Checkered Flag Honda
Customer Reviews of Checkered Flag Honda
Fair transaction
by 04/27/2024
onNo hassle pricing.
Service With A Smile
by 05/09/2024
onI had a nail in my tire. I didn't know where to go since it was early in the morning. I decided to take the car to the dealership where we purchased it. No appointment...I just dropped in. I was received with a smile and told not to worry. They had me out of there in about an hour. Special thanks to Kaylee Swope (service advisor)!! She was wonderful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
good experience
by 05/09/2024
onattentive service representative, comfortable lounge to wait in and complete review of all services rendered and proposed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My experience..
by 05/09/2024
onFriendliness- knowledge- sense of humor..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best dealer in Virginia Beach and Chesapeake
by 05/08/2024
onEasy, fair purchase experience leads to successful service model. Also, I made an error and scheduled appointment with checkered flag toyota, not honda, and the service department accommodated me. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fair transaction
by 04/27/2024
onNo hassle pricing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
No pressure, stellar customer service with genuine care!
by 04/27/2024
onGenuinely friendly service agent and sales rep. Service agent goes above and beyond the call of duty AND doesn't try to force repairs that aren't urgently required. Salesman was attentive, patient and didn't pressure the purchase or one vehicle over another. Truly appreciate his calm and accommodating approach to customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
⭐️⭐️⭐️⭐️⭐️ Prompt, polite, clean and comfortable experience throughout
by 04/25/2024
onPrompt, polite, clean and comfortable experience throughout. I was especially impressed with the individuals I came in contact with when I checked my car in and out for service. My Service Advisor, John Brown was particularly a stand out individual. Probably the best Service Advisor I have ever come in contact with. 👍🏼👍🏼
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
by 04/23/2024
onAdvisor, Kaylee, was knowledgeable, helpful, and kind. She provided top tier service with a smile and laugh throughout my experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Experience with checkered flag Honda!
by 04/21/2024
onSherri was fantastic to work with. Knowledgeable, friendly, worked with us to get what we needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2024 Pilot Touring
by 04/03/2024
onCheckered Flag Honda was not my first stop, but it was my last. After walking in and working with Sherri Frank, it was a seamless process with her no-pressure approach. She was so knowledgeable about the Pilot I was looking at, taking her time to show me every feature it offered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Dealership
by 04/03/2024
onMy service advisor was very friendly and courteous. Everything went fine and on time. I have purchased 5 cars from Checkered Flag and have been extremely satisfied with the purchase and service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Checkered Flag Honda Service
by 04/01/2024
onConvenient responsive service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very fast serice
by 03/30/2024
onI was in and out in less than an hour and 15 minutes for state inspection.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Customer Service
by 03/29/2024
onJonathan was amazing. He had an excellent attitude and great customer service. He was very helpful and answered all of my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
by 03/29/2024
onJohn Brown is very knowledgeable and provides excellent customer service every time I go in!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2018 Accord
by 03/29/2024
onA well organized experience, great staff and atmosphere. Great communication during the process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Impeccable salesmanship and customer care
by 03/25/2024
onAs soon as we walked in, we were acknowledged by anyone who saw us. We were immediately helped and had a great, honest interaction with the salesman and sales manager. Jadon was our salesman and was so kind and charismatic. He was not just there to go through the motions and wasn't a pushy type salesperson. He was so relatable and open to actually LISTEN to what our end goal was for a purchase. Marquis was the sales manager working that night and he was just as kind and empathetic to our goal. There was no haggling or trying to deter us from what we wanted to achieve. We didn't leave with a vehicle that night but did come back 2 days later and completed a sale with Jadon. Jadon was so communicative throughout the process and truly wanted us to have the outcome that worked for us, even if it meant choosing a different route. That kind of care is a rarity. When we completed the purchase, we were also assisted by Brian, who was as equally kind and helpful. I had never owned a Honda prior to this purchase, but your dealership and team is unmatched, in our eyes. Keep doing what you're doing, because you're doing it well!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
State inspection & Honda oil change
by 03/25/2024
onIt was professional and courteous. Service was prompt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Never Disappointed
by 03/24/2024
onMy service advisor Jonathan Jacob was amazing to work with. He listened to my concerns, was compassionate, and reassuring that Honda would help resolve my car troubles. He has a very calming presence, kindness and friendly personality that makes him invaluable to Checkered Flag or anywhere he may be; his customer service skills are something any business would be fortunate to have. My repairs fell under a warranty, and while he wasn’t familiar with it, he never pushed back or made me feel like I had to fight to have the repair covered. He immediately checked in with Dave and assured me they would have it all figured out by the time I came back to pick up my car. He communicated my car status, and had it turned around in 24 hours.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best vehicle purchase experience ever!
by 03/24/2024
onThe zero pressure! Even when presenting the extras that were available, there was very little to no pressure which made the buying experience the best I’ve ever had when purchasing a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Honda fit
by 03/19/2024
onMy service rep was very informative and honest with me. I did not feel like anyone tried to take advantage of me in any way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments