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Checkered Flag Volkswagen

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Customer Reviews of Checkered Flag Volkswagen

4.9
Overall Rating
4.93 out of 5 stars(627)
Recommend: Yes (149) No (4)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great place to buy!

by Gregory M. on 05/08/2024

Low key...no pressure. Pleasant knowledgeable sales staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

627 Reviews
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5 out of 5 starssales Rating

Great place to buy!

by Gregory M. on 05/08/2024

Low key...no pressure. Pleasant knowledgeable sales staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Very happy and definitely recommend!

by Logan on 05/07/2024

Jackson was super friendly and very great to work with! Very pleased with the service I received on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Car

by Eva on 05/06/2024

Sales person was very nice and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Easy process

by Brian on 05/06/2024

Easy night drop off. Good communication with advisor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great job!

by Bill on 05/04/2024

Courtesy, professional and competent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Maintenance Service.

by Edward on 04/23/2024

Great staff. Very efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Super sale

by Teodolfo on 04/20/2024

Scott was extremely helpful. Although he had appointment conflict, without his help we couldn't have found the unit we wanted. Kudos also go to Aali Ayson for running with the ball to the finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Tiquan service

by Kathryn on 04/18/2024

Friendly and informative staff. Very knowledgeable and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying experience

by Charlie on 04/08/2024

Salemen was very helpful. Very easy process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Got just what we wanted with no hassle.

by Richard on 04/04/2024

Very much no hassle. Everything went smoothly, The particular car we wanted to apprise was on site and ready. No strong sales pressure although it was pretty obvious we wanted the car we saw,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Really holds true to their slogan!

by Julie on 03/24/2024

Aali was very patient with all my husbands questions and reassured him about everything. She was beyond excellent with her customer service and honesty.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Car Buying Experience with Nick! Five Stars

by J on 03/22/2024

Nick Rios was an amazing representative of your company. He has a great demeanor and is very personable. He made my experience there simple, quick and pleasant! Fantastic guy and I will definitely send referrals to him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

well done

by Sandra on 03/22/2024

Professional and friendly, and I find you most helpful with my consumer questions

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Well-managed team

by Michael on 03/15/2024

Treated like a valued customer- engaged by employees who recognize me. 'Welcome' mat always feels out at CF. Glad to connect with Daniel at the desk. Top-notch follow-up on his part on my post-visit question.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Second new car

by Christopher on 03/14/2024

Came in Sunday was disappointed was waited around to get help. Sale person Aali messaged me told her of my disappointment. We scheduled a appointment the next day and set me up with a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

nice experience

by Sheila on 03/13/2024

Friendly and pleasant team members, timely service and being able to get a ride home and then back for pick up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Good service

by John on 03/10/2024

Honesty about how long the work would take. Comfortable waiting area. Updates on progress.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Checkered flag, Volkswagen Virginia Beach

by Ian on 03/03/2024

Scott was an amazing sales associate, he made the experience enjoyable, and he was patient with us, and very personable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

New Car's First Recall and Oil Change complete!

by Christina on 02/18/2024

Excellent communication with calling the service department and the automated text/email reminders. Easy to recognize amenities. Very nice meeting up again with Aali who sold us our car!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Charles on 01/31/2024

washed and vacuumed the car before returning it to me

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service and Service Advisor

by Dain on 01/27/2024

My service representative Daniel Simmons was extremely helpful and professional. He was a pleasure to work with and deserves much appreciation for going above and beyond. It is hard to find quality employees who care, so Checkered Flag VW needs to reward his performance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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