Ramey Ford Lincoln Princeton
Customer Reviews of Ramey Ford Lincoln Princeton
Two vehicle purchase from Ramey Ford of Princeton, WV
byon 02/19/2024
After driving a Ford F-150 for 20 years, I decided to get a new one. I was in the market for a 2024 F-250 Super Duty Extended Cab with an 8ft bed. To my surprise, dealers in the surrounding 8 states told me that the only way to get the configuration I wanted was to order one and wait for 5-6 months. I searched the on-line inventories of a large variety of Ford dealers and my preference was no where to be found. Then, one morning, I clicked on the dealer inventory of Ramey Ford of Princeton WV and there sat my truck newly added to their site. I called Erik Jones at 10 am and he methodically ran me through all the components of the truck. It was exactly what I was looking for. Since Ramey Ford was 2 1/2 hours from my door, I was stuck with the problem of how to pick up my new truck. Erik Jones was instantly supportive and agreed to have my truck delivered to my door! Erik passed me on to John Martin who expertly ran over the financing issues, arranged great terms and for me to sign the documents electronically. By 12:30 that day, my new Ford F-250 Super Duty extended cab with an 8 ft bed was parked in my driveway! My wife, having sat in the new truck with that 'new car smell', expressed a desire to have a new car of her own. I called Erik Jones again and we sorted through the new vehicles he had in inventory and my wife's 2024 Ford Escape sat in our driveway the next morning! I've purchased vehicles in many states over the course of 71 years and can state unequivocally that dealing with Erik Jones and John Martin of Ramey Ford in Princeton, West Virginia was THE best vehicle purchasing experience I've ever encountered. Dave Hull
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Two vehicle purchase from Ramey Ford of Princeton, WV
byon 02/19/2024
After driving a Ford F-150 for 20 years, I decided to get a new one. I was in the market for a 2024 F-250 Super Duty Extended Cab with an 8ft bed. To my surprise, dealers in the surrounding 8 states told me that the only way to get the configuration I wanted was to order one and wait for 5-6 months. I searched the on-line inventories of a large variety of Ford dealers and my preference was no where to be found. Then, one morning, I clicked on the dealer inventory of Ramey Ford of Princeton WV and there sat my truck newly added to their site. I called Erik Jones at 10 am and he methodically ran me through all the components of the truck. It was exactly what I was looking for. Since Ramey Ford was 2 1/2 hours from my door, I was stuck with the problem of how to pick up my new truck. Erik Jones was instantly supportive and agreed to have my truck delivered to my door! Erik passed me on to John Martin who expertly ran over the financing issues, arranged great terms and for me to sign the documents electronically. By 12:30 that day, my new Ford F-250 Super Duty extended cab with an 8 ft bed was parked in my driveway! My wife, having sat in the new truck with that 'new car smell', expressed a desire to have a new car of her own. I called Erik Jones again and we sorted through the new vehicles he had in inventory and my wife's 2024 Ford Escape sat in our driveway the next morning! I've purchased vehicles in many states over the course of 71 years and can state unequivocally that dealing with Erik Jones and John Martin of Ramey Ford in Princeton, West Virginia was THE best vehicle purchasing experience I've ever encountered. Dave Hull
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pro service
byon 05/15/2023
Friendly and professional staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Arthur Carver
byon 01/25/2023
Ramey Ford is a great dealership and everyone is always friendly and helpful. They make the car buying experience very quick and easy. I have bought 4 vehicles from salesman Kevin Cochran and will continue dealing with him. He is very knowledgeable and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service on ford F150
byon 10/26/2022
Quick an convenient tool it in on appt time an did service in timely manner. Very professional staff!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase from Ramey Ford
byon 01/06/2022
Excellent service from Ramey Ford of Princeton. I have purchased several vehicles from them, and never disappointed in professional care and service. Larry Clark and David Sluss are always very helpful. I am sure I will purchase any future vehicles from Ramey's.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bronco Sport
byon 12/30/2021
It is a nice vehicle for driving on country roads. The Outer Banks model provides plenty of extras. Love the remote start feature on a cold morning, especially the pre-heated seat and heated steering wheel, which are already warmed up and ready to go. It seems to be well built and looks great in the driveway where the Lincoln MKS was previously parked. The four wheel drive provides peace of mind for snowy roads. I’m pleasantly surprised after ten years of enjoying a Lincoln.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love my vehicle
byon 07/24/2019
I had a wonderful experience dealing with each and everyone that helped me. Thank you for helping me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service...
byon 05/20/2019
Oil change, tire rotation completed very quickly. Tech went over vehicle report card, and explained a few items that would need to be replaced in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Bryant
byon 03/25/2019
Very good. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Installing tow mirrors on Ford F150
byon 01/07/2019
Was quoted 100.00 to install mirrors, charged 159.00 to install. Power window on driver side squeaks now, never did b4. Door handle on passenger side sticks & does not work properly now. Both mirrors have a gap below them like they need to go up & in...not sure why. Piece on driver side door behind handle fell out when my husband opened door, he had to pop it back in. They left grease on both sides of doors around mirrors. Not at all satisfied with this service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great service
byon 10/01/2018
Dropped truck off on the way to work for an oil change, etc. Ramey Ford called before noon to let me know the truck was finished.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine service
byon 07/31/2018
Great job as always. Friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ramey Ford Princeton
byon 06/18/2018
We're so glad we visited this dealership and started having them service our 2017 Ford Taurus. Everyone in the service department is knowledgeable, friendly and professional. They're also prompt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2007 Mustang airbag recall
byon 05/29/2018
Experience was very satisfactory. Waiting time was minimal. Everyone was friendly and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Walk In
byon 05/23/2018
Walked in without an appointment, taken strait in and was out in about 45 minutes. Friendly staff and super fast service. you guys are AWESOME!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ramey Ford Princeton
byon 05/16/2018
Great overall experience. Larry Clark was great and easy to deal with. Would recommend to anyone looking for vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Owner of a Ford Explorer
byon 05/15/2018
The staff was friendly and courteous. the job was completed promptly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2017 Expedition
byon 05/05/2018
Best car buying experience I have ever had. They delivered the car to my house that night.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 05/04/2018
Great work, fast, and fair price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bought new car
byon 05/08/2016
Would recommend this place to buy a vehicle. Great bunch of people to work with and they don't give up on getting you financed. If they can't I doubt anybody can. LT and Jeff were great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Disappointed!!
byon 12/04/2008
I was very disappointed with their service center. We called in advance to see if they could put my vehicle on the computer for diagnostics and even explained the problem to them. They said yes and it would cost $76.00.. I paid a tow bill to have it towed to them. I explained that I needed to know ASAP as I did not have a vehicle to get back and forth to work now. They assured me they would start on it right away. I get a call the next day saying they could not put it on the computer because it wouldn't crank. (My husband already told them it would not crank before we ever towed it over!!) They than asked me how much I could spend to fix it. :( They assured me that If I gave them 6 hours worth of labor for $390.00 they would be able to find out why it wouldn't crank and get it on the computer. I asked what would happen if they couldn't figure it out. They told me I would still have to pay $390.00 :( So either way I am stuck with a $390.00 bill even if nothing is accomplished!! :( The guy in the service center informed me that I could use my truck as a trade in on something else. I told him No, I just wanted my truck fixed and I could not afford a new one. I called back the next day to see what they had found out and I was told that they did not have time to look at my truck but they did speak to a sales man who had a good deal on a newer vehicle in mind for me :( [violative content deleted] Anyway I explain again I cannot afford another one and re-inerate the fact that I need them to look at my truck ASAP because I need to get back and forth to work. He assured me he would be able to let me know something tommorrow. I continued to call daily at least 3 times a day to find something out, and it was always another excuse as to why they had not even popped the hood on it. Well it has been a little over two weeks and they never even touched it!!! When I called to inform them that I was having it sent elsewhere they were joyous!! :( They did not ask why or offer an apology for my time they had wasted!!! I am at risk of losing my job due to lack of transportation two weeks is ridiculous not to even look!! If this is the kind of service they offer why in the world would I want to buy a vehicle from them??
- Recommend this dealer? No
