Koons Tysons Toyota

Today 11:00 AM - 07:00 PM
Closed Now
Sunday
11:00 AM - 07:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
08:30 AM - 09:00 PM

Customer Reviews of Koons Tysons Toyota

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Totally professional service & reasonable in pricing.

byTopperson 04/26/2017

Have bought 2 cars from this dealer & the experience has been exceptional. Great pricing, very courteous service at reasonable prices. Very clean dealership with great waiting rooms and service advisers that will look after you. Since they know that I know cars, they do not try to "up sell" on work needed. If you want to wait for same day service, there's WiFi and a very comfortable waiting room.Finally, there are Loaner cars available & unbelievable service hours. After you buy, they give service advisories & specials on pricing for routine maintenance. BTW, I live in MD but went across the Potomac to buy from this Virginia Toyota dealer because the MD dealerships were not competitive or my experiences with them were not like my experience with Tysons Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
46 Reviews
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service Rating

Terrific Service

byHanaumapaulon 11/13/2018

Service Reps are courteous and efficient They are accurate in their leadtimes for completion. It makes getting your car serviced that much easier. Koon Toyota is terrific!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Totally professional service & reasonable in pricing.

byTopperson 04/26/2017

Have bought 2 cars from this dealer & the experience has been exceptional. Great pricing, very courteous service at reasonable prices. Very clean dealership with great waiting rooms and service advisers that will look after you. Since they know that I know cars, they do not try to "up sell" on work needed. If you want to wait for same day service, there's WiFi and a very comfortable waiting room.Finally, there are Loaner cars available & unbelievable service hours. After you buy, they give service advisories & specials on pricing for routine maintenance. BTW, I live in MD but went across the Potomac to buy from this Virginia Toyota dealer because the MD dealerships were not competitive or my experiences with them were not like my experience with Tysons Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Do not bother

bytm1991on 11/14/2014

This is a huge dealership, and the services suffers as a result. They are rude and only concerned about volume. Still, it took three hours to buy a car on a Wednesday afternoon. I can't imagine the nightmare that a weekend would be. And the car they sold us was supposedly certified, but died within a week. Go somewhere else, get treated better, and be happier.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Dirty, Shaking Car. Non-negotiating Dealer.

bywardwinon 07/04/2014

Everyone was nice. Salesman was not pushy. BUT Drove 45 minutes on the Beltway, always so fun, since they said in email we could negotiate. Gave them details on our trade-in in email. Gave them our budget in email. Gave them our location in email. Car was dirty. Cargo area was dirty and dusty, and there were potato chips in front floorboard. Really? Car shook. Took it on the highway and the whole thing shook so bad we both thought we had a flat (except tire light wasn't on). Really? No floor mats. Not even after market. Really? Salesman said Koons details and does intense inspection on used vehicles and all come with 30 day limited 50/50 warranty. Really? Sales manager, William K, would not negotiate price. Finally came down $300 but no more. Really? If they'd been willing to absorb fees, tags, taxes and title, they would have made $6000 cash and had a trade-in for half an hours work. Really? Wasted gas, wasted afternoon. Really.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Thank you

bymandypsychrnon 06/04/2014

Great Experience, Thank you!!!! My fiance and I bought a Toyota Sienna yesterday from Koons Toyota. Their prices were better (around $3,000 better) then anywhere within a 200 mile radius of our home. We drove 100 miles to purchase the vehicle and would do it again, and recommend anyone else to do the same. The dealership not only provided us with excellent service but also worked with us to get the price of the vehicle in our budget. Thank you Koons for making this vehicle happen for us and our family! My only reason for not giving all "5s" would be because of the long wait (2 hours) we had from the time we decided to purchase the vehicle until we were able to leave the lot. I must say however, the vehicle was very newly listed and Koons took their time to clean and inspect the vehicle and apply now tires and brakes. (This may have been some reason for the delay) NO MATTER WHAT THE REASON, IT IS WORTH THE TIME TO GET THE QUALITY AND PRICE YOU WILL RECEIVE FROM KOONS TOYOTA!!! THANK YOU ALL!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Excellent buying experience!!!

byBayarsaikhanon 05/21/2014

A special thanks to George D E. He was super friendly, extremely knowledgeable about cars and gave us some great advises on it. He was very patient with us. We weren't sure if we were going to buy a car that day but we ended up buying the car we were looking for along with a very good deal, Sienna 2014, and were very much pleased with the entire process thanks to George. He was very helpful every step of the way and he definitely made sure that we were satisfied with our purchase. Excellent buying experience and would recommend him to anyone. We will definitely be back to buy more from him. =)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Excellent buying experience

byTim4041on 04/16/2014

I have purchased many cars in my lifetime and I never look forward to the experience. I went to Koons Toyota yesterday and left with a smile on my face, a new car and a positive feeling that I got a great car at a great price. Curtis S was more a coach and a guide than he was a salesman. He asked questions, listened and showed us cars that we were interested in buying. He made sure that we were taken care of at every step of the way. He is a true professional and I wouldn't hesitate to recommend Koons and Curtis to anyone. It's a big dealership with a personal feel. The ad says "we're going to WOW you" and they did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Excellent buying experience

byTim4041on 04/14/2014

I have purchased many cars in my lifetime and I never look forward to the experience. I went to Koons Toyota yesterday and left with a smile on my face, a new car and a positive feeling that I got a great car at a great price. Curtis S was more a coach and a guide than he was a salesman. He asked questions, listened and showed us cars that we were interested in buying. He made sure that we were taken care of at every step of the way. He is a true professional and I wouldn't hesitate to recommend Koons and Curtis to anyone. It's a big dealership with a personal feel. The ad says "we're going to WOW you" and they did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Awesome!!!

byJenny0711on 04/09/2014

Excellent excellent dealership. When I was buying my car,services was really nice helpful and friendly..Koons Tysons Toyota dealership has good deals for u and everyone who wants a new cars u should see George D. I will highly recommend this place.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Awesome!!!

byJenny0711on 04/06/2014

Excellent excellent dealership. When I was buying my car,services was really nice helpful and friendly..Koons Tysons Toyota dealership has good deals for u and everyone who wants a new cars u should see George D. I will highly recommend this place.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Thanks gentlemen.

byakramjonon 04/06/2014

I want appreciate D George E for his outstanding assistant as well Dave S and finance manager Timur for helping me with purchasing new Corolla LE Eco. These gentlemen are doing good job and it was so easy for me to go through all purchasing procedure starting with choosing a car and finalizing the price. I will highly recommend this dealership and George as a salesperson to my friends and neighbours for sure. Thank you very much gentlemen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Koons Tysons Toyota

byamglosson 03/25/2014

We purchased two new cars at Koons Toyota Tysons, and it was a great experience!! Our salesman, Mawutor, was patient and professional. He changed gears with us many times as we waivered on the different models. He made sure that, at the end of the day, we left with the cars we wanted at a great price. He was trustworthy, and definitely someone who will get our repeat business. The financing was an equally pleasant experience. This was our first trip to this dealership, and we both agreed that we will definitely work with them again when the time comes to purchase the next family car! Highly reccommend this business!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car buying experience

bytsciteson 03/18/2014

George E. was very helpful and friendly. He made the entire car purchase process simple and smooth. His explanation and demonstration of the vehicle features was exceptional. I would definitely recommend friends and family see him for their car buying needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Salesman

byUCPon 03/07/2014

We visited Tysons Koons Toyota to buy Toyota Camry on 2/27/2014, we have been to other Toyota dealers but this visit was a very pleasant experience. Hasan U. was our salesman and he provide excellent service, explained very well, very well mannered professional salesman always looking for ways to go extra mile to help the customer and always very creative. We are extremely satisfied with his service, in fact I called various Toyota Dealerships for new Camry, but went to Tysons Koons Toyota dealership after talking to Hasan on phone. Overall the environment is very good and all the staff is very friendly and cooperative. To the dealership I would give 10/10 on all aspects.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience! Curtis S. was excellent

byPMinDCon 02/20/2014

Our family had a 100% excellent experience with this dealer, working with Curtis through internet sales. He was responsive and listened to what we wanted. His service was friendly and efficient. We knew the car we wanted and he got us in and out in under 3 hours. Great experience. Highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A VERY professional salesman

byscogzyon 01/18/2014

I went to the dealership to look at a fairly hard to find late model Tacoma with a V6 and a 6 speed manual. I hadn't purchased a new car, nor been to a dealership in a long, long time, so, the car buying process was very unfamiliar to me. And, having had a couple of bad experiences at other dealerships just days before, I dreaded meeting with another salesman. Seneca happened to be my salesman. He walked me through the whole truck and it's options, then for a test drive. Throughout the whole process he patiently answered all my questions. Even the same questions several times. I felt at ease and not once like a piece of meat or a conquest. This was the most pleasant car buying experience I have ever gone though. Thanks Koons and Seneca for a great truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Highly recommended dealer

byAcuraBuyer12on 01/04/2014

I was in the market for a previously owned Acura MDX and found the exact vehicle I was looking for at Koons Tysons. Like most people, I dreaded the idea of buying a car from a "used car salesman". The experience I had at the dealer, and specifically the experience with AJ D., has changed my impression of this industry entirely. AJ was professional, courteous, and honest and presented an extremely competitive price (below KBB) for the MDX with exceptional service. Chaz, in their legal department, was also fast and courteous and had me out the door in about 45 minutes. It was a pleasure doing business with AJ and the Koon's Team and highly recommend them to anyone in the market for their next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

A truly professional salesman

byicemandcon 12/27/2013

I rode along to serve as "wingman" on my daughter's car purchase. Her salesman, Josh L., was friendly, knowledgeable and THOROUGHLY professional. He went over every detail of the vehicle's history with her and made a point to demonstrate its features during our test drives. He showed us several competing vehicles as well and was equally knowledgeable about them. When it came time for her to make a choice, he stood back, applied NO pressure, and when she came to a decision made no attempt to steer her toward a more expensive, more elaborately equipped vehicle she had also considered. It was easily the best car-buying experience I've ever been associated with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Got a reasonable deal and the Sales Proffesional gave an excellent service

bysatish7on 12/07/2013

The Sales Professional Mr.Toney G J. was very helpful and I got the car that I wanted. He was polite and and patiently answered all my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Best Buying Experience I Have Ever Had

bygfriday99on 11/15/2013

Kader N. and Ricky J. provided me with an awesome buying experience. Both were very professional, attentive and knowledgeable. Kader showed me the car and took me on a test drive. He didn't rush me or try any of those distasteful sales tactics that I've been subjected to in the past. You know the kind that tries to sell you a crappy car and a higher than reasonable price. There was NONE of that. I was treated with respect and not as though I was a 'mark'. I really appreciated that. Ricky made sure that the process ran smoothly and I was always greeted with friendliness and attended to quickly. I highly recommend them! Thanks guys!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Cecil L.

bytom410on 10/15/2013

Cecil L., the man who arranged the sale was nothing less than outstanding. He helped us in every way in determining the best auto for my family. He toched all the bases to make sure we had all the information needed for a positive decision. Cecil contacted us days after the sale to make sure we were completely satisfied. We are certainly comfortable with our choice which in large measure was due to the very fine service Cecil provided to us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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