Virginia Dealerships - BMW of Alexandria of Alexandria Virginia

Sales Reviews

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Sales Rating ***Horrible sales experience*** Written by MadCrab on 09/08/16 03:54:38 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I found the car online & placed an interest to look at the vehicle including a time that worked for my busy schedule. The sales rep immediately started to excessively email, call and text my cell phone. He wasn't working the day I could go in & was trying to change my request. The pushiest example...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great Car Buying Experience with Osman A. Written by Arl2015 on 06/25/15 10:45:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I have just had a great cat buying experience with Osman A. at Alexandria BMW. Osman responded very quickly to our initial inquiry via e-mail. When we arrived for a test drive, he greeted us while both vehicles had already been waiting right in front of the main office ready for us. ...
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Sales Rating Returning Customer- More Happier than the First Time! Written by bmwgirl15 on 06/16/15 05:12:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am a BMW returning customer. I leased my first BMW almost three years ago. Today, I returned that vehicle and entered into a new lease. My car guy, Paul H. Blakeman, is truly incredible. He informed me of options months ago via email and although I no longer live in his sales area- I decided to dr...
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Sales Rating Excellent Sales Experience! Written by twocoasts1 on 03/12/15 10:16:34 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was a little concerned about going to this dealer based on the reviews here, but a coworker purchased a car here a few weeks earlier and recommended his sales guy. I am so glad I took his advice! Not only were they able to give me a price that was almost $2k less than another BMW dealer in Mary...
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Sales Rating Bad service Written by pattygift99 on 12/01/14 02:28:15 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased pre-owned mini cooper 2012 from BMW of Alexandria on July 30/2014. The sale man was great and very helpful on that day. Since I walked into business office. The financial officer was trying to sell the car warranty. As soon as I say "NO" to ignore the warranty. He thew the paper right in...
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Dealer Response

Hi Alice - So sorry to hear about this terrible experience! Could you please email us at Careteam@BMWofAlexandria.com so we can look into this further? Our General Manager is concerned and would like to resolve this issue. Hopefully you are enjoying your Mini ... Read more

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