vehicle from Van's Auto and I was VERY pleased with the experience. Mike Reader was my salesman and I will recommend him to anyone. Very personable and friendly while being straight forward and clear with his information. He was not pushy with the sale at all like experienced at a different dealership. He genuinely wanted to know how I liked the vehicle. He answered all my questions and left me feeling confident without ANY confusion throughout the process. Which is so important to me! I was also very pleased with Clark Vander Parren as he was very clear when going through all the paper work. He was very thorough and it was done in a timely manner, as well as being very personable and friendly! It wasnt just about getting the paper work done, it was about getting to know the person too! I really cant say it enough how great this experience was for me!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrible experience
byon 07/19/2018
We purchased a Honda Certified Used Honda Fit from Van's a little over a year ago. We have now spent more on reparirs than on the monthly car payments! The air conditioning broke after a couple months and had to be fixed. Now the the ignition coil and sparkplug needed to be replaced. We were charged $700 to put in $120 worth of parts even though we paid for the Honda Certified warranty. Completely unacceptable. We are currently shopping for a truck, and had every intention of buying a Honda Pilot from Van's, but I'm going to go to the Toyota dealership across the street after this terrible experience. I feel like we were intentionally sold a lemon and the dealership is unwilling to rectify the situation. I would strongly urge anyone reading this to take their business elsewhere.
- Recommend this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Seven cars purchased from Vans Honda
byon 06/01/2014
My wife and I have purchase seven cars from Vans Honda (1 used, six new vehicles). We typically drive our cars about 80,000 miles before trading in for a new model. Vans has always treated us fairly. Jeff B. has always been very professional and when Jeff has not been available - the other sales staff has been more than willing to help us (even though they knew they were not getting any commission). Six new Hondas - and we have never had to spend any money on repairs (just oil, tires, gas and an occasional windshield wiper blade). That is why we are big fans of not only Honda but Vans Honda as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 01/14/2012
After contacting and working with a few dealers, we decided to purchase our 2012 Honda CR-V from Vans Honda in Green Bay. The sales and finance staff were courteous, efficient and never made us feel pressured. Our sales guy, Tom Willems answered all questions promptly and was a big reason in why we chose to go through this dealership. I would highly recommend Vans to anyone in the area who is interested in a Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
For the best car buying experience, visit Van's Honda!
byon 08/13/2011
I recently purchased a new Honda Civic from Van's Honda, Green Bay. I was dreading the whole car buying process as I had my last vehicle for 7 years and was "comfortable". However, I couldn't ignore the clunks & tings any longer and made my way over to Van's Honda, Green Bay. I have owned Honda's in the past and thought I would start here. From the minute I pulled onto the lot, I knew this was going to be the only dealership I needed to visit. Specifically, Clark Vander Perren, my sales rep, made my experience one of no "dread". He was extremly knowledgable, very patience, and completely thorough. Not once did I feel that I was being pressured into the sale. He really listened to my needs & concerns and matched me with the perfect vehicle. He went out of his way to come in on a day off to answer my questions and made sure we were in good hands throughout the entire process. I would highly recommend Clark! Overall, I am so pleased with my new Honda Civic and the feeling of comfort and stability I have in working with Van's Honda. I would recommend them to anyone. Toni Sickles, New Franken, WI
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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