Customer Reviews of Klein Honda in Everett
Si with Sean!!
byon 04/12/2023
Hands down the best experience I have ever had purchasing a new vehicle! Sean Johnstone made getting into my 2023 Civic Si seamless and handled it with the upmost professionalism! His communication was beyond what I could of asked for! Q the finance manager was great as well no pressure on anything and had everything ready for me when I arrived.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Si with Sean!!
byon 04/12/2023
Hands down the best experience I have ever had purchasing a new vehicle! Sean Johnstone made getting into my 2023 Civic Si seamless and handled it with the upmost professionalism! His communication was beyond what I could of asked for! Q the finance manager was great as well no pressure on anything and had everything ready for me when I arrived.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience at Klein Honda!
byon 04/06/2023
My husband and I have always leaned more toward Toyota’s and felt like we would probably purchase one this time. We decided to check out a Honda as well after reading about their reliability on par with Toyota’s. After our experience at Klein Honda and driving a Honda Accord we changed our minds completely. Austin was so helpful and never pushed us at all. He made sure we understood all about our new car. We had such a good experience at Klein Honda and we’re thankful for all the help Austin gave us. We highly recommend Klein Honda and Austin!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thanks for your patience
byon 04/01/2023
I really appreciate Arash's patience. I'm a bit indecisive and he was extremely knowledgeable and easy to talk to. Very good experience all around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Really helpful
byon 03/31/2023
Recently I was considering various makes of cars to replace my old clunker and by chance stopped by at Klein and somehow got into conversation with a rep there named Geoff who was very tall and very nice I haven't made a decision yet about a purchase, but really appreciate his input and the time he took with me. He seems to be really knowledgeable about cars in general too which helps me evaluate wether a Honda would be the right choice for me (I can't afford to make a mistake on this big purchase) and he wasn't pushy at all but just took the time. I appreciate having his input and also not talking down to me. It was a way better experience than I expected. I'm planning to go back as soon as I can get my money together for it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Amazing Sales Rep. Edmond Vargas
byon 03/30/2023
I will never trust my purchase to no one else but Edmond V. He is amazing at what he does, I am beyond grateful that we found him and could count on him for our family vehicle just wished Honda made something for 8 people but it's ok because Edmond continues to keep me updated on all new vehicles. Thank you Edmond for treating me like family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Superb customer service
byon 03/30/2023
Lauren at Klein Honda was absolutely amazing. Provided detailed answers to all my questions. I felt comfortable & not rushed or pressured into anything! I would absolutely recommend everyone to go see Lauren.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great customer service
byon 03/28/2023
Everything went well with Marisol, I got the exact car I wanted for a good deal that fit my budget. I even got a free oil change and a full tank.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Sales Person!
byon 03/26/2023
Aaron took us through the process of buying a great used car through Klein Honda! Very personal service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrible Representation and customer service
byon 09/23/2021
Probably the worse car shopping experience I’ve ever had. Went to go see a 2020 forester, Ali and Cruz told me the car is ready. When I got there the car had full blown animal hair everywhere inside. It had no fuel to use for test drive so I literally just drove it in their parking lot. The car isn’t detailed at all and the stench in the car was so bad, it lingered in my clothes even when I got home. The car was listed for 16k miles and I got there it had 18k , bad advertisement. The asking price was 34k for such an fair to bad conditioned car and they gave me numbers that ended with $42k for a fair conditioned car. Wasted my whole time. Service was horrible.
Great car buying experience
byon 03/11/2021
David Singh is the best. Accommodated my needs and assisted me in getting the best deal for my vehicle. Initially, I went into Klein Honda to see what deal I can get with a new car and trading in my old vehicle. He presented me the car of my choice and explain all the details well. I got a good trade in value for old car as well as a sweet deal for a new car. I couldn't pass it up! It also helps that I've gone to Klein Honda for car service too. They're both great. If I stay in WA long enough, I'll definitely get my next car here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
BAD SERVICE
byon 03/02/2021
Klein Honda replaced my transmission in my 2001 Honda CRV. They failed to identify the problem and did unnecessary repairs as the service they provided was incorrect. My car still has the same problems as it came in with. I had brought the car in for them to fix their mistake. It took them two weeks and did not fix the problem, then proceeded to tell me I needed to purchase additional parts for them to install to fix the problem. Klein Honda then proceeded to tell me to drive the car as everything is mechanically safe then not more then a day later the car failed to operate in the middle of a busy road. I have brought it in 4 times already and is currently in their shop. I do not have confidence they will fix it so I feel scammed out of 3,500$ as they did not fix the issue. I keep hearing stories from ex employees on how they operate and honestly it is a horrible place for service. I wouldn’t recommend this place at all.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Honda CR-V
byon 12/13/2020
Elijah was extremely knowledgeable and welcoming when we test drove the car. Ken, Elijah and everyone were very accommodating to work with. No high pressure sales or pushiness. Which helped me throughout the whole car buying experience. Thank You
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Elijah was very helpful
byon 10/17/2020
Elijah’s help and customer service is definitely 5 stars. A little less impressed with the service of the other two gentleman working with us. We told them exactly what we wanted and how much we would pay. They made us wait quite a while to pay for a car that we were ready to pay for immediately and pressured us to buy more accessories.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing staff!
byon 10/10/2020
Elijah, Ken, and Kio were all so nice and made my experience here amazing. Ken was exceptional helping me find the best financial plan for me. Great job guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Geoff Ross was outstanding!
byon 10/08/2020
We had the best, painless car buying experience ever. Geoff Ross busted his hump to get the numbers where I needed them to be.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very Satisfied
byon 09/30/2020
I was very pleased with my experience buying a CRV for my daughter. They listened and worked with me to get the vehicle I wanted at a very fair price. Austin knew the details and specs very well and worked quickly. I’m a new customer of Klein and very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New car purchase
byon 09/23/2020
I bought a new CR-V last week end. I liked their amazing customer service, demonstration and transparency.. Matched price with other dealers as well..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase
byon 09/13/2020
It was pleasure working with the staff. They were very professional!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very Nice Experience
byon 09/09/2020
Everyone at Klein Honda was great to deal with. The salesperson was super helpful and the finance department was quick and efficient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Deal, Great Service and a Hassle Free Transaction
byon 09/06/2020
Hats off to Raj, David and Mark. They did a fantastic job! A salesman at another dealership said that there would be hidden fees on top of the price that we had agreed to on the phone. This couldn’t have been further from the truth. The transaction was very smooth and easy with zero frustration (and I am a person who hates car shopping)!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Above and beyond.
byon 09/04/2020
My wife's car was totaled. We went to Klien Honda to look for a new car. The salesman was perfect. Q spoke to my wife as the car was for her, rather than speak to me the "money man". We hound what she wanted and they made the sale process fast and easy. We could not be any happier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Experience The Klein Advantage at Klein Honda in Everett. Never Ending Lifetime Warranty is already included at no charge for unlimited miles and unlimited time. Also, all new Honda models come with the Honda Service Pass of complimentary 2 years / 24,000 miles service maintenance. Plus, our 3-Day Buyer Confidence Exchange Program is also included. In addition, you will receive a year membership to Washington Trails Association. As the longest family owned and operated Honda dealership in the Northwest, we believe in Complete Ownership Satisfaction and have been serving your community since 1976. Thank you for supporting us. Our Honda inventory is well-loved, from Car of the Year awards to 10 Bests, Top Safety Picks to Best Buys, and is full of award-winning, top rated new Honda models. We sell a lot of vehicles for a reason - Trust, Value, and Quality. Home of the Never Ending Lifetime Warranty!
1 Comments