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Koons Tysons Toyota

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Customer Reviews of Koons Tysons Toyota

4.6
Overall Rating
4.64 out of 5 stars(102)
Recommend: Yes (33) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Excellent service

by Beth Allen on 04/27/2024

Excellent experience - called and spoke to a sales representative, Win prior to going to the dealership. Arrived to the car I was interested in parked out front, ready for a test drive. Mohammad rode with me and provided all sorts of information I wouldn’t have even thought of to ask that was very helpful. Car buying process was fantastic. Trade in value for former auto was reasonable and the valuation was quickly done. Good deal, professional, friendly, knowledgeable and helpful staff. Good Toyota financing and rate. Mohammad I helped to ensure everything was moved over from my trade in to my new car, even supplying new adhesives for my EZ Pass. He thoroughly explained how to find and function all parts of the new car and the Toyota app before I left, and followed up a couple of days later to make sure all was well. I’ve had some unfortunate experiences at other dealerships, and so it matters to me who I buy from. I would highly recommend Koons Toyota in Tysons, and based on past experiences, would say that likely all Koons dealerships are a good option.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

102 Reviews
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5 out of 5 starssales Rating

Excellent service

by Beth Allen on 04/27/2024

Excellent experience - called and spoke to a sales representative, Win prior to going to the dealership. Arrived to the car I was interested in parked out front, ready for a test drive. Mohammad rode with me and provided all sorts of information I wouldn’t have even thought of to ask that was very helpful. Car buying process was fantastic. Trade in value for former auto was reasonable and the valuation was quickly done. Good deal, professional, friendly, knowledgeable and helpful staff. Good Toyota financing and rate. Mohammad I helped to ensure everything was moved over from my trade in to my new car, even supplying new adhesives for my EZ Pass. He thoroughly explained how to find and function all parts of the new car and the Toyota app before I left, and followed up a couple of days later to make sure all was well. I’ve had some unfortunate experiences at other dealerships, and so it matters to me who I buy from. I would highly recommend Koons Toyota in Tysons, and based on past experiences, would say that likely all Koons dealerships are a good option.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you Ian

by Huma on 04/20/2024

Thank you so much Ian Saeed Khan for helping pick out the car and taking it home and setting up all the Bluetooth. Thank you Muhammad Khan for Camry 2024 brand new.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you so much Ian for everything

by Mike A on 04/20/2024

Thank you Ian and Muhammad for a wonderful experience. You guys are awesome! Thanks Ian for a good test drive

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks Ian and Muhammad

by Tom R on 04/16/2024

Thanks Ian for showing me the truck and Muhammad for working with me to make a deal! Thanks also Bajram general sales manager.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks so much Ian

by FloGlo on 04/14/2024

Thank you so much Ian saeed khan for showing all the features. Very knowledgeable of Bz4X

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you Ian and Muhammad

by Lara T on 03/31/2024

Ian has been so incredibly helpful- patiently walking us through the features of the car and answering our many questions. Fantastic service- thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Corolla hybrid

by John on 03/28/2024

Excellent price

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding price, communication and customer service

by Eric and Linda W on 03/28/2024

Mike Beloff (Sales) and Jenni (Business) were outstanding in their communication, knowledge and support throughout the sales process from first contact via internet query thru delivery and post delivery experience. Mike was quick to respond, friendly and informative. Mike was quick to offer a test drive of the closest vehicle in stock and knew the differences between the model I owned previously and the model we test drove. Mike was very supportive in the process including ensuring there were no dealer advertisements added to the car (at my request). Jenni was knowledgeable and supportive of my family’s needs in signing paperwork at a specific date and time. 5/5 across the board. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you Ian and Muhammad

by Alameda1467 on 03/19/2024

Ian was wonderful! He walked me through the process. He made buying a car painless!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks Ian so much

by Khan 123 on 03/18/2024

Thank you so much Ian saeed khan for getting log in info for Toyota financial and helping make payments. Thank you Muhammad khan for Corolla!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

There Ian so much

by Christian Diaz on 03/14/2024

Ian Kahn helped me so much with the process of buying a vehicle! He was extremely friendly and knowledgeable and never made me feel pressured like other dealerships I’ve dealt with. If you’re looking for a new vehicle purchase, definitely ask for Ian.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great price, quick, efficient transaction

by RG on 03/06/2024

Start to finish, all went smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you Ian saeed khan for everything

by Kasia on 03/04/2024

Thank you so much Ian saeed khan for being kind and happy and helpful and showing the features of the car and giving a good test drive. Finally I can be in a car high up off the ground. Thank you also Muhammad khan and Bajram General Sales Manager for help with making a deal. Ian deserves a big raise for all of his outstanding help!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service and great service advisor

by Frank on 02/15/2024

I just went in for an oil & filter change. One hour and it was done. I was fortunate anuff to use the same service advisor as a previous visit even though there are many service advisors at this dealership. Having the same exceptional service advisor who knows my needs provides that personal touch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very pleasant experience!

by Mali on 02/08/2024

I had difficulty to find available Sienna new car at my location. Very surprising Koons has it! And it was great pleasure to work with Jasmin and Jenny to get my new car ❤️ They are very nice and humorous. The manager made the negeotiation fun , not awkward ! Sorry, I forgot your name. Everyone works in Koons is very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The Best!

by Bruce S on 01/29/2024

Super friendly sales and finance staff made the buying process smoother and easier than I've ever experienced before. Politely allowed me to take the vehicle home to show to my wife, who was under the weather. Matched a quote I got from Carmax for my trade-in vehicle. Our last car from this dealership was bought in 2008, so we already know their service team is also awesome. I highly recommend this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks ian and muhammad

by Ashley Afueh on 01/27/2024

Ian was so helpful! He is very professional and supportive. He answered all questions we had. He always gave us service with a smile. He was very kind , supportive, and helpful. And he gave great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

No hard sell tactics

by Chaswd on 01/19/2024

Great service from Muhammed Khan and Ian Saeed Khan. Lovely people. An easy sale process and not hard sell tactics. Thanks

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thank you ian for providing all info for the crown

by Ed Lawk on 12/29/2023

Thank you so much ian khan for a good test drive and showing all the features for the Crown gave all the information and we left happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Thanks Ian And mo and Amin

by Ray4577 on 12/29/2023

Ian was great, he was helpful and gave great insight during the test drive! Muhammad and Amin were great sales men with speedy services!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks ian

by Abby 567 on 12/16/2023

Thank you so much Ian for helping set everything up and connecting technology and being happy and showing all the cars. Good customer care with passion everything! Thanks also Muhammad for making a deal thank you Bajram general sales manager for making the best decision

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

About our dealership
Amenities
Shuttle Service
Rental Car Service Onsite
Television
Vending Machines
Express Service
Languages Spoken (7)
English
Pashto
Arabic
Vietnamese